Experienced Project Manager with a demonstrated history of working in the hospitality and analytical software industry. Leading a team of project/program managers and oversee the execution and satisfactory completion of service delivery projects within project portfolio. Supporting the implementation effort from initiation through delivery to meet revenue and cost projections; accountable for customer satisfaction and project financials. Responsible for leading complex projects in delivering a solution to the client with overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk.Management of departmental tools used for internal and external clients, including al Microsoft tools, Clarizen project management software, SharePoint, and SalesForce. Assist with change management of tools, training and maintaining all tools with in the department.