Sr. Manager Of User Experience
Burbank, Ca, Us
Reporting directly to the VP of Product, I founded the Studio’s first UX group, providing innovative User Experience leadership, strategy, and operational oversight across 140 products relating to the operations of Walt Disney Studio. Established the UX vision, becoming a UX catalyst, introducing Lean and Agile principles, UX KPIs, recruiting and developed high-performing teams.• Created a team comprised of 16 multi-disciplinary designers well versed in brand, identity, visual, motion, VR/AR, video, illustration, presentation design, copywriting and UX engineering.• Secured $1.8MM for the Studio’s first design system (HEX), to build, staff and train UX and Engineering teams.• Realized $660,000 in cost benefits year-over-year and 28% reduction in time to market by spearheading the efforts to underpin Studio products with the HEX design system.• Oversaw and responsible for $1.2MM annual operational UX budget.• Coached departments (non-UX) of the benefits of design strategy on customer and business goals, influencing partnerships across Disney’s Consumer Products, Interactive, Feature Animation and Corporate divisions.• Achieved 40X YoY in project growth (starting at projects of $50K and advancing to oversee more significantly financed projects operating at $9MM) by designing and delivering user-centered software to the larger Disney org; extending productivity, minimizing operational costs and decreasing errors in the workplace.• Guided vital UX/UI processes by swiftly removing organizational constraints and resolving issues while leading team collaborations; inspiring the team to produce outstanding design throughout the product lifecycle.