Sarah Weber, Pmp, Itil Email and Phone Number
Sarah Weber, Pmp, Itil work email
- Valid
- Valid
- Valid
Sarah Weber, Pmp, Itil personal email
As the Director of Customer Engagement at TeamCentral, I oversee the strategy and execution of customer retention, loyalty, and advocacy programs across various platforms and channels. I have more than 10 years of experience in information systems, project management, and IT service management, with credentials such as PMP and ITIL. I have a strong background in databases, Oracle, and SAP, and I have successfully managed multiple projects involving Microsoft Dynamics 365 integration and customization for clients in different industries. I am passionate about delivering exceptional customer experiences and building long-term relationships with stakeholders. I enjoy working with a diverse and collaborative team that shares the mission of empowering teams to achieve their goals through innovative and user-friendly solutions.
Teamcentral
View- Website:
- teamcentral.ai
- Employees:
- 13
-
Senior Director, Customer EngagementTeamcentralCincinnati, Oh, Us
-
Director, Customer EngagementTeamcentral Sep 2023 - Present
-
Customer Engagement ManagerTeamcentral Apr 2023 - Sep 2023
-
Microsoft Dynamics 365 Liaison & Managed Services ManagerCentric Consulting Feb 2022 - Mar 2023Dayton, Ohio, Us -
Customer Engagement LeadCentric Consulting Oct 2019 - Feb 2022Dayton, Ohio, UsMy mission is to assist organizations in converting from prospects to clients who have a trusted partnership with Centric Consulting. We have a highly skilled resource team and strong Gold Partner status with Microsoft and Oracle to deliver across their respective suites of applications. In addition, we are Top 50 NetSuite Partner, and make it our goal to elevate our clients to the next level in their operations.
-
Client - Partner Development ChampionCentric Consulting Aug 2016 - Oct 2019Dayton, Ohio, UsWorks directly with Sales on one or more of the following: develop/ partnership proposals for prospective clients, support sales efforts including collateral development, research, and/ or meeting preparation and follow-up. Provides the EAS business unit support Partner relations an on phases of the sales cycle including market/client/prospect research, preliminary call activities, Request for Proposals (RFP), presentations, prospect business management, prospect meeting, and/or contracts. Serves as liaison with Centric BU’s, offerings, and partners to assist with the development and execution of a sales and marketing strategy. Manages all sales documentation and deliverables, ensuring accuracy and availability. Coordinates marketing events for clients and/or partners to raise brand awareness and generate networking opportunities nationally. Act as primary point of contact for EAS matters within the Solution Center, Business Unit social events, and media releases internally and externally.
-
Senior ConsultantCentric Consulting Jan 2016 - Jul 2016Dayton, Ohio, Us Provide Level 2 user support Identify and suggest remediation for ad hoc fixes within the application Completed regression testing of system changes Organized and conducted user acceptance testing with client Interface between client and developers from various teams Defined and completed end-to-end testing scenarios
-
Us Service Desk Team LeadItelligence Jan 2014 - Dec 2015Bielefeld, ., De• Lead all day-to-day operations for the service desk• Coordinate all scheduling for all shifts• Responsible for shift differential payments and approval of payroll for temp-to-hire employees• Interview and process the hiring of all employees• Developed the Learning Curriculum for new employees• Managed internal process improvements for efficiency and effectiveness.• Managed clients’ change management processes• Transitioned all third shift operations from Malaysia to India• Implemented ticket closure surveys to improve customer feedback percentage• Participate in Authentic Leadership Training program• Learning Management Champion for Success Factors LMS implementation• Interface with all lines of business and act as escalation point for all Service Desk related operations• Responsible for quality and efficiency• Relationship manager for global Service Desk and efforts for our global service desk teams off shore• Participated in committees for itelligence’s give back efforts in the community -
Sap Business Warehouse AnalystItelligence Jul 2012 - Jan 2014Bielefeld, ., DeJunior BW developer working in our US Headquarters on the application managed services BI team. Maintained a critical role in a reporting project for both regional customers and global customers.
-
Graduate Teaching AssistantUniversity Of Cincinnati Sep 2011 - Jun 2012Lead the instruction lab sessions of IS280 Computer Problem Solving for Business. Aided in the motivation of students to embrace the tools available in Microsoft Office Access and Excel whileadministering assignments, examinations, grades and tutoring for students. Also, maintained the head TA designation leading a team of seven total teaching assistants.
Sarah Weber, Pmp, Itil Skills
Sarah Weber, Pmp, Itil Education Details
-
University Of CincinnatiInformation Systems -
University Of CincinnatiInformation Systems
-
Reading High School
Frequently Asked Questions about Sarah Weber, Pmp, Itil
What company does Sarah Weber, Pmp, Itil work for?
Sarah Weber, Pmp, Itil works for Teamcentral
What is Sarah Weber, Pmp, Itil's role at the current company?
Sarah Weber, Pmp, Itil's current role is Senior Director, Customer Engagement.
What is Sarah Weber, Pmp, Itil's email address?
Sarah Weber, Pmp, Itil's email address is sa****@****ing.com
What schools did Sarah Weber, Pmp, Itil attend?
Sarah Weber, Pmp, Itil attended University Of Cincinnati, University Of Cincinnati, Reading High School.
What are some of Sarah Weber, Pmp, Itil's interests?
Sarah Weber, Pmp, Itil has interest in Social Services, Children, Giving Back To The Community, Education, Poverty Alleviation, Disaster And Humanitarian Relief.
What skills is Sarah Weber, Pmp, Itil known for?
Sarah Weber, Pmp, Itil has skills like Erwin, Bpmn, Oracle Sql, Ms Office Suite, Sql, System Design, Database Design, Relational Databases, Normalization, Sap Bw, Sap Erp, Visio.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial