Sarah C.

Sarah C. Email and Phone Number

Chief Operating Officer; Faith Based Nonprofit Leader @ Open Doors US
Sarah C.'s Location
Jackson, Michigan, United States, United States
Sarah C.'s Contact Details

Sarah C. personal email

About Sarah C.

I'm grateful to be serving as the COO charged with standing up a new U.S. based office for an international nonprofit. This 70 year old charitable org delivers aid to victims of persecution in more than 60 countries through 1,200+ international partners. In this role, I've had the chance to build organizational infrastructure from scratch -- coordinating documentation, setting up finance/HR/receipting systems, hiring team members and meeting compliance regulations. Prior to this, I served in related work as the HR Executive at a nonprofit office with 75 U.S. employees. This position offered me the chance to lead in a fast-paced, high-growth period where the organization grew from raising $23m in revenue to $30m+ (with the highest year coming in at $38m). My 20+ year career (15 of which were spent in faith-based orgs; 10 in nonprofits) evolved from directing outreach at the local church to working with Christian publishers to create/market resources for churches. It was a natural next step to serve as Sr. Director of MarComms at an international, faith based org -- which grew into a place on the executive team.Over my career, I have worked hard to meet the changing demands of my work, completing a Masters (MEd.) in Administrative Leadership and a Doctorate (PsyD) in psychology. As my responsibilities expanded, I also earned a Business Development Specialization (Wharton); professional certificates in Operations Management (Cornell), Fundraising & Financial Modeling (Cornell) and Human Resources (Duke); as well as SHRM & aPHR Human Resources credentials.I have come to firmly believe people are an organization’s greatest resource. And when we put them first, cast inspiring vision and build robust systems that serve their needs, they are happy to bring their best ideas, energy and effort to our work. The mantras I say on repeat? "We don't compete with each other, we root for each other's success;" "a win for you is a win for me" and "we will cross the finish line together." With clear vision and strong moral and administrative support, I'm convinced our staff can see their jobs as their best opportunity to do great things for our world.

