Sarah Chan Email & Phone Number

Sevilla, Andalucía, España

Singapore

- Develop and manage strategic business partnerships with government, defence, MNC and local accounts covering PLM and SLM solutions- Manage multi-year and multi-million dollar portfolios- Oversee customer-care renewals team- Manage and train technical sales team members in solution-based selling

Singapore

- Developed and managed new and existing business partnerships in multiple industries- Exceeded/met sales target every year- Changed the academic sales strategy and trained sales team, increasing customer base and sales- Created new templates for quotations, investment proposals and tender documents- Streamlined and improved customer care operations and procedures- Improved and standardised customer care maintenance renewal procedure- Trained customer care team on handling customer complaints and issues, resulting in higher renewal rates- Created corporate marketing materials (e.g. corporate profile, posters, mailers)

Singapore

- Interned in the Membrane Manufacturing Office- Carried out Design of Experiment (DOE) for new manufacturing process- Prepared SOP for new product

B. Eng (Hons), Mechanical With Specialization In Design

Activities and Societies: Hall Production Committee, Hall Block Committee, Jazz and Blues Band, Attitude Dance Studio Student Salsa Team

Spring-Smu Nextgen Leadership Series, Organizational Leadership

Global Immersion Program (Prelude), Area, Ethnic, Cultural, Gender, And Group Studies

Summer Entrepreneurship Institute, Entrepreneurship/Entrepreneurial Studies

Triz Associate

Young Engineers Leadership (Yel) Programme, Engineering/Industrial Management

Singapore-Cambridge Gce A-Level, Physics, Mathematics, Economics, Chemistry

Activities and Societies: 31st Student Council (Sales and Marketing Team), Recreational Tennis Team, Singapore National Youth Orchestra