Sarah Bagg Email and Phone Number
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An experienced Ticketing, Booking, CRM, EPOS and Business Development Consultant.Through ReWork Consulting she supports the attractions, leisure, arts and entertainment sectors, to find the right tech and create solutions that meet market needs.She brings over 25 years of industry experience to ReWork Consulting, ensuring that both operators and suppliers make informed, strategic decisions that lead to sustainable growth.Within the field of technology, Sarah has used the skills gained within the sector to support and advise customers on the right technology to support their organisations. By identifying and prioritising attraction's requirements, against their long-term business strategy, Sarah is able to advise on the most effective solutions to maximise growth, whilst streamlining processes to reduce costs.Sarah has a demonstrated history of leading teams, developing and managing Attractions, Events, Leisure and Hospitality venues, as well as providing valuable insight on new concepts and pre-opening planning. Passionate and highly skilled in one-to-one coaching, relationship building, stakeholder management and project management. Sarah also has a strong foundation in operational and event management, and B2B and B2C marketing.Sarah's 25+ years of experience and knowledge gained across the leisure, hospitality and tourism sectors, means that she is able to provide sound guidance and support in many areas of your business.
Rework Consulting
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FounderRework Consulting May 2022 - PresentReWork Consulting helps the leisure and attractions sector thrive, by pairing and creating the best ticketing/Epos/CRM partnerships!Our experience as an attraction-leisure-hospitality operator, as well as a ticketing supplier will help you gain new perspectives and methods of working, to support the growth of your business.We will advise and support you to maximise the use of your technology for ticketing, retail, membership, CRM and digital marketing solutions. Whether you're a supplier to the sector, or you're an operator of a museum, gallery, historic house, farm park, zoo, or aquarium, our approach will support the long-term commercial success of your organisation.
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Leisure Business Development AssociatePetersham Group Ltd. Apr 2022 - PresentTavistock, Devon, GbSarah’s commercial, operational and director level experience is pivotal in forging new partnerships, as well as project delivery and operational support for Petersham clients. Having been both a supplier to the sector and a client, she is ideally suited to advise clients approaching capital expenditure projects, the procurement of digital solutions, improving income generation, and operational and team performance management. -
Certified CoachLife Love And Me Jun 2019 - Present
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ArtistLife Love And Me May 2019 - Present
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Business Development DirectorTor Systems Mar 2020 - Apr 2022Stoke-On-Trent, England, Gb● Developed a long-term business strategy to enable growth within the sector● Working collaboratively with the Managing Director to successfully implement the strategy for the benefit of the team, customers, and future of the business.● Providing advice, guidance and feedback to the Managing Director on the management and development of the business ● Despite challenging conditions of the pandemic the company has remained profitable, due to a focused sales and account management strategy, customer service offering, and ensuring the business remained agile to the changing requirements of customers● Formulated and delivered a recruitment policy and induction plan for all new employees● Created and implemented a staff performance review scheme● Researched and led the tender process for office refurbishment project; to create a fresh look office which reflects and supports the future business strategy● Responsible for the management and development of key areas of the business, including New Business, Business Development, Account Management and B2B Marketing.● Successful partner management of B2B Marketing agency -
Business Development & Marketing ManagerTor Systems Oct 2013 - Feb 2020Stoke-On-Trent, England, Gb● Responsible for the management and development of key areas of the business, including New Business, Account Management and B2B Marketing● Identified opportunities for greater customer retention, and introduced free refresher training, customer newsletters, support reviews, free PR/marketing opportunities and an online support portal, when combined resulted in higher levels of customer satisfaction ● Developed a 5-year development road map for product development to support the key markets identified and gain a greater market share● Successfully led on all marketing activities, from exhibitions, to conferences and webinars, to gain greater exposure and standing within the sector● Utilised key contacts within the sector to increase new business leads and opportunities ● Developed and delivered a marketing strategy, including the development of brand guidelines, competitor, and SWOT analysis, used to support the sales strategy ● Implemented the new business tender strategy, which led to over 90% success rate from proposal to demonstration stage of the sales process
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Business ConsultantTor Systems Aug 2013 - Oct 2013Stoke-On-Trent, England, GbAs a consultant I was employed specifically to analyse all areas of tendering process for new business. A review was presented to the Managing Director, which included advice and guidance based upon my findings.
