As part of the Systems Development team, I am an Application Lead for Facilities Connect AWS integrations that develops and maintains data transfer integrations in AWS both from and to the Facilities Connect (IBM Tririga) application. I collaborate with my developer and analyst counterparts in Facilities to participate in and advise on planned or unplanned efforts in service to maintaining that application. I perform support for the other full-stack applications developed in house by NUIT and managed by this team, such as the Graduate Student Tracking System - and it's in development replacement, Graduate Student Progress - and engage in continuing support for CATracks and OurNorthwestern as requested.I train, mentor and manage staff in support of the above efforts.In late 2022, the Enterprise Applications team split as part of the Enterprise Applications and Cloud Development (EACD) reorg, and I was moved with half of that team to the Systems Development team. On July 1, 2023, I was promoted from Developer to Senior Developer.Ongoing projects in which I am engaged include:- Development of the new generation of the Graduate Student Tracking application, eventually slated to replace the legacy version of this application in production.Completed projects include:- AWS Annual Run Project planning, development, and consultation on Terraform upgrades, migration of Jenkins jobs to GitHub Actions, and other enhancements/optimizations for the Facilities Connect AWS Integrations.Tools: Apigee, Bash, Git, GitHub, Jenkins, JIRA, PHPStorm, Postman, Terraform, VSCodeLanguages/Frameworks: PHP, Laravel, NodeJS, SQL

As a member of the Enterprise Applications team, I engaged in database maintenance, cloud development and enhancements for CATracks, the system of record for Northwestern alumni information, and the Our Northwestern (ON) alumni engagement tool. Support included debugging of complex PL/SQL database procedures, reviewing Jenkins and Autosys job processor log outputs to resolve performance issues, and working with Enterprise Systems (ESAF) functional analysts to clarify requirements for code changes and UAT testing. I performed upgrades to the ON User Manager to Laravel v8.*, PHP 8.1, and Auth0 SDK v8.* to keep this cloud application up to date.I also created knowledge share visual aids and other documentation for data integration processes for both systems to support team operations and facilitate best practices. In June of 2021, I transitioned from a role as a Developer Associate to Developer on this same team.Completed projects in this role include:- Lead developer, Student Enterprise Systems View Expansion Project.- Lead developer on Profile Sync Bugs and Enhancements Project. Wrote optimizations using C# and PL/SQL procedures to resolve long-standing issues that caused out of sync data and recurring failures in production.- Development site migration from NGINX to GitHub as part of technical debt project effort to migrate services, ETLs, deployment pipelines and source code repository from now-decommissioned legacy server.- Wrote Java in Spring Boot framework with Hibernate ORM that replaced PL/SQL database procedures as part of Alumni Affiliations Project, moving on-prem services to the co AWS using Jenkins.- Lead OnBase developer for 4 COVID testing and vaccination consent workflows, utilized by faculty, staff and students across the university.Tools: Autosys, Bash, Git, Github, Eclipse, Jenkins, JIRA, OnBase, Oracle SQL Developer, Postman, PL/SQL Developer, VSCode, SubversionLanguages: C#, Java, JavaScript, PL/SQL, SQL, Terraform

Managed projects, ECM database and workflows, and intranet administration at NU fundraising department.- Administered configuration of ARD's OnBase implementation and department Sharepoint intranet site; participated in discovery and documentation of user requirements for enhancements across both platforms.- Debugged software performance and user issues, and deployed software configuration in response.- Built and managed OnBase lifecycles; engaged in iterative feedback and process improvement cycles with internal clients.- Coordinated software implementations, documented process and application configuration; coordinated system testing and communication plans for upgrades.- Liaison to on-site Technology and Infrastructure team and university-wide OnBase Functional Administrator’s group.Tools: OnBase, Adobe PhotoShop, SharePoint, Visio

Coordinated staffing initiatives for project and program development at Evanston-campus fundraising department.- Developed new employee onboarding and ARD Buddy programs; served as primary contact for related inquiries, conducted orientations, worked with Central Human Resources, hiring managers, and teams to produce onboarding materials.- Managed two Talent Acquisition staff, directed in support to recruitment and onboarding initiatives.- Managed staff information tracking and reporting for different stages of the employee lifecycle, from recruitment through offboarding; updated metrics and tailored dashboards based on needs of Director of Talent Management.- Maintained We Will Careers website, current staff data in OnBase, ARD Knowledge Share staff directory and resources; coordinated Information Session presentations and communications to Talent Community, managed administrative staff.- Projects included recruitment and onboarding workflow development in OnBase, staff survey review.

