Sarah Connelly Email and Phone Number
Multi-award-winning retail leader with 17+ years in client facing and leadership roles in the luxury goods sector, including 10+ years spearheading my own business, I am obsessed with retail excellence and inspired by authentic personalised service.Treading an unconventional career path from Project Manager, to boutique owner, to Lingerie & Swimwear Stylist, to Business Strategy Consultant; I’ve honed my visionary thinking and strategic approach into an efficient power-house method for getting any concept off the ground.Proudest moments include:💫 Guiding solo-preners to implement & manage budgets ensuring businesses sustained operational costs and provided personal income through pandemic lock-downs; and initiating peer support and skill sharing that saw brand engagement grow; online coaching and courses launched; and wait-lists for service appointments filled.💫 Successfully transforming my traditional brick & mortar business to exclusive by-appointment access; skilfully implementing fee-based services accounting for over a fifth of revenue.💫 Proudly winning ‘Niche Retailer’ at Drapers Independents Awards, 2017.Known for creating extraordinary experiences and effortlessly turning my client’s vision into reality I'm…🚀 actively seeking a permanent or FTC role in the experiential retail direction realm where I can leverage my strengths to drive the strategic vision, refine the retail proposition, and deliver extraordinary customer experiences in the luxury fashion/lifestyle sector. Please connect via DM.And…🪩 continuing my multi-passionate mission to empower cool women with brilliant ambition to be, do, and have exactly what they want. In business, in life, AND in lingerie. Please go to www.sarahconnelly.co.ukWonderful clients have said: “I can attest to Sarah being an absolute ninja when it comes to pivoting, agility and re-focusing in the face of dynamic market conditions. If anyone can support your small business it’s Sarah Connelly” “Quite simply there’s no-one doing what Sarah does. Her extensive experience of luxury retail and sincere appreciation of her clients’ mindset, is evidenced by the many long-term relationships she’s developed. A very special retail expert.”📸 Beyond helping style-led boutique brands and cool people bring their visions to life I’m a passionate explorer of cities, snooper of street-art, and photo-snapper of weathered walls & minor details. Retail Reinvention | Business Strategy | Clienteling | Customer Experience | Luxury Retail | Personal Styling | Globally Mobile
Sarah Connelly
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FounderSarah Connelly Nov 2019 - PresentEdinburgh, United Kingdom2023: Pivoted from full-time entrepreneur to focus on landing a permanent role, while fulfilling my personal multi-passionate projects on a part-time basis: empowering cool women with brilliant ambition to be, do, and have exactly what they want. In business, in life, AND in lingerie.▶ Business Strategy Consulting - Bespoke business strategy consulting for small format brick & mortar fashion & lifestyle boutiques. Challenging solo-preneurs to clarify business objectives, and translating strategies into a clear roadmap of activities to deliver on outcomes. ▶ Lingerie Fitting & Styling – Delivering signature fitting & styling, and personal shopping services to clients around the globe, including: hosting virtual consultation and pre-fitting appointments, sourcing individual lingerie collections to match the client brief, and communicating consistently with clients & prospects via email, website and social media.***2019-2021: Managed multiple critical paths, and proactively approached complex decisions, to stay on course in delivering a seamless customer experience in a luxury retail setting while staying true to vision & values, and underpinning business strength.▶ An evolution of Odyssey Boutique, repositioning to a self-branded personal shopping & styling business model allowed me to expand brand partnership opportunities, fulfil a more flexible service offering and second key skills to collaborative partners including Simone Perele (France) and Adina Reay (UK). Increasing average sale value by 14%.▶ Creatively approached product & service marketing to improve customer engagement and successfully sell-thru special edition collections, and sell-out events. Influencing 42% over-target sales revenues during a week-long branded partnership pop-up in March 2020.▶ Developed virtual fitting & shopping services to safely satisfy customer demand and maintain business continuity throughout the ever-changing demands the Covid-19 Pandemic presented.
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Small Business Coaching & Mentoring And Peer SupportInformal 2015 - PresentGlobalGuiding solo-preners to implement and manage ‘Profit First’ practices ensuring businesses comfortably sustained operational costs and provided consistent personal income throughout multiple pandemic lock-downs; and initiated online meet-ups providing peer-to-peer support and skill sharing that saw social media engagement grow; online coaching and courses launched; and wait-lists for post-lockdown styling appointments full to capacity.
