Sarah Ali work email
- Valid
Sarah Ali personal email
I am a result-oriented Technically-Inclined Project Technocrat with extensive experience of 17+ years in supporting the development of a project roadmap, outlining the project scope, setting up the project milestones, and implementing metrics to track progress while maintaining accountability, transparency, and alignment. I am pivotal in designing an effective project structure that addresses specific requirements and is aligned with the IT delivery methodology. I have built an excellent track record in driving large-scale & critical projects from initiation to closure, executing significant technology initiatives, and bringing new directions to organizational project practices for tangible and intangible benefit.I am experienced in planning, executing, and driving program delivery excellence within agreed timeframes, budgets, high-quality parameters, and reporting integrity through the overall process & resource optimization. I have a stellar career reputation in managing projects of all sizes, developing key deliverables, and driving project success while excelling at taking on extreme challenges, navigating organizational dynamics, and forecasting and dismantling roadblocks to success.Well-known as a hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in looking after the delivery of integrated solutions to the client by liaising between client and delivery squads.Connect to me at sarah.abdeldayem.2@gmail.com, sarah.a.ali14@gmail.com
Orange Business
View- Website:
- orange-business.com
- Employees:
- 27103
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Program ManagerOrange BusinessCairo, Cairo Governorate, Eg
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Global Process OwnerOrange Business Nov 2024 - Present
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Senior Technical Delivery Project ManagerOrange Business Oct 2022 - Nov 2024
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Technical Delivery Project ManagerOrange Business Services Aug 2020 - Oct 2022Cairo, EgyptResponsible for project deliverables, business outcomes, program-level scope, cost/budget, schedule, dependencies, resources, quality, and risks. I also execute and lead IT projects to meet budget, time, and scope.Other job duties include the following:• Set project goals, deliverables, timetables, and budgets.• Identify and effectively assign project resources. • Lead and complete large-scale digital transformation projects.• Manage 3 big client MPLS-to-SDWAN migrations.• Gather and convert business requirements and user stories into business and IT-friendly language. • Build and maintain strong vendor relationships.• Facilitate agile teamwork and stakeholder exchanges to boost team performance.• Develop project measurement systems, tools, and methods.• Actively managing project hazards improves risk management.• Complete and update project documentation.• Deliver support to the agile team to deliver the project on time.• Prioritize and render training to project managers on the best practices.
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Connectivity & Revenue Assurance ManagerOrange Business Services Nov 2018 - Aug 2020Cairo, Egypt• Coordinated between the Customer and the Orange Ordering Service desk to handle non-standard orders, such as circuit optimization and pop closure initiatives, which are submitted and billed on time.• Played a stellar role in examining and rectifying all the billing rejected for payment by the customer to ensure that wrongful billing is credited and the source of error is corrected.• Shouldered the entire responsibility of undertaking the customer's access price review upon his request in the agreed deadlines and reconciled the access cost with current revenue billed to the customer.• Reviewed the overall Orange Business margin impact due to the access repricing and repriced the in-scope access connections.• Liaised with various entities (OINIS, Sourcing, CSO) to correctly execute the new access pricing in the tools.• Acted as a focal point for the customer within Orange Business Services for access price review issues.• Generated monthly reports for trend research in order billing, inventory, and rejected bills.
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Senior Data AnalystOrange Business Services Apr 2016 - Nov 2018Cairo, Egypt• Played a stellar role in executing and steering the full lifecycle analysis, including requirements, activities, and design.• Led data governance through standardization and communication by outlining the KPIs metrics.• Entrusted with the overall accountability of facilitating the planned analyses using SQL, Python, and similar tools for accessing the data and constructing and manipulating large datasets.• Utilized Sisense or similar tools (Tableau, PowerBI, DataStudio) to formulate the BI dashboards for various organizational metrics and indicators using best practices and industry standards in finance, sales, inventory, and other areas.
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Data AnalystOrange Business Services Jan 2012 - Apr 2016Cairo, Egypt• Discovered, assessed, and comprehended the trends or patterns in complex data sets.• Maintained quality of imported data and closely worked with quality assurance analysts.• Scaled the statistical efficiency & quality by building and executing the databases, data collection systems, analytics & strategies.• Worked on the primary and secondary data sources for accumulating the data and administered the databases/data systems.
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Network & Security Support Engineer – Level 3Orange Business Sep 2009 - Dec 2011Cairo, EgyptAssessed issues with VPN connectivity when using external connections (GPRS [EDGE, 3G]; DSL; WIFI; private internet access). Held accountable for managing, coordinating, and supervising all aspects of the authentication procedure, IPSEC configuration, and RSA secure-ID synchronization and validation.
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It Support Engineer – Level 1Orange Business Apr 2008 - Sep 2009Cairo, EgyptAs IT Support Engineer – Level 1, I provided technical support for all IT incidents within the specified period. I also troubleshot PC, OS, and system issues with administration tools and remote-control applications.My other job duties include the following: • Implemented fault management policies, including technical escalations, where needed.• Informed customers of incident fault management policies. • Posted on the forum, sent an email, and communicated with the customer.Furthermore, I redirected incidents to the appropriate department or higher authority as part of incident management.
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Technical Support Engineer For Oracle Erp4S Systems Nov 2005 - Mar 2008Cairo, Egypt
Sarah Ali Skills
Sarah Ali Education Details
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Computer Science -
Almaarifa International Schools – SharjahPrimary Education Certificate -
Futures Language Schools-Cairo, EgyptPreparatory And Secondary Education Certificate
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Business Administration And Management, General
Frequently Asked Questions about Sarah Ali
What company does Sarah Ali work for?
Sarah Ali works for Orange Business
What is Sarah Ali's role at the current company?
Sarah Ali's current role is Program Manager.
What is Sarah Ali's email address?
Sarah Ali's email address is sa****@****nge.com
What schools did Sarah Ali attend?
Sarah Ali attended Ain Shams University, Almaarifa International Schools – Sharjah, Futures Language Schools-Cairo, Egypt, Paris Eslsca Business School.
What skills is Sarah Ali known for?
Sarah Ali has skills like Cisco Systems Products, Cisco Technologies, Data Center, Itil, Networking, Troubleshooting, Telecommunications, Switches, Team Management, Oracle, Ccna, Wan.
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