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My role as an SDC is to design solutions for multi-national customers by championing FCM’s Brand Value Proposition. By incorporating my unique insights, expertise and best practices in IT, innovation and trends, my key aim is ultimately to guide my customers towards the optimisation of their business travel program.By using consultative skills, the ultimate goal is to propose solutions customised for the exact need of the client during the sales process via creation of Strategic Program… Show more My role as an SDC is to design solutions for multi-national customers by championing FCM’s Brand Value Proposition. By incorporating my unique insights, expertise and best practices in IT, innovation and trends, my key aim is ultimately to guide my customers towards the optimisation of their business travel program.By using consultative skills, the ultimate goal is to propose solutions customised for the exact need of the client during the sales process via creation of Strategic Program Proposals (SPP), and also to drive the coordination of the implementation via a Statement of Requirements. Show less

o Managing a portfolio of >£50m annual travel spend of global clients across multiple countries. Responsible for implementing new business, contract management, online booking tool configuration and managing the client life cycle including complete commercial awareness.o Regular analysis and interpretation of client travel data and industry trends to identify opportunities aligned to the client objectives. Presenting the client travel programme, business plan and relevant opportunities… Show more o Managing a portfolio of >£50m annual travel spend of global clients across multiple countries. Responsible for implementing new business, contract management, online booking tool configuration and managing the client life cycle including complete commercial awareness.o Regular analysis and interpretation of client travel data and industry trends to identify opportunities aligned to the client objectives. Presenting the client travel programme, business plan and relevant opportunities to senior client stakeholders including CFO’s.o Developing and owning internal and external client business plans to pro activity drive and measure client savings, internal growth and productivity, whilst always demonstrating a return on investment to clients. Identifying opportunities for additional services such as consultancy work, managed RFPs for airline/hotel programmes and bespoke reporting requirements.o Constructing and managing complex saving guarantee models and ensuring that all corporate deals are best in market for client savings.o Building and nurturing long term relationships with clients and suppliers.o Achieved recognition of my work and was awarded a place at the prestigious FCTG annual global ball. Show less

* Managing & developing a brand new team* Implementing new global clients.* Managing relationships with corporate clients.* Identified areas of leakage within current accounts and acted accordingly to maximise income from existing customers.* Experience in employee disciplinary procedures.* Budget creation and business planning experience.

* 3 month Sabatical to Cartagena, Colombia.* Enrolled in a Spanish Course at Nueva Lengua.* Daily Classes as well as full integration into local life. * Fully competent in Spanish

* Leading an area of 5 teams to award winning results.* Specifically 1 Team to Most improved team in the UK 2013 * Implementing new clients.* Managing relationships with corporate clients.* Identified areas of leakage within current accounts and acted accordingly to maximise income from existing customers.* Experience in employee disciplinary procedures.* Budget creation and business planning.* Coaching of other Team Leaders.* Budget creation and business… Show more * Leading an area of 5 teams to award winning results.* Specifically 1 Team to Most improved team in the UK 2013 * Implementing new clients.* Managing relationships with corporate clients.* Identified areas of leakage within current accounts and acted accordingly to maximise income from existing customers.* Experience in employee disciplinary procedures.* Budget creation and business planning.* Coaching of other Team Leaders.* Budget creation and business planning.* Proactively assisted with Business Development for the location. Show less

* Implemented and managed the Land Product Helpdesk for all Retail Stores.* Wrote and trained all retail staff on Land Product Day (within the Training Plan for all Consultants)* Managed and update the Land Product Intranet Pages. .* Liased and collaborated with suppliers. * Maintained the Budget & Forecasting for the Land Product Department.* Responsible for the Land Strategy overall and identified area of opportunity to improve sales of preferred partners.