Sarah Williams Email & Phone Number

Chico, California, United States

• Responsible for overseeing the Information Security (IS) and Information Technology (IT) Risk Management Program for the Bank. • Collaborate with other IT departments to mature and execute procedures and controls which include; governance, risk assessment, risk analysis, risk metrics and reporting, program maintenance and organizational integration.• Oversee the IS and IT audit and compliance areas to ensure the controls established by Management are appropriate for the size and complexity of the IT operation. Ensure remediation efforts identified are completed within the allotted timeframe and delays are reported and approved by Senior Management. • Assist with event monitoring, department coordination and tracking of tasks and expenses during Business Continuity or Disaster Recovery events. Coordinate annual Business Continuity and Disaster Recovery tests and company-wide trainings (for Business Continuity and Pandemic Processes).• Support and assist with project coordination for several IT related project and Bank acquisitions. Manage and organize the various key stakeholders and tasks to ensure deadlines are met. Document and maintain a list of risks and issues for reporting and tracking of resolution.• Collaborate with all Technology groups and lines of business to define, gather and analyze metrics. Provide targeted reporting to all levels of IT and Business Management.• Monitor and report on key risk indicators (KRIs) and key performance indicators (KPIs) during IT Committee meetings.

Chico, California Area

Chico, California Area

San Jose, Ca

• Perform senior level activities related to the execution of the internal control audits, advisory and operational reviews.• Lead a custom software upgrade project to support the SOX Control Self-Assessment and audit repository tool (CSA tool).o Managed the project including vendor communications, development of timeline, and measuring milestone achievements.o Identified business requirements and functionality needs, articulated programming needs and issues with the vendor, developed and performed user acceptance testing of implemented solution.o Conducted end user training for 100+ employees (manager level through SVP) on the program objectives and software features and functionality.• Manage the CSA tool and provide ongoing end user training and support, troubleshooting of issues, and vendor management. • Control all administration of access and creation and of new audit files for the CSA tool.• Dedicated full time to the annual SOX project for all phases of the audit review process (planning, walkthrough, testing, reporting) for key controls. • Coordinate with external auditors for SOX testing purposes (including planning/scoping, reliance of testing, walkthroughs, and business facilitation).• Interact frequently with internal clients (both domestic and international) in both an audit and consultative role for the purpose of understanding existing processes and controls, performing analysis and testing, developing improvement opportunities and/or corrective actions, building consensus, and supporting implementation of solutions.

Chico, California Area

• Provided supervision of staff regarding work procedures and guidance on technical issues.• Demonstrated continuous effort to improve operations and streamline work processes.• Established and maintained effective working relationships with employees and customers.• Performed operational functions including: production scheduling, data entry and customer service.• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging environment.• Resolved service, pricing and technical problems for customers by asking clear and specific questions.• Managed office supplies, organization and upkeep.• Prepared and submitted payroll for all employees.

Chico, Ca

• Communicated verbally and in writing with vendors in reference to their accounts.• Provided accurate data entry of all invoices into the computer.• Balanced and reconciled all accounts payable disbursements each month.• Researched discrepancies in payments and vendor billings and effect problem resolution.• Accurately filed and maintained records after processing for retention purposes.

Bachelors, Accounting Information Systems

Accounting Information Systems, Sap