Sarah Brown Email & Phone Number

Vancouver, British Columbia, Canada

Los Angeles, California

Vancouver, Canada Area

Vancouver, Canada Area

BC Regional

• I managed a portfolio of 4 high volume, multi million dollar restaurants. I led talent acquisition for 30+ leadership positions and created and managed monthly, quarterly and annual budget targets.
• Hired, recruited and trained leadership within each store to support year-on-year growth and create a pipeline of talent to support 30% annual growth with 3 new stores opening across Canada.
• As “Service Champion”, led the creation of a training guide for front of house service roles which was rolled out to the 30 stores and 3,000 plus employees, which elevated service standards to align with the Rob Feenie.
• Selected to lead the high profile test location, which worked closely with marketing, purchasing and culinary teams to test, review and provide recommendations. These involved CRM (Customer Relationship Management).
• Selected to participate in the year-long "Leadership Exchange Member for CEO’s and Entrepreneurs", Virtus™. This program is designed to focus on goals and action plans, increase competencies, share experience and.

South Surrey, BC

I opened a new Cactus Club location in South Surrey, which was the first in market. I managed this multi million single unit and held accountability for all items relating to sales, profit, people, customer experience and the ongoing maintenance of the physical plant.

Victoria, BC

I opened a new location on Vancouver Island, which was first in market. I managed this multi million dollar single unit and held accountability for all items relating to sales, profit, people, customer experience and the ongoing maintenance of the physical plant.

Burnaby, BC

I was promoted through all the management roles during my tenure at the Burnaby location. I hired, trained and developed front of house positions, including management team. I held accountability for profit, sales, people results, customer experience and managing the building.

Delta, North Burnaby & Robson Street Locations