• Answer and direct phone calls• Organize and schedule appointments• Plan meetings and take detailed minutes• Write and distribute email, correspondence memos, letters, faxes and forms• Assist in the preparation of regularly scheduled reports• Develop and maintain a filing system• Update and maintain office policies and procedures• Order supplies and parts for projects and office• Maintain contact lists• Customer billing (QuickBooks)• Create work orders (QuickBooks)• Complete and send contracts, bid letters, pool inspections • Provide general support • Act as the point of contact for clients and vendors

• Front desk/reception • Create, review and maintain project folder and files• Collect, review and submit employee timecards and expenses reports• Order office supplies and vendor services• File documents• Create reports, memos, letters, spreadsheets • Log employee job hours• Create and send security invoices• Post security check payments in Quickbooks• Enter product information for bid proposals• On board new employees/create and maintain employee HR files• Process incoming bills and mail• Source, order and track job materials

•Receive and process rate requests from sales and various customers and identify available options and alternatives to move freight•Provide customers with regular status reports of shipments, freight delays and loads sustaining overages, shortages, and damage•Assist in resolving situations involving distressed loads or complications•Review and authorize the payment or nonpayment of accessorial charges, invoice discrepancies, and loss claims•Correspond with carriers and other departments to ensure execution of load deliveries, as well as proper invoicing, payment and discrepancy resolution•Support relationships with existing, new, and prospective customers to generate business

• Contacted customers to review their experience at our dealership• Handle special projects for administrative staff• Schedule appointments for customers with outside vendors• Processed Due Bill paperwork• Cashier for Service Department• Processed nightly deposit for sales• Processed dealer trade paperwork• Receptionist• General customer service

• Process bills and mail• Process and submit all advertising• Order and maintain all office supplies, forms and signs• Enter listing information into the MLS system• Perform an array of clerical duties for 50+ agents• Assist loan officer/escrow officer/ HR• Handle all agent recruiting correspondence• Process closing and escrow paperwork• Front desk/reception