Sarah Balaz Email & Phone Number

Manage a team of 5+ freelance writers and 15+ offshore operation staff members to ensure the publication of 100+ landing pages per monthInterviewing, hiring, and training growing staff of a variety of freelance employeesManaging US content expansion working between account managers and freelance staff to make strategic growth decisionsDesigning, monitoring, and optimizing all freelance content operations

Amsterdam Area, Netherlands

Planed, researched, and created new SEO- oriented content across multiple platformsUsed analytics to monitor and improve traffic + conversions of 100+ web pagesReviewed all potential editorial staff for skill and culture fitTraveled to Atlanta to onboard and train new editorial staff

Songpa-Gu, Seoul, Korea

• Create daily lesson plans for students• Conduct classes to improve students speaking, writing, and listening abilities • Serve as a cultural ambassador for the United States

Tacoma, Wa

• Created and executed marketing promotions for the office• Obtained StateFarm License to sell all bank products (loans, certificate of deposit, savings and checking accounts, credit cards)• Managed and coordinated calendars for all agents to include client appointments, team meetings, and other events• Implemented a streamlined and strategic internal tracking system for all marketing efforts• Consulted with customers in office and via the phone to make sure their needs are met• Gained experience with call center operations through personally conducting outbound marketing calls to prospective customers(Did this while studying Communication Studies at the University of Puget Sound)

Tacoma, Wa

• Maintained website and social networking sites to ensure content is current and meets the needs of members• Coordinated the production and distribution of communication with members through broadcast emails• Assisted in media scheduling and edited lengthy press releases for web publishing• Conducted trade research for members (Did this while studying Communication Studies at the University of Puget Sound)

Tacoma, Wa

• Independently researched, wrote, and edited articles in Associated Press style for the 'Features section'• Conducted interviews with a variety of people in the Tacoma area to enhance my articles• Researched article ideas about the Tacoma area for the Arts and Entertainment section(Extracurricular Activity while studying Communication Studies at the University of Puget Sound)

Tacoma, Wa

• Held office hours twice weekly to help students work on projects, papers, and speeches• Aided students in improving their verbal and written communication skills(Did this while studying Communication Studies at the University of Puget Sound)

London, Uk

Note: UbiCabs is one of the leading mobile facilitators in the London mini-cab market• Wrote, edited, and posted articles to blog twice weekly with focus on Search Engine Optimization (SEO) content creation• Used Google Analytics to track social media and blog content• Maintained all social networking sites including Facebook, Twitter, Google +, and Linkedin• Managed Customer Relationship Management marketing, which included building up the quality of internal databases, researching contact details, and preparing email campaigns to segments of the database(Did this while studying Media & Communications at the Goldsmiths University in London, UK)

Tacoma, Wa

• Managed and oversaw an $80,000 annual budget • Collected and deposited dues made by 100+ members • Authorized purchases and secured payments to 40+ outside vendor

Master Of Arts (M.A.), Media, Culture, And Society

Bachelors Of Arts, Communication Studies, Minor Business Studies

International Student, Communication And Media Studies

Education record