Sarah Cevallos Email and Phone Number
I am passionate about transforming healthcare delivery to improve patient outcomes and drive financial performance. With over a decade of experience in value-based care, revenue cycle management, and strategic leadership. My career is marked by a commitment to value-based care. I have successfully negotiated multiple value-based care agreements, increasing net revenues and achieved challenging growth targets. I thrive on creating strategies that align clinical outcomes with financial incentives, ensuring that both patients and providers benefit.In my recent role as Chief Revenue Cycle Officer at Florida Cancer Specialists and American Oncology Network, I led initiatives that significantly improved operational efficiency and financial health. I developed an initial revenue forecast and value proposition that secured over $20M in investor funding. By optimizing revenue cycle processes and establishing new revenue streams, I drove a 16% increase in revenue through improved workflows and innovative financial strategies.One of my key strengths is leading teams through complex changes. I have managed large teams with minimal turnover, fostering a collaborative and positive work environment. My leadership style is transparent and inclusive, ensuring high satisfaction and engagement among team members. This approach has resulted in NPS scores of over 88% for internal and external satisfaction.I am also adept at stakeholder engagement, from negotiating payer contracts to presenting value propositions to investors. My ability to communicate complex financial and clinical concepts clearly has been crucial in building strong partnerships and securing favorable terms.Key accomplishments include:➛ Rapidly onboarding payer contracts with an average transition time of 60 days, minimizing revenue disruption.➛ Leading quality initiatives that resulted in a 90% compliance rate to measures within the first year, securing 100% of shared savings earnings.➛ Establishing and scaling a centralized Financial Assistance department, increasing revenue by 100% in the first three months.I am dedicated to continuous improvement and innovation in healthcare. I believe that by leveraging data-driven insights and fostering collaborative environments, we can create sustainable value for patients, providers, and payers.
Navista
View- Website:
- navista.com
- Employees:
- 165
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Vice President, Revenue Cycle And Payer StrategyNavistaSacramento, Ca, Us
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Healthcare ConsultantSelf Employed Jul 2024 - PresentConsulting for healthcare companies focusing on business development, go-to-market strategies, value based contract design, and operational streamlining. Working on market access and pricing models that are value-based forward. My goal is to ensure high client engagement and exceeded customer expectations through tactical recommendations while safeguarding operational efficiencies, developing sales strategies, and designing contracts to support executive and commercial team objectives.
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Head Of Payer StrategyAllara Jan 2024 - Jul 2024New York, New York, UsExecuted the acquisition of new health plan payer contracts, managing the entire revenue cycle process from billing to collections and follow-up. Developed and designed a comprehensive value proposition for the company, creating a B2B strategy from scratch. Collaborated with actuarial experts to analyze claims data and build out comprehensive pitch decks. Restructured the revenue cycle management team to improve performance and operational efficiency. Established infrastructure for revenue cycle management, including billing, collections, and accounts receivable processes. Provided internal education and training on health insurance and payer payment methodologies.Accomplishments:➛ Achieved a 35% increase in cash flow within six months by uncovering and correcting multiple revenue cycle operational issues and establishing full cash reconciliation processes.➛ Developed a comprehensive value proposition that significantly enhanced market positioning, effectively communicating the unique benefits Allara Health provided to payers.➛ Designed and implemented employer and payer pitch decks, leveraging claims data to create compelling value propositions that successfully attracted new contracts.➛ Rebuilt the revenue cycle management team, leading to improved operational efficiency and accountability, resulting in better financial performance.➛ Identified and addressed vendor performance gaps, optimizing the payer onboarding and enrollment process to enhance efficiency and reduce administrative overhead. -
Vice President, Practice Financial HealthFlatiron Health Jun 2022 - Feb 2024New York, New York, UsLed the provider delivery team, overseeing revenue cycle services for oncology and urology practices, managing $25 million in top-line revenue. Developed and implemented sales enablement strategy, forecasting and revenue models, quality standards, and value proposition. Provided operational leadership for health care provider and health plan onboarding, ensuring seamless integration and minimal disruption. Consulted on product design to enhance financial performance for practices through point-of-care technology solutions. Conducted top-line analysis to evaluate the viability of the revenue cycle business, leading the strategic decision to sunset the business line. Managed change processes, ensuring customer and staff retention during the business transition. Collaborated with cross-functional teams, including legal, finance, business development, and account management to develop and execute strategic plans.Accomplishments:➛ Designed playbooks and improved workflows, resulting in a 16% increase in revenue.➛ Maintained 100% customer retention and 100% staff retention during the sunsetting of the revenue cycle management business line.➛ Conducted thorough business analysis, identifying strategic and operational misalignments, and successfully led the sunset of the revenue cycle management business line.➛ Provided subject matter expertise in value-based care contract management and operations, contributing to product development and supporting overall revenue growth.➛ Led the development and execution of a new business line focused on payer sales and value-based care, until funding was reallocated by the parent company. -
Independent ConsultantSelf-Employed Aug 2021 - Jul 2022Provided leadership and sales support for healthcare companies, focusing on business development, go-to-market strategies, and operational streamlining. Advised on market access and pricing models that are value-based forward. Ensured high client engagement and exceeded customer expectations through tactical recommendations. Safeguarded operational efficiencies, developed sales strategies, and designed contracts to support executive and commercial team objectives. Consulted on sales strategies and value-based care initiatives for practices, pharmaceutical companies, and an AMR company.Accomplishments:➛ Improved sales design and value propositions, leading to successful pilot projects and increased oncology sales exposure.➛ Identified high-dollar opportunities through operational efficiency recommendations and contracting redesign, enhancing revenue streams.➛ Designed initial value-based contracts to ensure appropriate patient utilization and adoption, enhancing the effectiveness of pharmaceutical sales strategies.➛ Trained pharmaceutical sales teams on value-based care initiatives, equipping them with knowledge to address practice concerns and improve drug adoption rates.➛ Developed comprehensive sales strategies for an AMR company, resulting in successful sales outcomes and increased market penetration.
