Leads project portfolio across both order management and business process – helping the ops leadership team to align on prioritization to enable execution of key strategic initiativesOrder management:• Responsible for helping to improve customer satisfaction by working closely with operations, customer success and commercial teams to drive optimal customer experience by ensuring operational excellence via quality and delivery• Lead the deployment of global standards for order management processes in the region • Standardize and improve order management processes across all sites• Accountable for all regional processes and standards from Order Entry to Order Fulfilment (new and service product), excluding manufacturing and repair operations, in all operations and distribution centers in the region– helping to deliver on time and ensure quality of order fulfilment• Drive a customer centric mindset in order to build confidence in our customers.• Work together with global director of S&OE to identify and optimize OM processes within SAP to drive efficiencies  Business Process:• Ensures that all key strategic business process programs/projects are in line with regional and global strategy• Ensures that all are delivered on time, on budget and in the most efficient way• Strategizes to minimize impact of SAP change on any project and also to simplify SAP implementation where possible• Manages and drives the CR (change request) process for the region

- Collaborate with regional & global cross-functional leadership to create an aligned portfolio and set of projects that deliver key business priorities- Coordinate with corporate ERP (SAP) PMs on large-scale global initiatives, including:◦ Collect and define business requirements◦ Develop test plans and lead testing execution◦ Manage and measure process improvement metrics- Lead complex technical and non-technical projects (e.g. contract design, CI, site improvement, and multi-site projects) across the Americas region- Manage and direct project activities needed to achieve project objectives with a strong understanding of resources, skills, and timing necessary to meet competing project schedules- Inform and drive decision-making as needed to ensure scope, schedule, resource allocations, and overall direction are in the best interest of both short- and long-term project objectives- Anticipate, assess, and mitigate project risks to ensure visibility to regional cross-functional leadership- Partner with Finance and Site Leaders to develop business cases and ROI for projects and capital expenditures- Establish ownership of all project reporting/communication requirements, internally and externally, at peer and executive levels (e.g. project status, resource planning, KPIs)- Communicate complex information with varying levels of collaborators, including customers and stakeholders- Lead multiple projects to develop and document more efficient and formal processes within operations departments.- Work closely with technical and management staff to integrate problem solving tools and methodologies- Communicate of process improvement progress with regular  Steering Committee updates to local, regional and global Senior Management- Coach and assist future local PM’s on smaller-scale projects, as needed- Assist leaders across the organization with change management and business transformation initiatives

Key Projects:- SAP Warehouse Management System Implementation- New Lines/Manufacturing Upgrades- Upgrade Customer Portal - SAP Cloud- ServiceNow Upgrades- Quality Systems Upgrade - PowerApp Design & Implementation- IOS App Design & Implementation- Business Transformation ProjectsResponsible for leading all aspects of various projects from initiation to implementation. Primary objectives are scheduling, resource management, cost control, risk management, change management, governance, and delivery.

Responsible for all aspects of managing, planning, designing, developing, deploying, communicating and implementing small, medium and large sized business systems projects. Responsible for leadership and direction of the project, business teams, technical teams, and end-users in achieving the corporate deliverables, on-time and on-budget.• Leads business change projects, covering all aspects of such changes (business processes, business data, supporting applications/systems, organization alignment, enabling IT Infrastructure requirements).• Defines projects in terms of project objectives, benefits, scope, timelines, effort, and costs.• Manages the delivery and full lifecycle implementation of projects including: conceptual design; detailed design; build, configuration and testing plan; data design (includes coaching/supervising data preparation by business users); training planning and execution; conversion planning and execution; and go-live support.• Defines and defends the Global Template Solution for processes and systems where appropriate, seeking cross-regional and cross-business unit alignment. Provides fit/gap analysis for IM and business governance to safeguard the Global Template.• Contributes to business and IM governance in defining the IM Application masterplan to support project portfolio management.• Manages the relationship with external vendors and service providers for their respective project(s).• Coordinate and review Vendor Management activities (SOW, Contracts, etc.) • Manages project budget and completes all required financial processes.• Keeps up to speed with “best-practice” evolution in their respective functional/business process area (business principles, business processes, application solutions).• Be highly effective and efficient, delivering quality solutions that adhere and support Gartner benchmarks in the Food Industry.• Supervises up to 20 FTE during projects

Manage the Regional Master Data team for North, Central and South America. Responsible for Material, Customer and Vendor SAP master data and all related process, applications and tools including new product introduction, product specifications, and labelprinting. Develop and implement data solutions focused on quality and governance, while maintaining flexibility and a sense of urgency. Function as project manager and/or liaison for all data aspects of business and IT projects related to mergers, acquisitions, new plants, new processes and new applications. • Manage and develop a centralized team of Regional Master Data Administrators and Analysts.• Develop and define data assessment, data clean up and the data migration strategies.• Oversee daily setup and maintenance of master data within SAP, as well as perform audits and analysis of the data.• Develop and document Master Data processes and policies to insure data is accurately maintained.• Coordinate the flow of information between all departments responsible for master data elements.• Ensure that master data related audit requirements are met• Work with other functional teams within IT and the Business to identify opportunities for process improvement and assist in the implementation of those agreed • Work closely with the other Regional and Corporate Master Data teams to stay globally aligned where applicable on processes and applications, as well as to facilitate knowledge-sharingagreed • Manage relationship with GS1 for all UPC and barcode needs

