• Lead, motivate and facilitate cohesive, inclusive and high-quality customer service and educational programs on sustainability tailored to diverse audiences. • Communicate, actively listen to others, respond with understanding and respect and engage and interact with diverse audiences (council, schools, corporates ...)• Experience in developing and delivering effective promotional and educational resources for a range of stakeholder groups on the themes of sustainability, waste education, mental health, nature therapy and nature play. • Show drive and motivation, an ability to self-reflect and a commitment to learning.• Take responsibility for delivering high-quality customer-focused services.• Demonstrate inclusive behaviour and show respect for diverse backgrounds, experiences and perspectives.• Support, promote and champion change, and assist others to engage with change.