Sarah C.'s Current Company Details
Open Doors US

Open Doors Us

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Chief Operating Officer; Faith Based Nonprofit Leader
Sarah C. Work Experience Details
  • Open Doors Us
    Chief Operating Officer (Full-Time)
    Open Doors Us Mar 2023 - Present
    Directs operational functions including compliance, strategic planning, office management, human resources, staff/culture development and performance management. Manages cross-functional direct reports, supporting the CFO, CIO, Global Project Manager and Donor Services Manager in leading their teams.Led system implementation for new office startup, including:- implementation of financial processes and oversight of agency relationship;- development of 3 years of revenue/spending projections, including multiple potential scenarios;- installation of Human Resources functions & oversight of agency relationship;- creation of receipting processes & oversight of agency relationship;- development of compensation philosophy/package & oversight of internal and agency operations;- risk assessment & acquisition of all necessary insurances (health, life, disability, liability, travel etc.)- vetting and implementation of retirement plan;- oversight of internal donor services/relations and external call center;- joint/indirect oversight of CRM adoption/configuration- internal oversight, liaison & collection of documentation for third-party auditLead execution on a variety of start up tasks, including but not limited to... - filing of Fictitious Business Statement, org's Registered Agents, state employee registrations and similar legal requirements;- filing of SOS, charity board & franchise registrations;- registering for nonprofit postal rate & QRBM;- completing and submitting initial 990 tax filings;- coordinating charitable solicitation registrations for U.S. states;- implementing initial media code structures for receipting/marketing;- implementing project management, reimbursement and bill pay software;- registering with BBB, Indeed, LinkedIn and all charity watchdog/rating sites;- developing strategies for launch messaging and timelines for initial donor communications;- oversight of and liaison to marketing partner during organization's launch period
  • Open Doors Us
    Chief Human Resources Officer (Full-Time)
    Open Doors Us Nov 2020 - Mar 2023
    The CHRO collaborated with other executives to develop staffing models/systems that supported the organization's long-term strategic goals, as well as the needs of all departments. Alongside colleagues, the CHRO built infrastructure needed to scale the staff (in size, skill and capacity) to meet operational needs. Responsibilities included:- building systems & staff implementation plans that align with business goals/budget- championing a culture that drives high-performance, while fostering passion & belonging- overseeing performance goals & review processes that break down ambitious organizational growth goals into metrics across departments- building data-driven strategies to recruit/onboard high caliber team members that drive modern IT technologies like customer relationship management software & applications focused on sales, customer service, marketing automation, analytics, data engineering & application development- promoting innovation & continuous improvement through mentoring; upskilling opportunities & cross-departmental learning initiatives- anticipating staff/system needs to accommodate growth before they are needed- administering health/welfare programs, 403(b) retirement plan, voluntary benefits, tuition reimbursement & employee assistance program- ensuring organizational compliance with federal, state, & city government regulations, including developing handbooks, policies & procedures; Emergency Plans; Illness Prevention Initiatives, Safety & Environment Management etc.- managing teams, budgets & investments in administrative software that allows employees to access employment, compensation, benefits, retirement & other information- developing job descriptions and classifications, salary structure & salary increases that align with company objectives and industry standardsRequired competency in ADP; Salesforce; Martus; Expensify; Signavio; Bill.Com; Intacct; LucidCharts; JazzHR; and LinkedIn Recruiter.
  • Open Doors Us
    Sr. Director Of Marketing/Comms & Midlevel Development (Full-Time)
    Open Doors Us 2017 - Nov 2020
    The Senior Director of Communications developed high level strategy, congruent messaging across platforms, and customer journeys to support revenue lift and retention. The Sr. Director of Communications served as the strategic lead for Customer Journey, Public Relations and Church/Volunteer staff, including building processes to engage Influencers and volunteers to raise awareness/engagement across the country. This position evolved to supervise the Donor Services team, the Mid-Level Donor program, and to be one of a couple key owners of the Recurring Givers Program. In this role, I also led a cross-functional team that developed an innovative new app for supporters to engage our nonprofit work. Required competency in Wordpress, Basecamp, Salesforce, Google Analytics, Marketing Cloud, and Journey Builder.
  • Open Doors Us
    Marketing/Communications (Contractor)
    Open Doors Us Apr 2017 - Sep 2017
  • Zondervan Publishers
    Author
    Zondervan Publishers 2006 - Present
    Grand Rapids, Mi, Us
    Author of: Beyond the Broken Church (early edition was titled Dear Church) - Zondervan Publishing;Picking Dandelions: A Search for Eden Among Life's Weeds - Zondervan Publishing; The Well Balanced World Changer - Moody Publishing; Portable Faith: Taking Your Church to the Community - Abingdon Press; The Donkey In the Living Room (Childrens book) - B&H Kids/Lifeway Publishing; May God Bless You & Keep You (Childrens book) - Beaming Books; and This is the Church (Childrens book) - Beaming BooksSarah and her books have been featured in publications such as Publishers Weekly, Christianity Today, Religion News, USA Today, Dallas Morning News, Leadership Network, Relevant, Catalyst, Plywood People and MLive.Com.Sarah has written for publications such as Huffington Post, Psych Central, Christianity Today, Relevant, Q-Ideas and Catalyst Leader.
  • 1517 Media
    Consultant, Marketing & Communications (Consultant)
    1517 Media 2016 - 2017
    Mineapolis, Mn, Us
  • 1517 Media
    Web Editor/Social Strategist - Marketing & Communications (Full Time)
    1517 Media 2012 - 2016
    Mineapolis, Mn, Us
    Recruited, developed, and oversaw a team of web writers, in addition to directing social media, influencer programs and implementing search engine optimization strategies to digitally market new products for children and adults. Led the creation of premiums, developed copy and strategy for automated email series, and collaborated as a team to develop new revenue streams through a book fair initiative.
  • Raymondcunningham
    Event Producer (Consultant)
    Raymondcunningham 2001 - 2016
    Event production including talent booking, sponsorship sales, marketing and public relations, social media, volunteer coordination, greenroom management, emceeing, panel participation, copywriting, articles and editing of program materials or website. I've worked with groups like STORY, D6, Q, Dream Year, C21, TedX and Catalyst.Speaking engagements included conferences like Youth Specialties, National Pastor’s Convention and Women’s Leadership Summit (Elmbrook Church); colleges like Asbury University, Vanguard University, and Spring Arbor University; churches like Jacob’s Well, Westwinds, Central, and Epic Church; and denominational events like the Protestant Church Owned Publishing Association, the Southern Baptist National Media Convention, ELCA Pastor’s Brunch and the Arizona Southern Baptist Convention.
  • Westwinds Community Church
    Director Of Outreach & Nonprofit Liaison (Full-Time)
    Westwinds Community Church 2000 - 2003
    Jackson, Mi, Us
    Pioneered a new Outreach division that sought to practice faith in the community, outside the four walls of the church -- as captured in the book Portable Faith: How to Take Your Church to the Community. This position oversaw both global and local outreach, mobilizing church small groups to participate in service projects while also overseeing relief and missions trips internationally. Programs overseen included financial assistance for heating and other needs, clothing distribution, recovery groups, Christmas sponsorship of children with incarcerated parents, car repair clinics for single moms, and several other events. Oversaw the coordination, training and deployment of local, regional and international mission trips and served as the liaison for international missionaries. Also served as strategic lead of a children's religious education program that trained, engaged, and supervised 120 volunteers per year to deliver age-appropriate curriculum and activities for Nursery through Fifth graders.

