Sarah Atwell Email & Phone Number

Colorado Springs, Colorado

In this fast-paced role, I control and evaluate marketing customer data across 4 databases/2 brands for an international B2B business information provider specializing in the Information and CommunicationsTechnology sector. - Drive operations and administration of duplicate account resolution, data standards,and data cleansing.­- Reduced bounce rates and delivered timely, accurate and useful data availability that enhancedthe visitor’s experience by identifying key system integration points and implementingintegrations between primary source CRM and 3 externally facing applications.­- Performed system database updates via SQL, normalized existing data via SQL, and structureduploads creating processes for adherence to data-related business decisions.­- Integrated management functions into the marketing automation solution (Eloqua), effectivelyrestructuring the email subscription center increasing ease of use and enhancing workflow.- Fixed email segmentation to enhance targeting for marketing and sales emails.

Colorado Springs, Colorado Area

­ Senior Business Analyst | Jul 2013 to Aug 2017­ Business Analyst | Jan 2011 – Jul 2013­ Reporting/Business Analyst | Nov 2009 to Jan 2011As an Analyst for the Claims Clearinghouse team for OptumInsight, I evaluated and produced business requirements through meticulous document analysis, interviews, workshops, and workflow analysis.­- Actualized $30K in annual savings and cut labor hours by establishing process improvementsand securing accuracy within the monthly finance report.­- Managed client integrations and hosting for Advanced Claims Editing (ACE) solution, includingmanaging system configurations, upgrades, issue resolution, and reporting.- Drove key decision making by writing moderately complex SQL queries that supportedreporting, data migration, and data management.

Delivered effective and cost saving consulting services for improving claims processing systems to various health insurance companies, including Medicare, Medicaid, and MediCAL carriers.- Conducted User Acceptance Testing of system configuration and implementation efforts including data reporting, analytics validation, and capitation reconciliation, improving knowledge and skillsets enterprise wide.- Increase capability for auto-adjudication of additional claims, resulting in savings of 1 FTE for the department by identifying configuration changes to the claims processing rules in the claims payment system.­ - Created/delivered end-user training to reinforce increase user skillsets, knowledge of current practices and to ensure compliance with implementation of new policies.­ - Clarified client requirements, business needs, and project objectives by conducting feedbacksessions and structuring information seeking client meetings.

Education record

Early Childhood Education And Teaching

Communication, General