• Develop and implement strategic external communication campaigns to enhance Avangrid's reputation as a leading clean energy company in the U.S. among the company’s customers, regulators, investors, employees, and other stakeholders.• Create and lead communication strategies for the Avangrid Foundation to amplify grant giving, employee volunteerism and corporate citizenship initiatives.• Pitch and manage national, top-tier media opportunities for senior executives to maximize media placements on topics such as solar, onshore wind, sustainability, climate action, and green hydrogen. • Provide strategic counsel to senior management to maintain a unified voice and brand message with all external communications.• Lead the 7-person NY Public Information Officer team during crisis response to manage the public communications to system emergencies, protecting and enhancing Avangrid's NY companies' brands and reputations.• Oversee external public relations agencies and vendors.• Supervise the creation of the annual Sustainability Report, involving coordination with 30+ senior leaders and executives to ensure cross-functional alignment.

• Created and led innovative communication strategies for Avangrid's Operating Companies in Western New York: Rochester Gas and Electric (RG&E) and five divisions of New York State Electric & Gas (NYSEG). This led to RG&E winning the JD Power Customer Satisfaction Award, placing first among all peer utilities for communications.• Provided strategic guidance to senior leaders on high-profile initiatives, crisis situations, reputation management and community engagement.• Managed crisis communication response, including providing counsel to senior leaders and developing crisis communication plans and materials.• Developed and executed proactive external and internal communication strategies to positively position the companies and build the brands' reputations with customers, regulators, elected officials, employees and other stakeholders.• Led the New York Public Information Officer team during crisis response to manage the public communications to system emergencies, protecting and enhancing the NYSEG and RG&E brands and reputations. This includes during the Christmas 2020 storm when NYSEG earned an Edison Electric Institute Emergency Response Award for its response efforts.• Represented the company as spokeswoman for all WNY media inquiries.

• Developed and spearheaded strategic public relations campaigns for more than 10 clients in the education, consumer, B2B and nonprofit sectors.• Strategized and executed media relations, crisis communications, social media marketing, community relations and traditional PR plans.• Built and led overall local and regional client brands through strategic and integrated campaigns alongside creative, marketing technologies and media teams.• Developed agency’s digital community management service offering and strategy.• Oversaw crisis response and reputation management issues for all clients.

• Enhanced clients’ presence in online and offline channels through media relations practices and social media strategy development.• Managed Dixon Schwabl’s Rochester PR presence in addition to maintaining client work.• Led client relationships and served as daily point-of-contact for all clients.

• Served as main client contact to ensure excellent customer service.• Worked with senior team members to develop and hone expert client and media relations skills.

• Developed Dixon Schwabl + Co’s company-wide internship program, including intern onboarding, facilitation with universities, and overseeing the final project to develop an integrated marketing plan for a local nonprofit.• Interviewed, hired and supervised public relations interns. This included carrying out mid-year and final evaluations.

• Supported all members of 12-members of PR team with distribution of media materials, targeted pitches and media list building.