Sarah Bierenbaum

Sarah Bierenbaum Email and Phone Number

Founder + Host @ Changing the Game
New York, NY, US
Sarah Bierenbaum's Location
New York City Metropolitan Area, United States, United States
Sarah Bierenbaum's Contact Details
About Sarah Bierenbaum

WHAT I DO:🚀 Empowerment Instigator: I help high-performing leaders unlock their full potential and drive transformative growth.WHAT MAKES ME UNIQUE:✨ I'm a catalyst for radical transformation. I’ve spent over two decades empowering creative, driven, and visionary leaders - I specialize in helping innovative leaders overcome self-doubt and achieve exceptional outcomes.WHO I WORK WITH:🦸🏻‍♀️ I partner with audacious founders, executives, and leaders - trailblazers eager to break new ground, harness their unique strengths, and transcend limitations.**AREAS OF FOCUS:**🏋🏻‍♀️ Executive and Leadership Coaching🌱 Leadership & Team Development👥  Strategic Meeting Facilitation📝  Workshops: Virtual or In Person🌟  Customer Success / Post-Sales / Operations Advising **WHAT OTHERS SAY:**🗣️“Before working with Sarah, I was feeling lost and unsure of my direction. I struggled with self-doubt and isolation. Sarah helped me clarify my priorities, gave me a renewed sense of worth, and opened up new opportunities for me.” – CMO, B2B SaaS GTM Executive🗣️ “Sarah has this keen ability to help me find the answers to my own questions. She is thoughtful and kind, creating a space that is very conducive to reflection. She finds a way to unearth the solutions hidden within my own mind and play-test and refine them with her experience. By helping me form new connections in my brain, she has evolved my ability to problem solve more independently instead of merely helping me resolve the issues at hand.” - Engineering Leader, AI and Machine Learning🗣️ “Sarah created space for a very open and honest dialogue. She pushed me to trust my thoughts and feelings on work-related topics, and she helped me see how I can be a top performer while also respecting my own boundaries and priorities.” – Customer Success Leader, Cybersecurity🗣️ "Sarah has been an angel with many super powers! I wish I could clone her into an army of Sarahs. She possesses the nimbleness and savviness to stretch her knowledge base into new territories and help us put business-critical structure and systems in place.” – Founder & CEO, Creativity and Gaming Tech🗣️  “Sarah is a strong leader for startups and scale-ups alike.” – CEO, SaaS Startup**HOBBIES OUTSIDE WORK:**📖 Reading fiction with passion🍽️ Savoring meals and conversations with friends🎧 Taking podcast walks❤️ Embarking on family adventures🚗 Finding joy in travel, far away or exploring Brooklyn**READY TO TALK?**Reach out to me directly here on LinkedIn or email me at sarahb@nimblepenguin.com

