* Opened and managed a new coffee shop in Columbus, Texas, growing it to $6,000 per month in revenue.* Developed a vision of more than a coffee shop - a third place “that is not home or work, where people exchange ideas, have a good time, and build relationships.”* Managed inventory, basic bookkeeping and remitted sales and payroll taxes.* Implemented strategies to enhance overall customer experience and provided excellent customer service.* Partnered with other businesses to expand customer base and increase town square awareness.

* Developed, maintained, and conducted our recruitment strategy and all on-boarding and off-boarding processes in our HRIS (GoCo), including an introduction to company policies, culture, benefits and ensured the completion of new hire paperwork.* Updated performance review process for better talent management metrics giving employees a clear path to advancement.* Worked through PPO loan program including applying, navigating layoffs, and receiving forgiveness.* Administered compensation and benefits programs, including salary surveys and analysis to ensure competitive and equitable pay structures both internally and in the market.* Addressed employee concerns and conflict management including conducting investigations and worked to implement resolutions for employee relations issues to maintain a positive work environment.

* Collaborated with internal team and outside legal counsel to develop an employee handbook to ensure employee success and organizational transparency.* Coordinated with the finance department to implement and customize an electronic timekeeping system that mapped accounting system to human resource systems saving time and increasing payroll accuracy.* Supported day-to-day department needs, including policy inquiries, troubleshooting, and training.

*Created an International secondment program for the United States as part of a Global firm program that moved attorneys to gain a larger network and knowledge. Experience with immigration attorneys and visas.* Increased efficiency in an international multi-office law practice by developing and testing an applicant tracking system with a third party vendor.* Prepared and analyzed annual performance evaluation data and worked with the training team to plan learning and development opportunities.* Coordinated with a third party vendor to maintain the applicant tracking system from start to finish while being primary back-end user who supported a team of seven recruiters.* Worked with the employee benefits team and imputed data to HRIS to ensure accurate reporting.

* Aided in the strategic incorporation of two organizations with the same primary mission for more efficient advocacy and fundraising.* Evaluated the database and laid out a data entry strategy to process easy recall.* Updated Raisers Edge database including, data entry, fact checking and generating reports.* Analyzed and created reports on giving trends for individuals, corporations, and foundations.* Streamlined monthly financial reporting and created the organizations first budget.* Cultivated and maintained relationships with current volunteers while developing strategies to reach new ones.

* Managed multi-line incoming ticket sales phone system.* Provided excellent problem solving and customer service.* Planned and implemented targeted social media marketing.* Made outgoing sales calls. * Conducted internet research to compile new potential contacts to aid in ticket sales.

* Organized, planned, and executed targeted social media campaigns.* Began twitter account and grew followers to over 300 in 3 weeks.* Maintained and organized press book and media log.* Created and coordinated the “Passport to the Neighborhood” program – promoting a ticket subscription via a local rewards program; doubled as community outreach and a way to encourage partnerships with other neighborhood businesses.

* Raised more than $180,000 in fundraising support, which provided 30% of the operating budget. This event grossed $45,000 more than any efforts over the past three years.* Established an event executive committee, which raised more than $45,000* Secured $72,500 in grant funding.* Revived an annual giving campaign that raised over $8,000 with a direct mail piece.* Planned and supervised the following aspects of events: Solicited corporate underwriting, logistics, vendor management, in-kind donations, invitations, printing, site selection, and registration.* Partnered with chairman and committee members to organize fundraisers that achieved the highest possible standards of quality on time and under budget.* Developed creative ways to retain memberships and attract potential new members.

* Initiated and planned a trip to ‘Great Day Houston’ for a public service announcement and encouraged other different media outlets.* Worked with the school and youth programs to recruit and retain schools to participate in ‘Pennies for Patients’ a fundraiser. * Provided excellent customer service skills and support. * Organized students and teachers to creatively fundraise while gaining valuable organizational and leadership skills.* Analyzed statistical data and tracked factors that contributed to individual school success.