Sarah B. Email & Phone Number

Perth, Western Australia, Australia

In this role, I am delivering projects of various sizes ensuring they are run on schedule, to cost and meet client requirements. I'm excellent at building and fostering great relationships with clients and crew. I am passionate about developing and supporting women through informal and formal mentoring. I am actively involved in a number of company-wide initiatives that empower women to thrive and grow.From May 2024, I'm currently based at Corporate Office working on a number of highly impactful projects.

Australia

Working at Woodside Energy on a number of highly visible projects

Perth, Western Australia, Australia

I hold the qualifications below:- Certified Prince 2 Practitioner (Active since 2018, current) - ITIL4 Foundations (2021)- AgilePM Foundations (2021)- AgilePM Practitioner (2021)-Certified Scrum Master (2021)- Diploma of Project Management (2021)In my previous role as Project Coordinator, I have had project experience using Prince2 and Agile frameworks at Government accounts as well as private industry with demonstration of the following tasks:-Managing budgets, schedules and resources according to project requirements presented by Business Sponsor- Stakeholder engagement-Highlight and monthly reporting- Creation, updating and maintenance of RAID and lessons learned registerSkills-Strong negotiation and persuasion skills -Accountable and responsible -High degree of ability dealing with conflict resolution and stakeholder issue resolution - Strong team focus - Excellent rapport with sponsor and other senior staff and stakeholders- Flexible to environment sensitivity and needs- High attention to detail - Excellent in staff mentoring

Perth Wa

Kinetic IT is one of Western Australia’s leading enterprise IT solution providers, responsible for such contracts as WA Police, Department of Education ( DoE WA), Inpex and BHP Billiton Ltd.In my current role as Project Administrator, I am responsible for the following tasks:-Scheduling and coordination of meetings and organizing travel bookings- Reviewing process documentation-Timesheet maintenance-Tracker maintenance-Ordering hardware from third party vendors for server and Win7 upgrades -Liaising with internal technical teams and external technical contractors to ensure that the work gets completed successfullySkills-Highly motivated and conscientious individual who is able to work to strict time frames. -Excellent time management skills -Has a strong rapport with immediate team and with upper level management and technical teams-Excellent working relationship with third party vendors-Organized and reliable team member -Flexible and sensitive to client needs

This role included the following tasks:-Co-ordination and resource scheduling -Assisting team with service call resolution -First point of contact for the team -Organizing team meetings and identifying common known issues faced by the team -Managing team calendar

This comprised of two separate roles: Service Desk Officer and Desktop Support Officer Service Desk Officer included the following roles and responsibilities:- First point of contact for Customer Service Centre- Answering phones and assisting clients with computer tasks- Logging of service calls- Resolution and escalation of service callsDesktop Support Officer included the following roles and responsibilities:- Second level support including email, printer and application issues-Higher level of troubleshooting- Site visits to ETI, Bennett St and Stirling office weekly and as required-Escalation and resolution of service calls

Welshpool

- Help Desk Officer supporting thousands of users around the globe-Logging service calls- 90% resolution rate of service calls

Belconnen Act

During this time, I was a graduate within the IT team. I was able to meet with and understand technical writing and network infrastructure teams in more detail.

Bachelor'S Degree Information And Communications Technology, Network Services

Education record