Implementation and operations specialist for all things marketing and communication for a full-service Association Management Company (AMC) for professional associations and nonprofit organizations

Value based consulting helping companies and organizations transform and grow by providing assistance with Strategic Planning, Diversity, Equity, and Inclusion, Community Engagement, Culture Change, Change Management, Organizational Development and Nonprofit Sustainability.

• Conduct Discovery Sessions and Client Needs Assessments to identify project goals and scope of services.• Develop marketing strategies and project roadmaps.• Curate a team of creatives, technical service providers and other third party vendors to execute various projects on behalf of clients for brand identity, website design, content development and advertising.• Own project management to ensure all parties are working cohesively together to meet the project timeline and produce deliverables. • Manage social media presence on behalf of clients producing content that fit the brand identity and strategy to build awareness to generate revenue.• Provide excellent customer service to clients as the Account Executive.

• Served as Marketing and Sales Mentor for the Greater Richmond Chamber of Commerce

• Deliver exceptional client service in support of Glenn Certain Design’s premier event design services and upscale retail offerings. • Assist principals in daily operations management (ordering, inventory, and vendor relations).• Own and spearhead website redesign planning. Work closely with the web design agency to communicate goals, ensure quality control, and maintain web content vision.

• Manage client interactions for a full service marketing agency. • Direct social media management efforts for client accounts. Oversee client’s social networking site presence for Facebook, Twitter, Pinterest, etc. Generate effective content, build online events, identify opportunities to grow social media audiences.• Execute project management efforts including project planning, meeting preparation, materials management, scheduling, and general project coordination.• Drive sales process improvement and generate new leads to grow business.• Develop marketing and promotion plans for client accounts. • Managed successful Open House events for key accounts requiring extreme attention to detail. • Partner with the creative design team on message, promotions, music and video productions.

* Determined data structure and placement for constituent and gift related information.* Proposed enterprise-wide CRM project and subsequently administered Blackbaud Raiser's Edge CRM System.* Led the independent Foundation website project utilizing Blackbaud NetCommunity. Implemented NetSolutions (online credit card processing and email communication).* Identified and researched prospects through effective data analysis and development research.* Functioned as Prospect Manager for the Major Gift Team and Special Gift Committee of the Board.