Coordinated administrative procedures for staffing operations, support, and development at Evanston-campus fundraising department.• Primary technical support for Talent Acquisition and Resources recruitment initiatives such as prospective hire communications and on-site visits, open position tracking and We Will Careers Site updates.• Compiled employee data for reporting on 350+ central and professional school staff; maintained high-traffic internal staff directory and related lists.• Managed onboarding program for ARD central staff; conducted new hire orientation sessions, produced new appointment resources for internal staff, coordinated ARD Buddy Program and provided manager consultations at request.• Projects included process development for team operations and OnBase data workflow management for employee lifecycles including recruitment, onboarding, and performance management.

Coordinated office, marketing and strategic planning for Evanston mental health nonprofit.• Arranged ads and newsletters for workshops and programs; contact for trainings and intensives.• Set up e-marketing platform for engaging customers and increasing reach; responsible for integrating social media with marketing and tracking impact. • Upgraded Quickbooks and expanded usage for payroll and invoice processing, budgets and financial planning.• Part-time virtual assistant and tech support; balances record-keeping in electronic and paper-based formats.

Managed office, vendors, and development projects for downtown Chicago-based mental health nonprofit. Served as primary contact for programs, scheduling, tech support, social media and onsite building needs.• Updated all website content storage, data, and management; transitioned FTP file management to user-friendly WordPress.org.• Coordinated direct mail and electronic marketing; transferred Outlook-based newsletter to e-marketing program, created Facebook page and kept up to date.• Created process for generating and editing electronic media for distribution; utilized cross-platform compatible version of Publisher for easier collaboration on ads, brochures and programs.• Other projects included contract execution, billing and administrative support, Los Angeles Mayor's Office for Gang Reduction and Youth Development, Advocate Illinois Masonic Medical Center co-partnered Fellowship Program, University of Chicago Kovler Diabetes Center.Tools: MS Office Suite, including Publisher, Access, Wordpress.orgLanguages: HTML/CSS

Staffed first iteration of Volunteer Coordinator position; developed volunteer entry, post-involvement and tracking processes for South Chicago-based legal services nonprofit.• Outlined initial guidelines and procedures for VC position.• Determined volunteer compatibility with program needs at Pilsen, Austin, and Downtown locations with review of all incoming resumes and CVs.• Tracked and assembled volunteer data for 7 sites for reporting and grants.• Established new program contacts based on Clinic needs; primary contact for new/inquiring volunteers, externship and program coordinators.

Coordinated client events and projects for Merrill client Bryan Cave LLP, an international law firm.• Point person for client requests, special projects and events.• Primary contact for beverage, catering and plant vendors in Chicago office; provided ongoing cost projections and evaluations of products and services to Executive Director.• Lead inventory component of Firm's first Green Committee; researched and implemented best sustainable practices.• Extra Mile Award: February 2009.

Implemented research-based merchandising strategies for generating sales and new business. • Created 50+ highly visible book displays on a weekly basis; delegated weekly merchandising assignments, provided support as needed.• Maintained close communication with management, IPT (inventory) and customer service departments to ensure deadlines were met.• Attracted highest rate of customer donations for Literacy Volunteers of Illinois First Book Drive in 2007; Employee of the Month: September 2007 and February 2008.

Community project organizer, Northwestern University Settlement House; Peace Games teacher at Lowell Elementary.• Adapted social-emotional learning curriculums to engage 200+ students in violence prevention dialogue.• Directed afterschool lessons with the Museum of Science and Industry; tutored 14 bilingual students.• Developed community service projects with Howard Brown Health Center, City Year, and other groups.

Staffed various customer service, inventory and client management positions at Books-A-Million in Roanoke, VA, and during collegiate study at William and Mary in Williamsburg, VA.