Sarah Chrisant Email & Phone Number

Chapel Hill, Nc, Us

Provided hands on support in the implementation and administration of Quality Systems and ensured compliance with Good Clinical Practices (GCP), electronic records/signatures and the Quality Management System. Conducted Sponsor audit preparation, management, and follow up.

Durham, Nc

Quality System Admin for Social & Scientific Systems’ Learning Management System (LMS), ComplianceWire. Assist Quality Management Office with vendor and client audits as well as the development and maintenance of companywide SOPs. Accomplishments include the following: Overhauling and maintaining ComplianceWire Assisting in the development and maintenance of training materials Deploying training courses and recording live training events Working with project directors and managers to develop and maintain LMS curricula and user groups Creating quizzes to asses training comprehension Communicating with vendor and internal departments to ensure training needs are being met Overseeing the training email inbox to troubleshoot any issues employees may be having Working with supervisors to achieve 100% training compliance Facilitating process owner, stakeholder and signatory reviews of draft policies, SOPs and supporting documents Acting member of the Audit Readiness Team Assisting the Director of the Quality Management Office during client audits and capabilities assessments through the provision of staff member CVs, training records, and position descriptions Helping to track CAPAs to closure in response to audit findings

Raleigh-Durham, North Carolina Area

Managed the distribution, documentation and follow up for all compliance training and signature audits. Communicated with sales force to ensure accurate completion of daily sale calls and to field compliance related questions. Accomplishments included the following: Managed the distribution and documentation of all compliance training activities provided to home office and field-based employees Managed the process for signature audits on a monthly, semi-annual, and as needed basis for a 500+ sales force Validated healthcare professionals as requested by the Sales Force, IT, Marketing, and Targeting departments by making updates in SalesForce.com Ran weekly reports pertaining to sales representative's daily activities, conducted follow up on outstanding or inconsistent items Identified policy violations by auditing expense reports and reviewing escalations provided by Finance  Initiated field-based employee closeouts, completed paperwork for third-party vendor, and contacted representative to engage in closeout process Reviewed and processed daily sample orders produced by the Telesales department Assisted Compliance Manager with State and Sunshine Act reporting including; matched healthcare providers in the Porzio MedPro database, filtered data based on individual state reporting requirements, and performed quality checks on reportable data Reviewed and provided feedback on current policies, reference guides, and training initiatives

Hampstead, Nc

Maintained site’s website and promotional campaigns while assisting in the day-to-day activities of the Home Specialists. Accomplishments included the following: Maintained and updated company website with new promotions and developments of new homes Created flyers and email blasts to market our products to potential customers Promoted customer relations including; initial greeting, follow-up and ensuring satisfaction during the home buying process Provided administrative support for Manager and Home Specialists including: appointment scheduling, answering the phones, invoice tracking, filing, meeting minutes, and status updates of homes under contract

Beverly, Ma

Assisted claimants applying for Social Security Disability. Accomplishments included the following: Took new referral information, set up new claimants in the database assuring accuracy and consistency Responsible for sending authorization forms and filing initial claims through the Social Security Administration Filed appeals through the Social Security Administration website Requested, tracked, and entered medical records into the internal system Completed Social Security forms with claimants via telephone Scheduled hearings with the Office of Disability Adjudication and Review Handled direct communication with claimants and long-term disability carriers

Hamilton, Ma

-Provided quality food and beverage service to members and guests at onsite restaurant and functions in a high-volume and fast-paced environment

Beverly, Ma

-Organized and scheduled health and safety courses-Developed and sent invoices-Ordered supplies for courses and office-Created and distributed press releases-Enrolled students and printed certificates-Developed a Health and Safety Guide-Assisted in the health and safety merger with the Red Cross of Massachusetts BayThis was temporary position after a semester as an intern

Beverly, Ma

-Hosted and supervised private meetings, retreats, and social events -Provided administrative support for Director and Event Managers including appointment scheduling, answering the phones, making vendor packets and drafting and sending client correspondence -Supervised and tended to camps and organizations that resided on Endicott College’s campus