Sarah Blake Email & Phone Number

Canberra, ACT, AU

Cremorne, Victoria, AU

• Working in a highly collaborative and passionate team to reduce risk across the company by executing SEEK’s Cyber Security strategy by focusing on security culture, reducing SEEK’s human risk and uplifting SEEK’s.
• Design, lead, review effectiveness and implement improvements on security awareness education, training and influencing campaigns across SEEK APAC which influence a positive behaviour change across various target groups.
• Assist in developing a security awareness strategy for SEEK staff. Measure, report and review the impact of our awareness initiatives to provide insights to the wider Security team and business.
• Create communications and messaging (articles, case studies, blogs, and presentations), highlighting the importance of security to the business, reaffirming expected security practices and including messaging on.
• Engage our security advocates across the business to support and improve security awareness.
• Develop engaging, informative content and training materials for a diverse learning experience. Achievements:

Acton, ACT, AU

• Leading the development and delivery of a Cyber Security Awareness and Influence program to build the capability of staff and customers in the protection of data assets, compliance to appropriate security standards and.
• Design, develop and continually refine a program of awareness, education, training and influencing activities.
• Coordinate, allocate and manage resources, and continually review the program’s rollout.
• Measure key performance metrics and analyse data to discover opportunities for service improvement.
• Prepare necessary reports to keep achievements visible.
• Advise senior management on issues requiring attention and implement management decisions.

Acton, ACT, AU

• Leading the development and delivery of learning programs to build staff and customer skills in the use of CSIRO technology platforms, including oversight of a continuous learning program and utilising staff.
• Coordinate, allocate and manage resources, and continually review the program’s rollout.
• Routinely measure KPIs and analyse data to identify opportunities for service improvement.
• Provide formal and informal reports to senior managers, including advising on relevant issues.
• Maintain professional relationships with staff, clients and suppliers in support of best practice operations, and represent CSIRO externally to enhance the corporate reputation.
• Manage ongoing collaboration within the team, business unit and at a whole-of-CSIRO level. Key Achievements:

Acton, ACT, AU

• Provided end-to-end service delivery for Atlassian collaboration platforms, scheduled the Atlassian Support Team’s work plan and liaised with customers to clarify requirements in order to develop technical solutions.
• Developed and delivered training material and sessions.
• Resolved requests promptly and used feedback to manage prioritised product backlogs.
• Led the design of product support systems and processes and monitored team outputs.
• Coordinated and monitored the team’s performance in a changing environment.
• Continually reviewed and adapted original techniques to support new concepts and ideas. Key Achievements:

Acton, ACT, AU

• Drew on expertise in training to contribute to designing and implementing EaaS project outputs, notably the IMT Strategic Change Program, Service Management and Cultural Change
• Managed stakeholder engagement to build knowledge of IMT services available via the EaaS model, and led improvements to the IMT Service Catalogue and IMT intranet presence.
• Reviewed, generated and coordinated training material to be used by IMT, and facilitated continuous improvement and the maturity of IMT training and associated awareness. Key Achievements:
• Developed the IMT Training and Education Framework and visual identity for IMT teams to use for ‘in person or ‘virtual’ engagement activities for education, training and promotions.
• Analysed internal and external onboarding processes and recommended key improvements.

Acton, ACT, AU

• Liaised and collaborated with CSIRO business units to identify opportunities for the application of technical solutions to achieve more efficient work processes and more secure, accessible systems.
• Led end-to-end service delivery collaboration platforms: SharePoint, Jira and Confluence.
• Conceived and delivered solutions using components of applications; SharePoint, SAP & TRIM.
• Led the development of learning material including wiki’s, video and eLearning to support enterprise collaboration platforms, and the use of multiple communication channels. Key Achievements:
• Led the BWS team to develop and implement customised solutions (ranging from minor to very complex) for stakeholders including: Legal, Procurement, Education, Finance and HSE.
• Rolled out an external facing portal using new software for the Education Outreach Group.

Acton, ACT, AU

• After joining CSIRO in a technical role I quickly moved into training support, before my subsequent promotions to management roles in which I combined both areas of interest and aptitude.
• Training support: developed and delivered IT training, including developing eLearning, training to support new technology, user solution design and undertaking UAT for system upgrades.
• Technical support: managed reporting and communications, financial processing, product work program delivery and resource management planning. Key Achievements:
• Coordinated the development of an automated SharePoint Working Alone form for piloting within IM&T, and delivered IM&T Collaboration Support Platforms Awareness workshops.
• Organised the Canberra Atlassian User Group and was active in VSM and Atlassian processes.

Canberra, ACT, AU

• E-Learning Systems Program Officer, Corporate Training: Apr - June 2011 Within the Training Team I conducted the original scoping and collated requirements from line areas to inform the development of an online program.
• Liaised extensively with individual business teams throughout the development stage.
• Applied testing techniques to the programs to inform the development before go-live. Key Achievements:
• Developed and launched online learning programs for on boarding and cultural awareness training, thus increasing support for the policy of ongoing flexible learning for all staff. Learning and Development Program.
• Led discussions that shaped the program’s structure, content and schedule.
• Developed briefing materials for the Executive and managed all procurement and contracts. Key Achievements:

Canberra, ACT, AU

• Policy Officer, Various Branches (Early Childhood, Technical Colleges, Literacy and Numeracy): 2007 - 2010 Through roles in many areas I supported various aspects of departmental initiatives and project development.
• Managed contracts including approval of implementation plans, funding agreement reports, transition plans and audits, and monitoring operational budgets.
• Developed legal and other documentation including funding agreements and deeds of transfer, capital bids, transition plans and risk management plans.
• Developed and provided advice to senior managers, the Minister’s Office and the Minister. Key Achievements:
• Gained approval for Children and Family Centres (for indigenous Australians) Implementation Plans by state and territory education authorities, Treasury, PM&C and Federal Government.
• Developed a policy document outlining future directions for CFCs in Australia.

Canberra, ACT, AU

• Managed and monitored the development of AFP Alumni networks ensuring they met the needs of the AFP and international and national law enforcement partners.
• Collaborated with the International Training team and line areas to build the online Alumni site.
• Provided advice and assistance to facilitators of associated training programs. Key Achievement:
• Established the AFP online Alumni system for Australian and Asia Pacific graduates of specialist training courses, which enhanced connections with Australia’s international partners.

Canberra, ACT, AU

Executive Teacher, PE and Student Services, Dickson College: 2004 - 2005Vocational Education and RTO Coordinator, Tuggeranong College: 2000-2002Physical Education Teacher, Chisholm High, Lake Tuggeranong & Erindale Colleges: 1994 - 2004 Career HighlightsLed accreditation and subsequent reaccreditation of Lake Tuggeranong College as a Registered Training.

Bachelor Of Education (B.Ed.), Physical Education

Year 12 Certificate, Mathematics