Sarah Birsic Email & Phone Number

Canton, Missouri

• Assisted with preparation of Petitions, Motions, Notices, and correspondence to be filed with the court or served upon opposing parties/counsel.• Assisted in responding to Discovery requests including preparing Answers to Interrogatories.• Assisted with the preparation of various estate planning documents.• Managed administrative tasks such as calendaring, scheduling, mail, and incoming/outgoing phone calls.• Assisted with Sole Practitioner’s role as Lewis County Public Administrator including balancing and reconciling more than thirty checking accounts.• Assisted with the preparation and filing of various forms with State and Federal Agencies.

Columbia, Missouri

• Negotiated settlement of accounts and reasonable payment arrangements within law firm guidelines.• Responsible for complying with law firm policies and procedures to adhere to the Fair Debt Collections Practice Act (FDCPA), and Health Insurance Portability and Accountability Act (HIPAA).• Responsible for handling debtor disputes including fraud claims. • Assisted with the training of new employees in the Legal Account Representative Department.• Was selected for the firm’s interview committee which included duties such as interviewing prospective employees and administering firm aptitude tests.• Was awarded Employee of the Month in September 2007.

Quincy, Illinois

• Assisted in planning, organizing, and working at events and promotions.• Contributed to projects related to marketing and advertising.• Assisted with the development of the organization’s strategic plan, including setting new goals, and implementing a plan to accomplish those goals.

Quincy, Illinois

• Responsible for supervising front end employees, including rewarding and disciplining when necessary.• Responsible for handling customer complaints, special promotions, incoming/outgoing phone calls, returns and exchanges, and other front end duties as needed.• Trusted with large amounts of money.• Worked Summer, Thanksgiving, and Winter breaks during college at management’s request.

Master Of Science, Human Resource Management, 4.0

Bachelor Of Arts, Communication, Business

Activities and Societies: Zeta Tau Alpha