Project lead for developing and implementing the human resources operations protocols,driving employee engagement and recognition activities across the company’s three divisions.• Led the new hire orientation process and represented the voice of the employee at the leadershiplevel.• Engaged with all hiring managers to develop a strong understanding of their hiring needs for theyear and by quarter to support them with their staffing needs.• Maintained a queue of candidates of varying experience levels to support the company’s hiringneeds and departmental goals.• Performed new hire orientation, including issuance/benefits enrollment assistance, field new hirequestions, and provide direction as needed per individual.• Designed and implemented programs, initiatives, and events that supported diversity, equality, andinclusion throughout the workplace culture to drive employee satisfaction and engagement.• Administered the company Employee Satisfaction Survey each month; improved overall employeesatisfaction score by 30% in year one by taking feedback from the team and implementing change.• Provided each manager with a 360º Performance Review to administer, summarize, and present totheir employees during the company’s annual review.• Guided each department head or manager in delivering constructive and corrective feedbacksessions with their direct reports.• Maintained and published the Employee Handbook, ensuring compliance with Californiaemployment laws and requirements.• Partnered with the area leads and department heads to develop and roll out monthly employeeengagement activities such as birthday and anniversary celebrations, company milestones,industry-specific events, etc.• Developed and distributed the monthly company newsletter–Smoke Signals–designed to keep theteam members aware of what was going on across the company.

• Acted as a representative on behalf of the company to attract and maintain the best talent in theindustry.• Owned the recruiting and onboarding process for all team members, the employee trainingprocesses, and the company-wide employee advancement, disciplinary, and termination processes.• Maintained direct responsibilities for the safety and well-being of all team members at bothfacilities.• Oversaw all buildings, grounds, and equipment and scheduled repairs as needed with 3rd partyvendors.• Upheld Cal-OSHA standards of health and safety for the company.• Collaborated with the Head of Security to ensure the video security system was functioning andrecording data in compliance with local, state, and insurance requirements.• Executed monthly and quarterly fire, breach, and safety drills to ensure team readiness in the eventof an emergency.• The main point of contact for all service providers for each facility (eg, water, waste, pest control,etc.)

• Provided day-to-day care to hospice clients to make sure their immediate needs were met with attentionand professionalism.• Assisted with feeding and intake encouragement while documenting their food and liquid intake fortracking and program analysis purposes.• Responsible for bathing clients, grooming, changing clothes, and bed linens to maintain a hygienicenvironment at all times.• Monitored and recorded vital signs for daily review by the nurses and doctors.• Provided a safe space for the patient's family and loved ones to visit, process, and grieve.• Handled confidential documentation on the day-to-day activities of the assigned nurses and doctors.

• Developed the company’s standard operating procedures to manage and maintain a company’sinventory effectively.• Managed the inventory storage space in the warehouse to ensure the high volume of inbound deliverieswas accurately counted, checked into the inventory, and made available for sale within 12 hours ofreceiving the shipment.• Assisted in the candle making, and unpacking of the Himalayan salt stones to add on attachments beforerepacking and ready for storefront and distribution sales.• Worked closely with the sales team and packers.• Prepped large orders on pallets for pick up loaded large shipping containers with forklifts for shipmentacross the U.S.

• Assisted the counselors of the women's facility working with women in recovery from mind-alteringsubstances.• Mentored residents in life skills to help their day-to-day life after graduating from the program.• Assisted in med pass and documentation.• Provided end-of-the-day documentation of each resident's activities, group participation, growth stages,and setbacks in the program.• Took residents to outside NA and AA meetings, grocery and clothes shopping, and supported in theirtransition to healthy activities such as movies, hikes, yoga, swimming, etc., to transition them to lifeoutside of the facility.• Led groups through the curriculum of “Beyond Trauma: A Healing Journey for Women” by StephanieCovington• Facilitated group parenting in recovery sessions.• Facilitated meditation groups. Encouraged positive thinking and when the group was in the rightmindset, we would watch and provide the book “The Secret” by Rhonda Byrne. Followed by a fun groupactivity of “Vision Boards.” (usually every 30-40 days)