Sarah C. Email & Phone Number

United States

Kalamazoo, Michigan, United States

As a results-driven professional, I specialized in blending development, communication, and marketing strategies to drive continuous growth and and elevate the organizations sustainability.Through innovative revenue streams and effective communication approaches, I surpassed financial objectives while steering a proficient team towards goal execution.I guided projects from inception to fruition, yielding impactful results. Notably, my proactive approach to fundraising expanded donor bases by nearly 75% and helped secure 8 corporate sponsorships within a brief timeframe. Moreover, I efficiently oversaw grant-seeking processes, managed both public and private donor accounts, and organized lucrative fundraising events that yielded substantial revenue. These actions underscored my my strong leadership skills and strategic planning abilities.My focus was on driving tangible results while creating and executing comprehensive strategies that mattered to stakeholders.

Vicksburg, Michigan, United States

In my leadership role overseeing comprehensive aging programs and managing communication for the organization, I spearheaded the implementation of impactful strategies aimed at enhancing customer experiences, growing the donor base and community visibility, boosting revenue, and fostering meaningful relationships.Successfully managing seven senior programs involved coordinating volunteer efforts, ensuring program sustainability, handling budgets and reports, conducting community outreach and public relations, and organizing various engaging activities and events.Functioning as the primary liaison for older adults, individuals with disabilities, and their advocates, I connected them with vital resources for independent living.My proficiency in trend analysis was instrumental in identifying unmet needs, resulting in securing funding through successful proposals and ensuring compliance with reporting requirements. Leveraging data insights, I developed an aging program that not only supported the elderly but also contributed to organizational growth. Notably, I achieved a remarkable 187% increase in the agency's visibility by expanding our social media outreach via SEO, targeted communications, and impactful e-newsletters.My commitment remained centered on driving positive transformations, strengthening connections, and delivering outcomes that empowered our community.

Kalamazoo, Michigan, United States

As a co-founder and committed group moderator of the Aging Roadmap, I had the privilege of championing the platform that served as a guide for navigating the array of programs tailored for older adults and individuals with disabilities. Our team of Aging Roadmap experts was dedicated to ensuring a seamless journey from initial planning stages to successful execution, equipped with the knowledge and strategies required to achieve our mission. Our mission was to ensure that older adults and individuals with disabilities had access to the support and resources vital for aging well, where they wanted to live. Guided by our vision, we strived to empower this demographic, enabling them to discover pertinent resources, receive support, and access essential services within their communities as they navigated the aging process. The Aging Roadmap stood as a testament to our commitment to enhancing the lives of older adults and individuals with disabilities by providing them with the tools and assistance needed for a fulfilling and supported journey.

918 Jasper St. Kalamazoo, Mi 49001

During my tenure at Senior Services, I helped older adults and adults with disabilities remain safe and independent in their own home and drove impactful initiatives that resonated with our stakeholders while showcasing the organization's values and objectives.In my role as Marketing and Communications Manager, I collaborated closely with senior leadership to ensure consistent messaging, embodying the essence of the organization's mission and vision. A pivotal aspect of my role involved crafting and executing strategic internal/external communication plans, tailored with diverse timelines, budgets, and funding sources, to bolster our positioning within the health and human services sector. I conducted extensive outreach, nurturing impactful relationships with targeted audiences, such as vendors, media outlets, public officials, and key influencers. Contributing to our financial sustainability, I played a key role in identifying potential donors and oversight of successful fundraising and networking events, such as golf outings, spring luncheons, and professional site tours, ultimately securing financial contributions. Managing marketing initiatives across 21 departments, I oversaw diverse aspects, including printed materials, publications, promotional items, newsletters, media agreements, sponsorships, and digital platforms. Notably, spearheading the redevelopment of our agency's website led to a remarkable surge in organic traffic by 65% and a substantial 145% increase in social media engagement.

Kalamazoo, Michigan Area

In my role as Nursing Facility Transition (NFT) and Community Outreach Specialist, I facilitated the empowerment of individuals, enabling them to embrace independent living with renewed confidence and strength. Acquiring a comprehensive understanding of nursing facility regulations, independent living principles, Community Mental Health, Level of Care Determination, medical terminology, and Medicare/Medicaid guidelines, I provided person-centered education and unbiased resources to nearly 75 individuals per month. This effort resulted in directing a significant 56% of qualified participants towards the MI-Choice Waiver capacity, demonstrating our commitment to fostering independence. Independently managing NFT initiatives across 26 facilities in Southwest Michigan, I cultivated open communication channels, assessed financial and functional eligibility, and formulated solutions, effectively doubling the number of eligible NFT referrals within a year. My dedication to empowering individuals towards independent living has been driven by a commitment to making a tangible and measurable impact on their lives, ensuring they have the tools and resources necessary to thrive in their chosen environments.

State Of Michigan

Promoted professional growth through on-site training, technical assistance, and the distribution of aging and disability resources to Nursing Facility Transition (NFT) staff throughout the State of Michigan.- Worked side-by-side with Regional and State level administration on NFT program development and operations.- Counseled an average of seven employees per month and helped identify opportunities unique to individuals to help build capacity for effective transition services.- Implemented and managed programs’ social media outlets for service enhancement and improved collaboration.- Generated and distributed quarterly NFT Newsletter to over 400 employees. - Co-ran monthly staff meetings for 15 Centers of Independent Living (CIL) agencies; arranged guest speakers, prepared pertinent documents and resources, and facilitated the presentations.

Southwest Michigan

- Presented long-term care options and resources to older adults and persons with disabilities to reinforce their capabilities to make informed choices.- Supervised a well-functioning team comprised of nine Options Counselors throughout seven counties; provided input regarding program operations, quality assurance, and curriculum development.- Collaborated with 26 nursing facilities and multiple service providers to ensure participants’ needs were addressed and unbiased information was disseminated appropriately.- Organized and presented numerous in-services and pieces of training related to Michigan Level of Care Determination, medical terminology, Service Point, conflict resolution, and Medicaid/Medicare.- Maintained a caseload of 40 to 50 participants per quarter and fulfilled an average of 17 Michigan Level of Care Determination assessment requests per month.

Kalamazoo, Michigan Area

- Developed and managed a comprehensive hospice volunteer program; supported over two hundred individuals per year facing end-of-life matters.- Executed volunteer services’ exposure, recruitment, and retention strategies; supervised and supported over sixty volunteers with nearly 3,000 volunteer hours annually.- Functioned as sole coordinator throughout a five-county territory and promoted to Regional Trainer within the first year; trained staff in Ohio, Indiana, and Pennsylvania. - Established and maintained key affiliations with more than fifty licensed physicians, twenty-five nursing facilities, six major hospitals, and numerous service providers.- Designed and distributed program communication and marketing materials; including brochures, training resources, media press releases, and formal community presentations.- Implemented professional in-services and workshops to diverse groups of five to sixty individuals, related to grief support, enhancing end-of-life, effective communication, volunteerism in hospice, and cultural competence.