Sarah Barber Email & Phone Number

Brighton, England, United Kingdom

Brighton, England, United Kingdom

Brighton, United Kingdom

In this role, I was responsible for developing an existing team of enablement-focused data analysts within our Professional Services division into an updated technical remit, delivering strategic consultancy and software configuration across the full portfolio of Brandwatch products, including APIs and software integrations. My remit included:- Directly.

Brighton, United Kingdom

Following the merger of Brandwatch and Crimson Hexagon, I took on a temporary but critical assignment leading our global Migration Services team within our Professional Services division. We were responsible for supporting our customers and customer success teams throughout the process of upgrading their legacy analytics platform to Brandwatch Consumer.

Brighton, United Kingdom

I took on leadership of a global team of enablement-focused social media analysts and analytics architects within our Professional Services division, distributed across Brighton, London, Berlin, New York and Boston. We support our clients by designing and configuring bespoke social intelligence implementations at scale, as well as consulting with external.

Brighton, United Kingdom

In this role, I was responsible for building and leading a new team of enablement-focused social media analysts within our Professional Services division, distributed across Brighton, Berlin and Singapore. - Established and clarified team vision, strategy, and processes, aligning with the most comparable team in North America where relevant.- Owned.

Brighton, United Kingdom

All of the below, plus:- Proactively managed services subscriptions for dedicated strategic clients, totalling >100 service hours/month- Facilitated communication, coordination and knowledge sharing among global services teams- Contributed commercial knowledge and regular stakeholder feedback for products in development- Mentored less experienced team.

Brighton, United Kingdom

All of the below, plus:- Owned services relationships with a set of dedicated clients as a technical lead- Directly managed and executed service requests from requirements gathering to handover, including coordinating multiple contributors - Supported account teams by identifying opportunities to optimize and expand clients' usage of Brandwatch products.

New York, New York

- Acted as a product expert and knowledge resource for the Brandwatch product suite, API, and services- Lead requirement gathering and account configuration for large deployments- Supported existing clients with complex accounts and ongoing enablement requirements- Coordinated and executed a variety of one-off projects to promote optimal use of Brandwatch.

• Promoted from Marketing Intern in December 2013
• Participated in planning and execution of marketing campaigns, targeted email blasts, and promotional events incl. creation promotional materials
• Assisted with market tracking and research by collecting, analyzing, and summarizing data and trends

Master'S Degree, General Linguistics And Comparative Philology, Graduate

Activities and Societies: Oxford University Mountaineering Club Passed with Distinction

Coursework, Computational Linguistics

Attended foundational courses in computational linguistics as a non-matriculated student. Topics Covered: Python programming for data.

Bachelor Of Arts (B.A.), Linguistics, Undergraduate

Activities and Societies: Phi Beta Kappa, Pi Delta Phi, Phi Eta Sigma, Hofstra University Honors College, Hofstra Flying Dutchmen.

Education record