Director Of Communications
CurrentI have worked with SwimRight Academy in Los Angeles since its inception in July 2005. Starting as a small business swim school of 40 students, SRA has 13 academies nationwide, with over 2,000 students attending at the headquarters here in LA.I have helped evolve and manage customer relations, daily office operations, accounting, marketing strategies, the hiring process and training at our headquarters and partner sites.Providing excellent customer service to 2,000+ students per weekScheduling / maintaining class schedules for 40+ instructorsFast paced, fun environmentTeamwork is essential; working with 30+ staff simultaneouslyPOS systemsBalancing tillsConflict ResolutionAssist in opening/closing shiftsFace-to-face interactions with 300+ people per dayMultiple phone linesMulti-tasking throughout the day.