Sarah C. Skills

Event Planning Social Media Blogging Publishing Public Speaking Social Networking Editing Social Media Marketing Leadership Nonprofits Facebook Marketing Communications Public Relations Community Outreach Fundraising Volunteer Management Marketing Strategy Event Management Graphic Design Strategic Planning Non Profits Customer Service Marketing Project Management Microsoft Office Creative Writing Teaching Entrepreneurship Copywriting Nonprofit Organizations Strategic Communications Customer Journey Mapping Customer Journeys Corporate Communications Online Marketing Marketing Management Email Marketing Team Management Donor Management Donor Engagement Donor Development Nonprofit Management Business Strategy Media Relations Journalism Press Releases Media Outreach Publicity

Sarah C. Education Details

  • Concordia University Ann Arbor
    Concordia University Ann Arbor
    Masters In Administrative Leadership
  • Duke University
    Duke University
    Human Resources
  • The Wharton School
    The Wharton School
    Operations Management And Supervision
  • Cornell University
    Cornell University
    Financial Modeling & Fundraising
  • California Southern University
    California Southern University
    Psychology
  • Spring Arbor University
    Spring Arbor University
    And Political Science
  • Cornell University
    Cornell University
    Operations Management

Frequently Asked Questions about Sarah C.

What company does Sarah C. work for?

Sarah C. works for Open Doors Us

What is Sarah C.'s role at the current company?

Sarah C.'s current role is Chief Operating Officer; Faith Based Nonprofit Leader.

What is Sarah C.'s email address?

Sarah C.'s email address is sa****@****ail.com

What schools did Sarah C. attend?

Sarah C. attended Concordia University Ann Arbor, Duke University, The Wharton School, Cornell University, California Southern University, Spring Arbor University, Cornell University.

What skills is Sarah C. known for?

Sarah C. has skills like Event Planning, Social Media, Blogging, Publishing, Public Speaking, Social Networking, Editing, Social Media Marketing, Leadership, Nonprofits, Facebook, Marketing Communications.

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