Sarah C. Email and Phone Number

• Payroll processing and time card management; PTO tracking and approvals, expense reporting• Benefits administration: health insurance, HSA accounts• New employee onboarding: account creation, onboarding documentation, etc• Handbook management, policy creation and maintenance• Hiring management: job postings/descriptions, candidate review, screenings, offer letter creation, etc• HR documentation management: legal documentation and agreements, unemployment requests, benefits continuance, etc• Contractor management• Quickbooks and Banking: AP, AR, check deposits, collections, light bookkeeping, invoicing, etc• Office purchasing • Vendor PO creation, tracking orders and deliveries• COIs and vendor insurance tracking• Sales documentation review and approvals

• Project management: task management, contract management, deliverable tracking, opportunity management, scheduling, client invoicing• Document template management and creation: proposals, reports, etc• Document creation, review, QC and delivery

-Human Resources• Payroll processing and time card management; PTO tracking and approvals• Benefits administration: 401k, health insurance• Created an employee document compliance system for record keeping• Created an employee onboarding system: NDAs, non-compete agreements, training plan, etc• Created an employee yearly review, compensation and bonus structure• Created, maintained and enforced an employee handbook• Kept up to date on labor laws for both state and federal• Employee terminations: legal documentation and agreements, unemployment requests, benefits continuance, etc• Hiring management: job postings/descriptions, candidate review, interviews, offer letter creation, etc• Contractor management-Finance• Company and departmental budgeting; tracking spending, revenue, forecasting• Company legal compliance: NJ State annual report filings, NJ State business registration, EIN creation• Commercial insurance: policy set up, COI requests, yearly audits• Quickbooks and Banking: AP, AR, check deposits, etc• Work with company accountants on yearly and quarterly taxes-Operations• Business operations and workflow management: refine and improve processes• Office purchasing, work with vendors• Change management• Company strategy and goal creation, tracking and implementation• Office staff management; employee training management• Contract management system creation and use• Creation, maintenance and use of project management systems• Document template management and creation: proposals, reports, etc; review and QC'ing-IT• Equipment tracking database creation, maintenance, purchasing and troubleshooting• Network administration, phone system administration• Software administration and account maintenance; new employee account setup/creation-Special Projects• Plan annual Christmas Party• Marketing/Graphic Design as needed: ads for donations, updating marketing materials, updating and ordering business cards, website management, etc

• Coordinate with clients and elevator companies to mutually schedule inspections and other testing• Build Airtable-based database to track inspections and their regulatory filings for over 1300 NYC devices annually• Keep updated on NYC-DOB mandated elevator Code changes• Maintain a document database of records for completed filings• Create filing paperwork using ELV3s, EBI1s batch sheets, AOCs and others• Manage violation clearing projects: pulling PVT copies, ECB copies, penalty sheets, handle filing Rejections, pay fines and other penalties• Obtain a NYC-DOB Filing Representative I license• Manage the license paperwork for field team• Manage calendars and schedule for field team appointments

• Developed positive relationships with shift team by understanding and addressing individual motivation, needs and concerns• Executed store operations during scheduled shifts. Organized opening and closing duties as assigned• Kept up with baristas during the shift to ensure the delivery of legendary customer service for all customers• Followed operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift

• Directly managed all operations of the Catering business to promote a hassle-free experience for the customer• Provided above average customer service to local businesses, schools, and community organizations• Built sales by gaining trust and forging meaningful relationships with clients• Clerical and administrative duties included the preparation and filing of invoices, database up-keep, and performing follow-up calls to ensure client satisfaction and retention• Provided support to management as needed• Trained new employees in the bakery-cafe by providing a fun learning environment while teaching in the proper procedures• Observed, critiqued and helped to develop new associates to their full potential• Prepared written observation documents and suggested areas of improvement for each employee trained

• Performed office tasks such as scanning, making copies organizing and emailing, faxes, updating team information, as well as tasks specific to the Emissions Department, such as downloading and interpreting information from engine data loggers• Kept and maintained organized files for hundreds of trucks in many fleets across the state• Worked closely with customers in a professional and efficient manner to ascertain information needed for the NJDEP Emissions Retrofit Program• Maintained the customer's information in the State's online database for submittal to the NJDEP and worked closely with state officials when necessary to complete proposals

• Designed packaging for products in mass production based on existing concepts, constructed mock-ups for buyers, re-branded existing products under new labels, designed end caps and product displays• Set up production files for printers

• Concepted and designed products for mass production, constructed mock-ups for buyers• Designed company sell sheets, concept sheets and storyboards• Set up production files for printers• Worked closely with China to ensure proper production, as well as approve various samples

• Designed projects according to customer specs and saw them through to completion by producing them in-house using the following: Xerox Docucolor 6060 in-house digital press with attached binding module, as well as a folder, booklet maker, guillotine cutter, and handheld binder• Created brochures, pamphlets, large booklets, posters, signs, invitations, badges, event programs, sponsorship books, logos, powerpoint slides, forms, and other projects • A typical project included: meeting with clients, determining the most appropriate format and materials for final product, creating proofs and comps, and running the final print job within a five day turn-around• Received several employee awards as well as certificates of appreciation from various departments