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OwnerOdyssey Boutique Limited Aug 2010 - Nov 2019Edinburgh, United KingdomBrought to life from concept to launch, and maintained operations at my stand-alone brick & mortar boutique in Edinburgh’s West End.▶ Forecast sales targets and developed marketing campaigns to achieve growth objectives; consistently fulfilling financial goals. Increasing turnover by an average 13% year-on-year.▶ Strategic inventory planning and buying to match customer requirements, influence demand among clientele and manage stock flow within budget across the seasons. Successfully selling-through collections at an average 85% -
Seasonal Sales AssistantMolton Brown Nov 2009 - Dec 2009Edinburgh, Scotland, United KingdomBritish fragrance brand Molton Brown is renowned for creating luxury botanical hair & body and home products. As a Seasonal Sales Assistant my core duties included delivering a high-quality customer service, and tailored gift recommendations to shoppers, supporting the team in increasing average sales value, and achieving daily, weekly and monthly targets. -
Senior Sales AssistantHarvey Nichols Nov 2008 - Oct 2009Edinburgh, Scotland, United KingdomHarvey Nichols is widely recognised as the UK’s premier luxury fashion retailer. Positioned primarily in the Lingerie Department of the Edinburgh store where I delivered a sought-after lingerie fitting service and supported the team in merchandising collections; I regularly surpassed personal sales targets and achieved incentives by working beyond the departments ‘boundaries’ to support customers to select complete looks from the wider Contemporary Fashion, Denim and International Brand selections. -
Boutique Store ManagerBoudiche Oct 2006 - Nov 2008Edinburgh, Scotland, United KingdomAs Edinburgh’s only independent intimate apparel boutique, Boudiche had a solid reputation for delivering an inclusive, body-positive lingerie fitting service. Starting as a Sales Assistant I quickly gained a deep understanding of intimate apparel and bra fitting, and developed a deep passion for the industry enabling the company founders to confidently hand-over day-to-day store management to me. Contributing to buying decisions; encouraging the successful trial and permanent introduction of several new lingerie labels; and creating unique, sell-out customer events increased sales revenues and brand awareness for this small business, empowering the founders to focus on an additional store opening and expanding their digital reach in the early .com era.
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Project Management ExperienceVarious Jul 2000 - Oct 2006Translating client briefs for creative and production teams; assessing & scheduling studio workflow; financial planning & budget management; and developing working relationships with clients & external suppliers for acclaimed Edinburgh creative agencies Crombie Anderson, Tayburn, Newton EH6, and Redpath (July 2000 – October 2006) I directed projects for clients including Capability Scotland, City of Edinburgh Council, Edrington Group, First Direct Bank, Forth Ports, Inverclyde Council, University of Stirling, and VisitScotland.
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Project ManagerCrombie Anderson Jan 2005 - Mar 2006Primary responsibilities included: co-ordinating projects, assessing & scheduling studio work-flow, communicating project status with the team involved, and developing working relationships with clients & external suppliers. Clients included Capability Scotland, Pagoda PR/City of Edinburgh Council & Inverclyde Council, University of Stirling and VisitScotland.
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Project Manager / Traffic ExecutiveNewtoneh6 Jan 2003 - Dec 2004Primary responsibilities included: monitoring & communicating project status; organising project admin, including budgets; liaising with external suppliers; and maintaining databases. Clients included Capability Scotland, Edrington Group, Forth Ports, and Intelligent Finance.
Sarah Connelly Education Details
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Diploma
Frequently Asked Questions about Sarah Connelly
What company does Sarah Connelly work for?
Sarah Connelly works for Sarah Connelly
What is Sarah Connelly's role at the current company?
Sarah Connelly's current role is 💫 Powerhouse retail leader shaping strategies and bringing ideas to life for fashion and lifestyle brick & mortar businesses | 💫 Obsessed w retail excellence & personalised service | 💫 Elevating the client experience..
What schools did Sarah Connelly attend?
Sarah Connelly attended Edinburgh Napier University, Edinburgh College Of Art.
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Sarah Connelly
Head Of National Supply Disruption Response Office At Department Of Health And Social CareLondon1health.wa.gov.au -
Sarah Connelly
Lecturer In Criminology • Manager Of The Northumbria Local Appropriate Adult Scheme • Trustee At Naan • Phd Student • SfheaUnited Kingdom -
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