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Events Executive - Short Term ContractVodafone Apr 2013 - May 2013London, GbEmployed as an Events Assistant, in a temporary role to assist with the Vodafone Group Kick Off employee events across the Worldwide Enterprise division. Assisting with delegate management queries and the pre event organisation for events in the UK, Germany, US, Singapore, Hong Kong and Milan, run across a four week programme. -
Head Of OperationsThe Visitor Attraction Company, Part Of The Paragon Entertainment Ltd Sep 2012 - Mar 2013York, Gb• Personally leading the roll-out of the company’s vision to design, build, install and operate family attractions throughout the UK, and developing operational policies and procedures. www.thequest.co.uk • Sourcing and agreeing contractual services, using excellent negotiation and communication skills to achieve the best possible prices• Recruiting, training and providing strong leadership to the Attractions Management team, and ensuring they are fully informed regarding company objectives and initiatives• Selecting products, agreeing optimal pricing and overseeing ticketing, marketing and product development- Position was made redundant in March 2013. -
Stadium Tours And Museum ManagerChelsea Football Club Jul 2007 - Sep 2012London, Gb- Project Manager of a brand new £3Million capital expenditure project, which included a brand new state of the art Museum. At the forefront of the project, beginning with initial concept work and business planning, managing the ITT process for a design company, liaising on every stage of the design consultation, through to build, implementation, operations, marketing and the successful launch of the opening. - Development and implementation of yearly business strategies, including sales, operations, marketing, recruitment, training and finance. - Implementation and development of new business opportunities and partnerships, including work with other Attractions/Museums.- Ensure that the Museum continues to reflect the diverse history of the Club, by telling stories that engage and entertain the wide audience of visitors. - 100% profit & loss responsible across all areas of the related business.- Setting department operational and customer service standards and managing the team accordingly to achieve KPI's.- Procurement of a new booking and ticketing system, including project managing the installation - Responsible for the health and safety of the department, as well as input into the wider company policies, specifically related to all aspects of the visitor experience. -
Head Of OperationsVinopolis, Wine World Plc Dec 2003 - Jul 2007London Se1 9Bu, GbResponsbilities;• 100% profit & loss accountable across a wide spectrum of departments, including Wine Tour Experience, facilities, front of house and visitors services. • Development and implementation of key business strategy, including sales, operations, marketing, recruitment, training and finance. • A key member of the executive management team, responsible for delivering company business decisions and planning across many of the keys areas of the business. • Manage successful relationships across all departments and areas of the multifaceted site, from the events business, wine tours and the many restaurants and bars. • Management of a large team, involving one to one coaching, as well as ensuring team’s specific training requirements were met to achieve the required standards of the operation, whilst improving individual’s personal development. • Ensuring health and safety policies and guidelines are updated, communicated and adhered to by all departments and partnering companies. -
General Manager O'NeillsMitchells & Butlers Aug 2000 - Dec 2003Birmingham, Gb
Sarah Bagg Skills
Sarah Bagg Education Details
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Buckinghamshire New UniversityTextile Design & Surface Decoration
Frequently Asked Questions about Sarah Bagg
What company does Sarah Bagg work for?
Sarah Bagg works for Rework Consulting
What is Sarah Bagg's role at the current company?
Sarah Bagg's current role is Helping attractions, leisure, arts and entertainment operators maximise their systems and tech suppliers align with market needs, driving growth and improving customer experiences. Founder of ReWork Consulting.
What is Sarah Bagg's email address?
Sarah Bagg's email address is sa****@****afc.com
What is Sarah Bagg's direct phone number?
Sarah Bagg's direct phone number is +4417826*****
What schools did Sarah Bagg attend?
Sarah Bagg attended Buckinghamshire New University.
What are some of Sarah Bagg's interests?
Sarah Bagg has interest in Politics, Children, Arts And Culture, Education.
What skills is Sarah Bagg known for?
Sarah Bagg has skills like Event Management, Event Planning, Account Management, Social Media, Customer Service, Corporate Events, Strategic Planning, Microsoft Excel, Microsoft Office, Marketing Strategy, Marketing, Public Relations.
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