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Founding Team Member, Chief Commercial Officer (Cco)Thyme Care Sep 2020 - Dec 2021Nashville, Tn, UsDeveloped the initial sales and operational infrastructure for the startup, including payroll setup and initial payer contracts. Established contracting models and negotiated customer agreements. Created and implemented marketing strategies and pitch designs for payers, consumers, and investors. Managed business setup and strategic positioning from initial stages to market launch.Accomplishments:➛ Secured the first payer agreement and designed the comprehensive payment model, establishing the foundation for the company's revenue stream.➛ Created and executed the go-to-market strategy, achieving successful initial market entry and operational launch.➛ Developed and refined pitch materials, enhancing the company’s value proposition and securing initial contracts and investor interest.➛ Successfully balanced multiple roles in a fast-paced startup environment, contributing to both operational and strategic business development. -
Founding Team Member, Chief Revenue Cycle Officer (Concurrently Held Role)American Oncology Network, Llc Oct 2017 - Aug 2020Fort Myers, Florida, UsResponsible for the formation and oversight of all revenue cycle and managed care contracting activities including, closing all payer contracting and payment reimbursement rates, ensuring rapid credentialing, accurate patient registration, timely billing and collections, cash applications, value-based care, financial assistance, and refunds. Led and secured favorable reimbursement rates for health plan providers, established diverse revenue streams, heavily contributed to strategic planning through contract design with various strategic partnerships to support organizational growth. Founding Executive Member, reporting directly to Chief Executive Officer and Board of Managers. Accomplishments: ➛ Rapid onboarding through sales and transition team collaboration of payer contracting (avg 60 days), resulting in minimal disruption in revenue ➛ Led the negotiations and sale of a payer agreements across multiple states, resulting in sustained and increased compensation for oncologists across the nation ➛ Ensured positive customer relationships and educated on company’s value proposition to national government leaders, resulting in the acceptance of new oncologists into the largest value-based care program (Oncology Care Model) in the nation to bring in increased revenue per physician➛ Led and scaled large teams (FTE 100+) with low turnover rates ➛ Worked in close collaboration with marketing, responsible for the development of several marketing campaign ideas and established a strong value proposition resulting in rapid company growth ➛ Generated internal quality-based incentives to promote alliance with new payment models which resulted in a 90% compliance rate to measures within the first year, securing 100% of shared savings earnings -
Chief Revenue Cycle Officer (Strategic) (Concurrently Held Role With Aon Position Listed Above)Florida Cancer Specialists & Research Institute Feb 2008 - Aug 2020Fort Myers, Florida, UsResponsible for scaling and strategic design of revenue cycle and payer contracting, including payer negotiations, registration, billing, collections, cash apps, value-based care, financial assistance, and refunds. Secured favorable reimbursement rates for providers and diverse revenue streams, direct to employer agreements, and new contract design with various strategic partnerships. Worked in close collaboration with all practice departments including to ensure system awareness and collaboration to gain efficiencies in operations to generate strong financial results. Reported directly to CEO and Executive Board. Accomplishments: ➛ Rapid onboarding and favorable rates with commercial payers to ensure minimal disruption of revenue for new oncology providers (average hold days >30 for over 90% of claims) ➛ Led payer discussions to transition new oncologists to strong payer agreements, resulting in an increase in earnings per RVU➛ Leadership to VPs, Directors, and other team members across the organization, fostering positive work environment and growth by listening, collaborating, and providing ongoing transparency, resulting overall satisfaction of 88% (NPS) ➛ Initiated and developed strategic plans for the organization’s adoption of value-based care, resulting in five new agreements focused on value-based care (all without reducing fee for service rates) and increasing net revenues of an average of $130k per FTE physician ➛ Directed all quality oversight activates, resulting in inaugural “Distinction Award” with the largest payer, Medicare bonuses, and 100% scoring on value-based agreements ➛ Ensured strong technology presence and adoption within the practice, implementing several large-scale technologies to keep up with ongoing growth such as enhanced reporting and communication tools➛ Generated and grew new revenue streams, led the development of a centralized Financial Assistance department, increasing revenue by 100% in the first three months -
Procurement SpecialistWci Communities Nov 2005 - Nov 2007Us -
Procurement ManagerCollier County Government Jan 2002 - Nov 2005Naples, Florida, Us
Sarah Cevallos Education Details
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Western Governors UniversityHealthcare Administration -
Nova Southeastern UniversityProfessional Management
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Harvard T.H. Chan School Of Public HealthImproving Outcomes
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Hodges UniversityBusiness
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Mit Professional EducationMit Bootcamps: Sud Ventures
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Western Governors UniversityHealth/Health Care Administration/Management
Frequently Asked Questions about Sarah Cevallos
What company does Sarah Cevallos work for?
Sarah Cevallos works for Navista
What is Sarah Cevallos's role at the current company?
Sarah Cevallos's current role is Vice President, Revenue Cycle and Payer Strategy.
What schools did Sarah Cevallos attend?
Sarah Cevallos attended Western Governors University, Nova Southeastern University, Harvard T.h. Chan School Of Public Health, Hodges University, Mit Professional Education, Western Governors University.
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