Crown Street Roasting Company is a micro, specialty coffee roastery and cafe located in Jamestown, NY dedicated to creating an experience focused on excellent coffee and hospitality.

-Create and implement new policies and procedures for process improvements-Train staff and management on computer systems, offer continuing education for Microsoft SharePoint, Level3 Webex, and the Microsoft Suite products (Word, Excel, PowerPoint)-Assist in managing the unbilled accounts for 10 hospitals at over $10 million with inhouse and outsource staffing solutions-Build and analyze reporting for coding quality and productivity-Test and aid in developing Optum's Enterprise CAC coding software-Maintain a team-focused environment with open communication so that all members understand and feel included of our role in Revenue Cycle and Patient Care

Work with University of Pittsburgh Physicians of UPMC, department of Radiology on the Standardize Privileging Application Process (SPAP) ProjectCoordinate group meetings and conference callsUpdate and create Delineation of Privilege Forms for several specialty departments: Dental Medicine, Obstetrics and Gynecology, Radiation Oncology, Thoracic and Cardiothoracic Surgery, and Transplant SurgeryCreate a Standardized Hospital Application Packet for UPMC in conjunction with the Credentialing Verification Office

Adjunct Faculty for Evening/Weekend classes at Jamestown Business CollegeIn my role I prepare lessons, assignments, quizzes, and exams in accordance with the college guidelines and class syllabus. I work hard to create an inviting classroom that enables students to use their current knowledge and experiences to enhance their own educational experience and grow both professionally and personally.Classes taught:Medical Coding and TranscriptionMedical Coding and BillingOffice Systems and ManagementBusiness CommunicationBusiness WritingEnglish Psychology

Volunteer as a student ‘Shadower’ to enhance the quality of care from the patient and family perspectiveWork on a project as a Project Manager establishing goals and timelinesBuilding a ‘Share Tool’ database and Online Report System to help share information across different facilities using the PFCC Methodology

Demonstrated excellent work ethics through perfect attendance and enthusiasm for job as a server, bartender, and hostUsed strong interpersonal skills by interacting with customers, co-workers, and supervisorsExpressed flexibility in performing a wide assortment of roles from food preparation to customer serviceKept current with all new product and company policies

Worked with Chiropractor as a Chiropractic AssistantHandled all opening and closing office dutiesDemonstrated a strong work ethic through excellent attendance and performance of all tasks in a timely and professional mannerCommunicated patient rights and described common practice proceduresAssisted in all necessary areas from answering phones and filing, to controlling patient flow

Demonstrated positive work ethics through attention to detail and excellent attendance as a Dietary Aide.Showed flexibility in handling a wide assortment of tasks from washing dishes, to food preparation, and customer service.Maintained a clean and healthy work environment at all times.