Managed language services accounts, ensuring resource allocation and budget compliance. Led diverse hiring efforts, implemented performance management strategies, and supervised interpreters to maintain service quality. Collaborated on grant applications and oversaw program metrics and budget management.

Provided comprehensive case management, assessing participant needs, addressing employment barriers, and coordinating care through service planning and resource referrals. Managed caseloads and tracked client progress using organizational tools like Excel and Teams. Evaluated and recommended employment, housing, and essential services to ensure holistic support for participants.

Conducted patient interviews to gather COVID-19 case data, provided isolation instructions, and referred individuals to testing and essential services. Utilized Epic for registrations, collected contact tracing information, and offered support to mitigate disease transmission.

Is in charge of providing direct supervision to employees in the emergency department to ensure everything is run correctly. My duties include covering for employee absences, correcting registration errors and resolving problems that occur during the shift.

A patient access specialist is generally the first person a patient sees as they enter a doctor's office or hospital department. Patient access specialists are charged with welcoming new patients, registering incoming patients and walking them through all of the various forms they must sign.