Head Of Ride Hail Global Operations
CurrentDirector responsible for new market expansion, commercial operations, depot operations, software validation (driver operations), and operationalizing new software platforms for Waymo's Ride Hail business.
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@google.com
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3 phones found area 415
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Sarah Basham is listed as Head of Ride Hail Global Operations @ Waymo at Waymo, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at google.com, phone signal with area code 415, and a matched LinkedIn profile for Sarah Basham.
Sarah Basham previously worked as Head of Ride Hail Global Operations at Waymo and Head of Commercial Operations at Waymo. Sarah Basham holds Master Of Business Administration (Mba) from Nyu Stern School Of Business.
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I love autonomous cars. I am passionate about leading operations that deliver safe, convenient, and accessible transportation solutions for millions of customers.As the Head of Ride Hail Global Operations at Waymo, I lead teams that design and execute strategies to support new market expansion, commercial operations for partnership and event management, software validation, and depot operations for Waymo's Ride Hail business. I am motivated by Waymo's mission to make it safe and easy for people and things to get where they're going.In my current role, I make sure we have the right number of cars on the road, at the right time to meet demand, and at the right cost to meet Waymo's business objectives. I oversee the operational planning, execution, and optimization of Waymo's Ride Hail services across all markets, ensuring that we meet and exceed customer expectations, regulatory requirements, and trip and revenue goals. I also lead the operations for Waymo's R&D (miles collection) programs, which involve collecting and analyzing data from our fleet of autonomous vehicles to improve our software and hardware performance. I have launched our Rider-Only Ride Hail services in every one of Waymo's markets, increasing customer satisfaction and retention rates, reducing operational costs and inefficiencies, and developing and implementing best practices and standards across all our markets.
Listed skills include Python, Product Development, Business Development, New Business Development, and 7 others.
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Mountain View, California, Us
Director responsible for new market expansion, commercial operations, depot operations, software validation (driver operations), and operationalizing new software platforms for Waymo's Ride Hail business.
Mountain View, California, Us
Leading Waymo’s ridehail commercial operations and R&D (miles collection) operations across all markets.
Mountain View, California, Us
Leading Remote Assistance and Roadside Assistance teams for Waymo's ridehail and trucking divisions.
San Francisco, California, Us
Manager for Remote Assistance Product Operations and Training & Quality teams
San Francisco, California, Us
Remote Assistance Product Operations
Mountain View, Ca, Us
Search POM for Product Operations, gTech Ads
San Francisco, Ca, Us
Developed scripted framework with Python and SQL to monitor and analyze system-wide metrics. Identified instances of user attrition, costly inefficiencies, and untapped revenue streams. Assembled and lead teams with relevant stakeholders and product developers to devise and implement data-driven strategies to eliminate pain points and inefficient processes, maximize revenue, and enhance user experience. Previous Positions at Peanut Labs:- Publisher Accounts Manager 2010-2013- Account Manager, 2009-2010
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Sarah Basham works for Waymo.
Sarah Basham is listed as Head of Ride Hail Global Operations @ Waymo at Waymo.
AeroLeads has found 2 work email signals at @google.com for Sarah Basham at Waymo.
AeroLeads has found 3 phone signal(s) with area code 415 for Sarah Basham at Waymo.
Sarah Basham is based in San Francisco Bay Area, United States while working with Waymo.
Sarah Basham has worked for Waymo, Cruise, Google, and Peanut Labs.
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Sarah Basham holds Master Of Business Administration (Mba) from Nyu Stern School Of Business.
Sarah Basham is listed with skills including Python, Product Development, Business Development, New Business Development, Strategic Partnerships, Analytics, Product Management, and Digital Strategy.
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