Entrepreneurial and customer-focussed specialist in business development, income generation and account management:• Strong business development and account management skills: Scouting, signing and retaining new customers; negotiating and closing sales.• Full financial accountability: Developing and delivering 3-year plans, managing a P&L, preparing annual budget forecasts, reporting to the board, adding value, reducing costs, improving margins, delivering profit and creating growth.• Wide-ranging portfolio of skills across the private, public and charity sectors, and B2B and B2C supply chains: Creating, marketing, licensing and retailing content, vocational qualifications and training courses; procuring and outsourcing creative, technical and manufacturing services; buying and selling rights.• Effective communication skills: Engaging and influencing stakeholders with compelling pitches, reports and presentations; using clear and concise written and spoken language honed as a book and magazine publisher.