Sarah Bourquin Email & Phone Number

Denver, Colorado, United States

• Promote learning and participate in the development of agile thinking, tools, processes, and methods across the organization
• Collaborate with and influence all levels of the organization to empower and enable teams to execute Agile principles effectively
• Help identify organizational impediments to successful Agile transformation and work with the leadership team to create effective strategies to overcome them
• Provide leadership, direction, coaching, and development of direct reports, creating a high performance team and culture of open communication; promote teamwork and cooperation within team and throughout the organization

• Lead a team of Scrum Masters by providing direction and day-to-day guidance, establishing goals and direction, providing needed resources, training, and performance management
• Build credibility with business partners by demonstrating thought leadership and creating a path to agile maturity
• Promote learning and participate in the development of agile thinking, tools, processes, and methods across the organization
• Collaborate with and influence all levels of the organization to empower and enable teams to execute agile principles effectively
• Help identify organizational impediments to successful agile transformation and work with the leadership team to create effective strategies to overcome them

• Nurture the agile program maturity to create autonomous, self-organizing, and empowered teams
• Coach the team to build collaborative, productive relationships and to work through conflict early and in a healthy manner
• Help the team to forecast accurate development timelines based on team metrics, which will enable a sustainable and predictable pace of work
• Facilitate product discovery and definition processes with practices that involve the team early to ensure comprehensive understanding of both the problems and solutions
• Collaborate with the team to continuously improve its internal practices and processes to build predictability and efficiencies
• Contribute to building an environment where continuous improvement of the development process is in focus, supporting a common goal to deliver outstanding results as fast as possible

• Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Coordinate internal and external resources to guarantee unimpeded execution of projects
• Ensure projects are delivered on time, in scope and within budget
• Create effective and relevant progress indicators and eliminate roadblocks for goal maximization
• Document deliverables required to complete project work and hold team members accountable
• Confirm requested project work is in alignment with overall business strategy

Denver, CO

• Coordinated and carried out scheduled updates, upgrades, and enhancements to Salesforce and Microsoft CRM databases
• Established data governance standards across core applications while balancing ease of data entry and business intelligence outputs
• Designed and configured Microsoft CRM database to accommodate tracking systems for inter-company referrals between business lines and inbound and outbound client and network referrals
• Maintained Standard Operating Procedures and Service Level Objectives for Salesforce, Microsoft CRM, ShareFile, and ReadyTalk applications

Denver, CO

• Enforced office processes and procedures while maintaining Operations and Procedures Manuals
• Supervised activities of other administrative personnel
• Oversaw all bookkeeping functions including generating client invoices, processing accounts payable and reconciling bank accounts
• Managed all aspects of database (Salesforce) administration including training, adoption, data cleansing, configuration, reporting and modifying the database as needed
• Developed and managed firm marketing campaigns and collateral
• Established and maintained relationships with sponsor and trade associations

Denver, CO

• Aided in the data migration and implementation of Salesforce.com as primary database
• Collaborated with management and end users to identify and relieve bottlenecks within the database
• Trained new database users and managed user adoption to ensure consistent input and usage
• Maintained data quality and integrity through scheduled cleansing
• Increased user efficiency by conducting ad hoc training and, when necessary, reconfiguring the database as updates were released and business needs changed
• Generated and maintained reports and dashboards for management and producers to gauge company and personal performance

Greater Denver Area

Greater Denver Area

• Managed all bookkeeping including collecting rental and security deposit payments, processing and issuing checks to homeowners
• Scheduled and conducted property showings and lease signings with current and prospective tenants
• Established and maintained vendor and tenant relationships
• Acted as liaison between homeowners, tenants and vendors