Sarah Bierenbaum's Current Company Details
Changing the Game

Changing The Game

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Founder + Host
New York, NY, US
Sarah Bierenbaum Work Experience Details
  • Changing The Game
    Founder + Host
    Changing The Game
    New York, Ny, Us
  • Nimble Penguin
    Founder, Coach & Advisor
    Nimble Penguin 2019 - Present
    We guide visionary founders and leaders navigating critical inflection points in their businesses and careers.We partner with you to overcome challenges, accelerate your vision, and unlock your full potential.Facing a pivotal moment – launching a new venture, scaling your business, or navigating a leadership transition? We see these crossroads as opportunities for exponential growth.Through personalized coaching and strategic guidance, we equip you with the tools and insights you need to thrive. Let's embark on your next adventure, together.Specialties include:Coach - Executive, Leadership, Management, Career, Interview, and Life CoachingBusiness Advisor - Post-Sales, Customer Success, Business Operations, People OperationsFractional Leader - COO, CCO, Chief of Staff
  • Scaleup Valley
    Scaleup Coach
    Scaleup Valley Jul 2024 - Present
    San Francisco, California, Us
    Led by seasoned entrepreneur Mike Dias, our team of experienced coaches empower CEOs and leadership teams to achieve lasting profitability and sustainable growth. Using practical strategies, actionable insights, and a deep understanding of the challenges faced by high-growth businesses, we guide optimizing operations, expansion into new markets, and building high-performing teams. Learn more here: https://www.scaleupvalley.com
  • Playspaces.Co
    Strategic Advisor
    Playspaces.Co Feb 2021 - Present
    Brooklyn, Ny, Us
    Playspaces' mission is to foster the next generation of creative thinkers. We are a passionate team of storytellers, engineers, designers, scientists, and educators who have joined forces to incubate technology, content, and products to help children think creatively.
  • Chief
    Founding Member
    Chief Aug 2019 - Present
    New York, Ny, Us
    Chief is a private network designed for executive women to strengthen their leadership, magnify their influence, and pave the way to bring others with them
  • Scienceio
    Vp Of Customer Success
    Scienceio Apr 2022 - Aug 2023
    New York, Ny, Us
  • Hyperscience
    Vp Of Customer Success
    Hyperscience 2019 - 2019
    New York, New York, Us
    ● Led Customer Success team responsible for enterprise customers ranging up to $2M ARR.● Devised team structure to drive efficient implementations and achieve customer desired outcomes.● Partnered with engineering, product, sales, and marketing leaders to ensure positive customer outcomes.● Consulted directly with customer executive stakeholders to drive performance and demonstrate value.● Worked closely with sales leadership to define project scope metrics and set customer expectations.● Built foundation of Customer Success best practices, including QBRs, customer health metrics and support workflows.
  • Olo
    Senior Director, Customer Success (Ipo 2021)
    Olo 2017 - 2019
    New York, Ny, Us
    ● Led a Customer Success team of 20+ Technical Specialists implementing product solutions for SaaS clients, over 250 restaurant brands across 50,000 restaurant locations; ARR from largest clients ranged from $500k to $2.4M. ● Collaborated with product and engineering leaders to identify product gaps and craft enhancements.● Created and iterated on team processes to build scalable solutions and effectively manage projects.● Identified team KPIs and provided executive reporting to highlight milestones, challenges and escalations.● Fostered team growth and development through empathic management and consistent feedback.
  • Olo
    Director, Customer Success
    Olo 2016 - 2017
    New York, Ny, Us
  • Olo
    Director Of Account Management
    Olo 2015 - 2016
    New York, Ny, Us
  • Brooklyn Academy Of Music
    Assistant General Manager
    Brooklyn Academy Of Music 2012 - 2014
    Brooklyn, Ny, Us
     Supported General Manager in oversight of logistics, operations and personnel management for all live programming at performing arts institution with $50 million annual operating budget. Supervised a wide range of BAM programs, working closely with curators, program partners and clients to ensure successful execution of events within given budget parameters and institutional goals. Filled role of line producer during inaugural year of three-day, multi-venue music festival. Facilitated communication among multiple departments and performing artists to ensure a successful festival from launch to budget closeout. Collaborated regularly with colleagues across all BAM departments to assess institutional processes, discerning shortfalls and creating roadmaps to achieve more efficient, effective operations. Helped oversee the opening and inaugural season of the BAM Fisher Building, a flexible performing arts space that showcases new BAM programs and offers rental opportunities for Brooklyn artists and local organizations. Supervised and administered contracts, overseeing contractual logistics as well as related artist and vendor needs. Facilitated GM staff growth by encouraging collaboration and communication among department members.
  • Brooklyn Academy Of Music
    Event Manager, General Management
    Brooklyn Academy Of Music 2011 - 2012
    Brooklyn, Ny, Us
  • Brooklyn Academy Of Music
    Event Supervisor, General Management
    Brooklyn Academy Of Music 2010 - 2011
    Brooklyn, Ny, Us
  • Olo
    Client Relationship Manager
    Olo 2009 - 2010
    New York, Ny, Us
     Managed all corporate client accounts at an internet startup company that provides online ordering for restaurants. Crafted client-specific product roadmaps, including detailed analysis of client issues and potential solutions. Coordinated effective communication of client desires to product and engineering teams, working closely with each team to develop solutions while providing clients with clear, concise updates on product timelines. Collaborated with CEO to scale company for continued growth by mapping out company goals and anticipating potential operational shortfalls. Drafted contract terms for new client accounts as well as for new projects within existing accounts.
  • Professional Theaters In North America
    Production Stage Manager
    Professional Theaters In North America 2000 - 2009
    Various theatres, including: Vineyard Theatre, New York, NY;Shakespeare Theatre Company, Washington, DC; Yale Repertory Theatre, New Haven, CT Coordinated schedules for up to 55 artists, managers and technicians to accomplish stated goals of a production within the parameters of a specific timeline. Composed daily reports detailing work accomplished, liaising between the on-site and off-site team members. Anticipated possible short- and long-term obstacles and facilitated collaboration among team members to overcome potential setbacks. Created and maintained detailed, organized records of production process from day one through final performance. Mediated among members of management, artistic and production teams to resolve conflicts as they arose.
  • Professional Theaters In North America
    Production Assistant
    Professional Theaters In North America 2003 - May 2008
    "Wicked" Los Angeles Company - 321 Productions"Mary Poppins" - Disney Theatrical Productions"Tarzan" - Disney Theatrical Productions"White Christmas" Boston Company - The Producing Office"Dracula: The Musical" - Dodger Theatricals
  • Professional Theaters In North America
    Assistant Stage Manager
    Professional Theaters In North America 1999 - 2008
    Various theatres, including: New York Theatre Workshop, New York, NY;Yale Repertory Theatre, New Haven, CT; Center Stage, Baltimore, MD Collaborated with the Production Stage Manager in any and all aspects of the production. Created and maintained detailed backstage running sheets – paperwork indicating specific daily responsibilities of each technician and performer involved in the production. Created and supervised an organization system for all backstage supplies, including props, costumes and scenery. Collaborated with all departments to resolve any safety issues, maintaining a safe working environment at all times.
  • Colorado Shakespeare Festival (Csf)
    Festival Production Stage Manager
    Colorado Shakespeare Festival (Csf) 2003 - 2006
    Boulder, Colorado, Us
    Summer 2003Summer 2006 Coordinated weekly production meetings and constructed daily and weekly schedules for a festival of 170 employees.  Resolved conflicts among all festival departments as well as within stage management department. Anticipated staff and production needs in order to circumvent future conflicts. Hired and supervised stage management staff of seven. Conducted regular stage management staff meetings to assess progress and promote teamwork. Observed stage managers at work and provided constructive criticism to encourage growth. Participated in strategic planning by conducting exit interviews and coordinating planning meetings. Presented a proposal for the improvement and restructuring of the stage management department.

