Sarah Bourquin Email & Phone Number

Denver, Colorado, United States

● Promote learning and participate in the development of agile thinking, tools, processes, and methods across the organization● Collaborate with and influence all levels of the organization to empower and enable teams to execute Agile principles effectively ● Help identify organizational impediments to successful Agile transformation and work with the leadership team to create effective strategies to overcome them● Provide leadership, direction, coaching, and development of direct reports, creating a high performance team and culture of open communication; promote teamwork and cooperation within team and throughout the organization

● Lead a team of Scrum Masters by providing direction and day-to-day guidance, establishing goals and direction, providing needed resources, training, and performance management● Build credibility with business partners by demonstrating thought leadership and creating a path to agile maturity● Promote learning and participate in the development of agile thinking, tools, processes, and methods across the organization● Collaborate with and influence all levels of the organization to empower and enable teams to execute agile principles effectively● Help identify organizational impediments to successful agile transformation and work with the leadership team to create effective strategies to overcome them

•Nurture the agile program maturity to create autonomous, self-organizing, and empowered teams •Coach the team to build collaborative, productive relationships and to work through conflict early and in a healthy manner•Help the team to forecast accurate development timelines based on team metrics, which will enable a sustainable and predictable pace of work•Facilitate product discovery and definition processes with practices that involve the team early to ensure comprehensive understanding of both the problems and solutions•Collaborate with the team to continuously improve its internal practices and processes to build predictability and efficiencies•Contribute to building an environment where continuous improvement of the development process is in focus, supporting a common goal to deliver outstanding results as fast as possible•Resolve impediments blocking the team from accomplishing their work•Shield the team from external interference to enable focus and consistent throughput •Partner with other Scrum Masters and Product Owners to coordinate schedules, manage risks, and coordinate work across teams•Lead agile ceremonies and team discussions such as stand-ups, retrospectives, sprint planning

•Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility•Coordinate internal and external resources to guarantee unimpeded execution of projects•Ensure projects are delivered on time, in scope and within budget•Create effective and relevant progress indicators and eliminate roadblocks for goal maximization•Document deliverables required to complete project work and hold team members accountable•Confirm requested project work is in alignment with overall business strategy•Determine high level timeline and key milestones, and implement a communication plan•Plan for turnover of project control to business owners

Denver, Co

•Coordinated and carried out scheduled updates, upgrades, and enhancements to Salesforce and Microsoft CRM databases•Established data governance standards across core applications while balancing ease of data entry and business intelligence outputs•Designed and configured Microsoft CRM database to accommodate tracking systems for inter-company referrals between business lines and inbound and outbound client and network referrals•Maintained Standard Operating Procedures and Service Level Objectives for Salesforce, Microsoft CRM, ShareFile, and ReadyTalk applications

Denver, Co

•Enforced office processes and procedures while maintaining Operations and Procedures Manuals•Supervised activities of other administrative personnel•Oversaw all bookkeeping functions including generating client invoices, processing accounts payable and reconciling bank accounts•Managed all aspects of database (Salesforce) administration including training, adoption, data cleansing, configuration, reporting and modifying the database as needed•Developed and managed firm marketing campaigns and collateral •Established and maintained relationships with sponsor and trade associations•Assisted with annual budgeting process and compared marketing budget to actual expenditures

Denver, Co

•Aided in the data migration and implementation of Salesforce.com as primary database•Collaborated with management and end users to identify and relieve bottlenecks within the database•Trained new database users and managed user adoption to ensure consistent input and usage•Maintained data quality and integrity through scheduled cleansing•Increased user efficiency by conducting ad hoc training and, when necessary, reconfiguring the database as updates were released and business needs changed•Generated and maintained reports and dashboards for management and producers to gauge company and personal performance•Reconciled company credit card statements, maintained reports and budget entry•Prepared client invoices and managed bookkeeping•Planned events and business meetings, in and out of state•Created and managed travel itineraries

Greater Denver Area

Greater Denver Area

•Managed all bookkeeping including collecting rental and security deposit payments, processing and issuing checks to homeowners•Scheduled and conducted property showings and lease signings with current and prospective tenants•Established and maintained vendor and tenant relationships•Acted as liaison between homeowners, tenants and vendors