-Conducts an employment assessment with each client including needs and risk assessment, an implementation plan, and follow-up as it relates to employment goals-Aid clients in the development of appropriate work habits, behaviors, and attitudes suitable for the workplace -Assist with pre-employment and job maintenance issues such as interview preparation and conflict resolution in the workplace -Determine and assess clients who require job coaching and or continuous support -Provides documentation and maintains confidential data, in accordance with St. Leonard's policies and procedures-Help clients access other services they may want or need, including those of community partners- Create and maintained client files and caseload tracking- Accurately input and update client information into Ministry Database- Maintain electronic filing system for client resumes- Recorded and compiled reports regarding client activity data- Completed and submitted IT trouble reports for resource equipment- Prepare monthly narrative and statistical reports- Follow program policies and procedures to ensure compliance with regulations and funding guidelines- Comply with the duties and responsibilities of a worker as outlined in the Agency Health and Safety policy and the Occupational Health and Safety Act- Complete and submitted monthly expense reports- Participate in staff meetings to communicate information and resolve problems- Maintain community relationships by sharing information and resolving problems with groups such as referral resources, community agencies and local government offices- Respond to telephone inquiries, e-mails, took messages and greets visitors- Represent Agency and markets programs to the community- Assist clients with self-directed assessment resource tools- Communicated with employers via phone, e-mail and in person to obtain job postings for on-site and internet jobs

- Provided students/graduates one-on-one mentorship and counseling services that engaged and assisted them in achieving their career goals- Developed and facilitated interactive training sessions/workshops that match students needs- Planned, managed and hosted industry or school-specific job fairs. This included the research and proactive outreach to potential employers; as well as marketing planned events to students and faculty - Participated in the recruitment and selection of new employees by conducting interviews, reference checks, and update of materials used in ongoing training- Collected labour market information for Niagara College’s annual program review/reports- Performed administrative and office support activities for multiple supervisors. Duties include; fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing- Participated in a variety of Internet research functions and organized multiple projects using word processing, spreadsheets and presentation software for senior management

- Worked to assist students from all programs, academic levels, age groups, and cultural backgrounds to prepare for job search. This includes: first level review of resumes and cover letters; front line interaction with students seeking employment and/or information about job search strategies and resources.- Participated in activities to market services and events to NC students. Such activities may include: staffing information booths and career fairs; delivering classroom presentations; research activities; social media releases; and other special projects.- Provided support to students using computer resources and assisting them with: registration for access to online jobs; online resume/cover letter submission; use of Optimal Resume; and general interest use for job search/employment purposes.

- Organized training and development for up to 1400 seasonal employees- Accurately administered the tracking and recording of training results- Sat in on Joint Health and Safety Committee monthly meetings- Assisted Human Resources staff with all other aspects of HR responsibilities