Sarah Bierenbaum Skills

Stage Management Theatrical Production Entertainment Event Management Event Planning Management Live Events Editing Leadership Project Management Budgets Business Process Improvement Team Management Strategy Public Speaking Arts Administration Theatre Performing Arts Musical Theatre Festivals Nonprofits Non Profits Research Proofreading Non Profit Administration Copy Editing Event Producing Corporate Events Aea Pc Team Leadership Mentoring Communication Collaborative Leadership Collaborative Problem Solving Collaboration Strategic Planning Process Management Customer Experience E Commerce Troubleshooting Customer Relationship Management Account Management Customer Retention Operational Excellence Software As A Service Team Building Written Communication Customer Service Partner Relationship Management Coaching Strategic Initiatives Key Metrics Strategic Partnerships Business Development Business Operations Customer Support Zendesk Jira Time Management Technical Support

Sarah Bierenbaum Education Details

  • Yale University
    Yale University
    Yale School Of Drama - Stage Management
  • Yale University
    Yale University
    English
  • Lafayette High School
    Lafayette High School

Frequently Asked Questions about Sarah Bierenbaum

What company does Sarah Bierenbaum work for?

Sarah Bierenbaum works for Changing The Game

What is Sarah Bierenbaum's role at the current company?

Sarah Bierenbaum's current role is Founder + Host.

What is Sarah Bierenbaum's email address?

Sarah Bierenbaum's email address is sa****@****olo.com

What schools did Sarah Bierenbaum attend?

Sarah Bierenbaum attended Yale University, Yale University, Lafayette High School.

What skills is Sarah Bierenbaum known for?

Sarah Bierenbaum has skills like Stage Management, Theatrical Production, Entertainment, Event Management, Event Planning, Management, Live Events, Editing, Leadership, Project Management, Budgets, Business Process Improvement.

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