Sarah A. Schiller, Msw, Lsw, Csm, Cspo Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio Metropolitan Area

Summary: Leads cross-functional teams to deliver comprehensive current & future state local data strategies (LDS), supporting the delivery of business outcomes & data utilization & optimization across 10+ business units in Nationwide Pet, Strategic Partnerships, & Nationwide Brokerage Solutions.Accomplishments:- Pioneered & executed delivery of a comprehensive Local Data Strategy for Nationwide Pet within 4 months of joining the Enterprise Partner Data Solutions team- Led… Show more Summary: Leads cross-functional teams to deliver comprehensive current & future state local data strategies (LDS), supporting the delivery of business outcomes & data utilization & optimization across 10+ business units in Nationwide Pet, Strategic Partnerships, & Nationwide Brokerage Solutions.Accomplishments:- Pioneered & executed delivery of a comprehensive Local Data Strategy for Nationwide Pet within 4 months of joining the Enterprise Partner Data Solutions team- Led CTO-sponsored Database Inventory Initiative to reduce data sprawl & enterprise data risk for over 17.5K databases across 11 different technologies & enable operational efficiencies in database ownership- Selected to present at 2023 Nationwide Enterprise Technology Conference—operationalizing local data strategies & developing compelling business cases to obtain funding for data initiatives Show less

Columbus, Ohio Metropolitan Area

Summary: Led cross-functional teams to deliver comprehensive current & future state strategic and tactical plans, supporting the delivery of business outcomes for 70+ applications across 15 core business units in Corporate Legal, Corporate Litigation, Corporate Compliance, Human Resources, & Corporate Real Estate.Accomplishments:- Delivered comprehensive Data Strategy for 60+ stakeholders across 39+ business units in Corporate Legal, Corporate Litigation, & Corporate Compliance &… Show more Summary: Led cross-functional teams to deliver comprehensive current & future state strategic and tactical plans, supporting the delivery of business outcomes for 70+ applications across 15 core business units in Corporate Legal, Corporate Litigation, Corporate Compliance, Human Resources, & Corporate Real Estate.Accomplishments:- Delivered comprehensive Data Strategy for 60+ stakeholders across 39+ business units in Corporate Legal, Corporate Litigation, & Corporate Compliance & kicked off Legal Technology Data Lake pilot within 6 months- Led pilot of AI / ML solution for Corporate Litigation to automate the identification of matter-relevant documents, reducing total volume of documents requiring manual review from 550K to 1.4K- Obtained $5.1M in funding for High Visibility enterprise communications & archiving solution, enabling the enterprise to meet regulatory requirements- Delivered technology planning for work intake & tracking solution for 50+ stakeholders across 15 business units in Corporate Legal & Corporate Compliance, enabling business to achieve operational efficiencies, while reducing anticipated portfolio spend by 65% ($1.0M to $350K)- Delivered & deployed COVID-19 health monitoring mobile application within 5 weeks, enabling enterprise offices in NY & NJ to reopen according to state return to office (RTO) regulations- Coached cross-functional team through organizational change management (OCM) during COVID-19 transition to work from home (WFH), empowering team to utilize Microsoft Teams for effective collaboration- Produced RFP Process A3 to enable capability uplift across IT organization—leveraging Kepner-Tregoe Decision Analysis (KTDA) to define objective requirements for Requests for Proposal (RFPs)- Presented at 2022 Enterprise Technology Conference—operationalizing strategic plans & developing compelling business cases to obtain funding for strategic & tactical initiatives Show less

Columbus, Ohio Metropolitan Area

- Managed department IT support desk, triaging 600+ incidents & service requests annually for both modern & legacy sales, commissions, and compliance systems- Managed vendor relationships with suppliers of sales, commissions, & compliance platforms, reducing meeting time required to resolve issues by 87.5% - Established formal, department-wide procedures for managing incidents & service requests, in alignment with ITIL standards & enterprise objectives- Led transition from legacy… Show more - Managed department IT support desk, triaging 600+ incidents & service requests annually for both modern & legacy sales, commissions, and compliance systems- Managed vendor relationships with suppliers of sales, commissions, & compliance platforms, reducing meeting time required to resolve issues by 87.5% - Established formal, department-wide procedures for managing incidents & service requests, in alignment with ITIL standards & enterprise objectives- Led transition from legacy ITSM solution to ServiceNow & established formal IT Operations intake process- Modernized department Operational Review reports from macro-enabled spreadsheets to robust Tableau dashboards Show less

Columbus, Ohio Metropolitan Area

- Led cross-functional teams to deliver comprehensive technology plans, supporting the delivery of business outcomes for modern & legacy sales, commissions, & compliance systems for business partners in NFN, IMG, NBSG

Columbus, Ohio Metropolitan Area

Columbus, Ohio Metropolitan Area

Summary: Interfaced with public library patrons visiting the Reference Department- Assisted patrons with accessing public computers, library services, and library materials in the collection- Managed resource removal strategy for Psychology, Political Science, and Economics collections

Gambier, Oh

Summary: Resolved on-site network disruptions and maintained physical network infrastructure in all campus buildings- Improved campus-wide connectivity through configuration of Cisco wireless access points and HP Pro-Curve switches and conversion of wireless access points from Bluesocket controller to Cisco controller- Simplified configuration project implementation and resource tracking through meticulous organization of data- Composed executive communications regarding… Show more Summary: Resolved on-site network disruptions and maintained physical network infrastructure in all campus buildings- Improved campus-wide connectivity through configuration of Cisco wireless access points and HP Pro-Curve switches and conversion of wireless access points from Bluesocket controller to Cisco controller- Simplified configuration project implementation and resource tracking through meticulous organization of data- Composed executive communications regarding wireless environment upgrade Show less

Master Of Social Work - Msw, Mental Health & Substance Misuse

Bachelor Of Arts (B.A.), Economics With Minor In Religious Studies

Visiting Student, Economics & Scottish Area Studies