Accountable for the Application Planning function and team for PepsiCo Business Information Services group, still including all current responsibilities of the Environment & Automation Manager (see previous role) plus: • Establishing a scalable organization which ensures the integrity and stability of our production solution• Provides total visibility to all enhancement projects, major releases, BIS Continuous Improvement (TCO) Projects, and scheduled maintenance/outages• Improves visibility of business and technical requirements• Maximizes usage of existing enterprise assets while minimizing conflicts• Produces feasible plans that ensure predictable delivery• Actively engages with the business and IT leaders with regards planning initiatives• Primary point of contact for all planning all projects that impact the SAP solution• Key leader for planning the future capabilities of the Enterprise Planning and Delivery team• Special Project - Project Manager for PepsiCo’s Near-Zero Downtime SAP Initiative

Operates across the releases in order to ensure integrity and consistency across system landscapes for PepsiCo’s North American SAP instance.• Gather requirements across releases and assess impacts resulting from the major milestones and associated environments. Major milestones include but are not limited to Mock and System Test Passes, Performance Testing, Acceptance Testing, and Training Delivery.• Create detailed environment timelines that will be used to coordinate release schedules and minimize conflicts.• Responsible for the availability of all development, testing and training environments to support multiple releases. Schedule client and system refreshes.• Communicate system or component changes that may impact the project teams.• Responsible for synchronization across the multi-instance landscapes, including bolt-ons and middle-ware components (Tibco and Informatica, etc).• Works closely with Release Leadership, Development Teams, Process Teams, Infrastructure, Production Support, Testing, and Training to ensure work is coordinated and conflicts are identified early.• Coordinate support package installation with Process and Technology teams. • Ensure regression testing has met the required criteria for promoting changes to production.• Monitors defect and testing process during system test passes.• Manages Process Automation team that is responsible for Batch Schedule automation across the release test cycles.

Develop Test schedule with Test Coordinators to meet execution priorities and deadlines; work closely with Test Lead to insure dates and documentation are up-to-date and accurate for all conversion objects; ensure completion of Conversion objects prior to each Test Pass; ensure Test process and procedures are being followed, and proper sign-off/approval is received• Define test schedule, load targets and conversion dependencies; work closely with Cutover to integrate the Conversion plan and metrics into the Cutover plan and make changes where necessary• Identify, listen and respond to issues raised by team members and help drive resolution (security, timeline changes, test issues/readiness, cross-team communication/issues)• Validate Intra-object dependency and ensure objects follow a logical priority to meet test objectives• Ensure Project methodology is followed, lessons learned and best practices from previous releases are observed, and conversion is appropriately represented during planning phases for new releases• Assist in the development of the EDM migration process and develop process, procedures, and training for maintenance• Comply with quarterly SOX requirements; work with UNIX and Security teams to enforce compliance on Conversion Execution• Serve as a Technology & Implementation Expert or primary point of contact for Release leadership to provide insight and input into technical solutions• Supervise 1 Conversion Execution Specialist (PEP) and 3 Conversion Analysts (ACC)

Promoted to Sr. Data Maintenance Process Lead in December 2003. Develop, analyze, and report process and quality metrics and service level agreements related to SAP Material Master Data. Evaluate technical and analytical tools for cost-savings and quality improvements. Provide analysis and feedback to project execution teams for new initiatives. Manage all operational aspects for material master data maintenance, including:• Create and maintain all material master records in SAP.• Develop, maintain and configure Global standards for material description, product hierarchies and forms. • Communicate with Global, Regional and Local Data Controllers for process alignment/issue resolution and data validation. • Assist with the data cleansing and migration process.• Develop and implement processes and procedures for changes, additions and deletions to data.• Query and audit data at consistent time intervals to help insure accuracy.• Develop, deliver and maintain processes and training materials on policies and procedures with business end users.• Supervise one Data Maintenance Process Leader and one Data Maintenance Specialist.• Founding member of the Data Governance SIG in ASUG

• Collect, analyze, and update data to support production scheduling and inventory planning and control. • Reconcile and report month-end finished goods inventory. Perform on-site audits as needed.• Coordinate promotional display activity with sales, factories, suppliers, and co-manufacturing facilities. • Monitor/communicate customer demands for promotional displays to production facilities and suppliers.• Maintain an online catalog of active promotional displays and displays under development.• Coordinate ship test and new item introduction activities including inventory deployment and tracking. • Analyze and report the Days Will Last and Order Fill Rate metrics to the S&OP Team.• Maintain and issue UPC codes under Wrigley Corporate.• Analyze and improve processes and methods that support distribution inventory activities. • Maintain new item master files including pricing data throughout five databases. • Assist in the review of product dating, replenishment quantities, safety stocks and ABC analysis.• Coordinate responsibilities and workload of Intern – Product Logistics.

• Assist in the analysis of data to support production scheduling and inventory planning and control.• Perform data entry of new item master files. • Analyze and propose process improvements and methods that support distribution inventory activities.