Sarah Bell Email and Phone Number

•Responsible for all aspects of HR and people management. This includes creating and managing the online HR system for the company, maintaining the personnel files and employee paperwork.•Use a variety of SaaS tools day to day including Jira, BrightHR, Docusign and Float. I also manage and maintain them for the company. ensuring we are using software that is fit for purpose.•Utilised BrightHR experts to assist with the creation and maintenance of our SOP’s. Created and maintained the budgeting framework for all internal and external projects. •Responsible for the resourcing of projects. Ensuring that all projects have sufficient resources to be completed to a high standard.•Planned and implemented the end-to-end process of opening the Abuja, Nigeria and Johannesburg, South Africa offices. This included finding and securing the office space, recruiting and cultivating the team to run the office and assisted with securing our first local clients.•Manage the monthly payroll.•Raise invoices for payment and chase outstanding invoices.•Managing Health & Safety compliance through the H & S management system•Responsible for the recruitment process from end to end. I write and post adverts, create candidate shortlists, interview and then onboard new starters. •Curated the intensive 8-week onboarding process which includes a curriculum that I created with the Head of Business Analysis. •I am the administrative point of contact for all of our clients. I work closely with them to ensure the smooth onboarding to our systems and theirs. •Planned and executed the inaugural Africa Tech Forum in Abuja, Nigeria. A two day conference focussed on the impact and importance of technology in the Reinsurance Industry.•Work closely with the project management and sales teams to create statements of work for each new project.

- Creating and managing the online HR system for the company, maintaining the personnel files and employee paperwork.- Manage the monthly payroll.- Raise invoices for payment and chase outstanding invoices.- Wrote and maintained the Operations Manual. - Created and implemented a new induction and onboarding process. This is made up of an 8-week in-depth training program facilitated by existing team members with weekly sprint reviews. - Managing Health & Safety compliance through the H & S management system- Manage the end-to-end recruitment process

- Managing the online HR system for the company. Maintaining the personnel files and employee paperwork.- Worked closely with the Head of Operations to create and implement new procedures and processes as the company rapidly grows.- Created and implemented a new induction and onboarding process.- Wrote and maintained the Operations Manual- Managing Health & Safety compliance through the H & S management system- Handling expenses, invoices, payroll queries and petty cash- Arranging quotes from various panel providers ensuring that accurate information is given and cost effective solutions are found.

- Originated the role of Office Manager in the practice.- Created a sample library, including cataloging and organising the space as well as creating the - process and procedure to order new samples.- Created a work experience program with local schools.- Manage the office systems, and professional subscriptions, including ISO9001 and working towards ISO14001.- Project managing the implementing of an internal intranet, ensuring all parties needs are met.- Responsible for orders across the practice.- Responsible for the Health and Safety of the practice, implementing a yearly CPD to update practice on updates and changes.- Organising the 10 Year Celebration for the practice.

- Worked with the CEO and Education Manager to facilitate new processes and procedures as the company grew quickly.- Complete the day-to-day administration and reconciliation of the Xero accounting software.- Complete the monthly payroll for the permanent and freelance staff.- Responsible for the PAYE and NI contributions and the quarterly VAT returns.- Ensure all staff members have completed the training needed to run clubs. This includes completing DBS checks and arranging first aid courses across the country- Google Workspace Administrator

- Work with senior management team and contribute to bi-monthly management steering team meetings, and carry out actions arising fromthe meetings.- Deal with various welfare issues, including administering office recruitment, induction procedures, and appraisals.- Assist with on-going office systems and policies such as the ISO 14001 Environmental Management and CHAS.- Manage the on-line Office Diary, ensuring rota duties and office meetings are recorded.- Manage Buildings and Contents, Employers Liability and Public and Products Liability insurances including renewals and changes during insurance year- Liaise with the practice’s financial advisor relating to employee stakeholder pensions.- Maintain working knowledge of all architectural projects in the office- Assist in updating and co-ordinating the Office Handbook.- Manage petty cash and expenses, and office equipment & suppliers.- Organise travel arrangements when required- Organise office social events and associated budgets when necessary.- Managing the photocopiers, telephone system: preparing list of extension numbers; point of contact for maintenance- Implementing workspace allocation, including updating phone extension list, etc- Oversee the management of the premises and tenants, including: - Ensuring office supplies are kept up to date - Arranging daily cleaning (including arranging holiday cover for our daily cleaner), periodic deep cleaning and regular window cleaning - Security – manage key holder system including the the alarm key holder list

- Completed general administrative tasks for local theatre companies before after and during Brighton Fringe, including facilitating ‘Social Media Marketing Swaps’ and organising online filing systems.- Handled the logistics and budget for a small UK tour of a one woman show.- Arranged reviews and interviews with local press - Completed day to day finance administration with a view to completing end of year accounts for the board of trustees.

- A working knowledge of AgentFile to assist in the day to day running of the office. -I am able to create new client and company records, work records and appointments as well as amend existing files, including updating CVs and biographies.- Completing availability checks for clients.- Dealing with travel arrangements for Vivienne.- Having regular direct contact with clients in order to cultivate a relationship.- Assisting with the organisation of the recent office move. Including researching new phone systems and gaining competitive quotes for removal companies.- Regularly update the website with both company and client news.- Processing contracts in and out of the building and ensuring that we receive fully executed copies in a timely manner.- Complete a number of admin tasks throughout the office including answering calls, all filing, and dealing with outgoing and incoming post, including fan mail.

Devising and managing the inventory system for the distribution of drives and the return of outstanding drivesLiaising with external clients/stakeholders to ensure the company service has been executed to the highest capacity. Liaise directly with clients on the returning of drives.Complete a variety of reports on a weekly, monthly, quarterly and yearly basis which I continually update. These include tracking locations of drives and analysing the volume of drives returned to us to try to create a forecast for next year.I am solely responsible for inputting any technical issues into our bespoke data entry software, which is used to analyse any recurring technical issues. This information is vital as the technology is still relatively new.Manage the logistical elements of the distribution of cinematic trailers to key stakeholders.Handle all incoming issues with possible faulty drives. Trouble shooting with cinemas across UK and Europe on the phoneEnsure that all Master copies of films are appropriately archived.Responsible for ensuring that all deliveries adhere to security and copyright regulations.

- Wrote press releases in a variety of styles including ‘Get The Look’ and editorial based.- Catalogue stock as it arrived from clients and was returned from press.- Set up Twitter and Facebook pages and taught the existing team how to utilise this tool.- Organised refreshments for meetings.- Organised mail outs and initial plans for press days.Help with the set up of the gifting lounge at NME Awards.

- Sourced press cuttings and mounted them for client reports- Compiled initial press contact lists.- Drafted numerous press releases.- Completed a number of research tasks.- Made initial contact with journalists regarding various campaigns to secure coverage including restaurant reviews, best buy product guides, and Valentines and Mother’s Day gift guides.

- Directly assisted on the ‘Robsessed’ campaign, - Writing the press release for this and other campaigns. - Sending mail outs, - Assisting with writing features and contacting the key journalists.- Setting up reviews and competitions for other campaigns.- Joint maintenance of the Miley Cyrus In4merz account- Artist liaising- Organising and implementing itineraries for artist interviews. - Assisting the MD of a busy Music PR company, with all her daily duties personal and business related - Diary management- Dealing with all correspondence.- Accounts and book keeping.- Handling all staff expenses.