Developed metrics to monitor employee retention initiative effectiveness. Oversaw employee termination procedures (voluntary and involuntary). Assessed culture alignment with processes alongside the Executive Team. Supported employees from onboarding to exit interviews as a liaison. Advised on business unit restructures, workforce planning, and succession planning. Handled compensation, benefits, compliance, and People Operations issue resolutions. Launched employer account on the Indeed platform and instructed talent acquisition specialists in optimizing job ad campaigns, boosting sourcing and candidate flow – slashed Q1 time to fill from 39 to 22 days. Educated the Talent Acquisition Team on leveraging the ATS platform to build candidate pipelines and achieve offer stage targets. Created a wellness program featuring on-site and virtual activities, quarterly coaching events, and monthly newsletters to enhance employee satisfaction with health and wellness benefits.

Guided a team of HR Generalists and an HR Coordinator in supporting clinical, non-clinical, dental student programs, and volunteer programs. Formulated and implemented HR policies, practices, and procedures. Assisted leadership in interpreting and implementing effective people management and leadership practices. Ensured compliance with employment laws, benefits, and regulations concerning leave of absence. Managed the Workman’s Compensation program. Supervised talent acquisition, onboarding, employee relations/investigations, annual performance review process, benefits, leave administration, OSHA compliance, and acted as a liaison to Payroll & Finance. Collaborated with the Finance Team to streamline ADP processes and systems, including implementing automated workflows for HR and payroll functions that decreased payroll processing errors by 68% within three months. Established Carrier Connections in ADP to automate benefits enrollment, Qualifying Life Events, and terminations across all vendors, thus eliminating manual processes and reducing the risk of human error. Executed a strategic staffing plan leveraging Indeed and LinkedIn Recruiter for effective sourcing campaigns, resulting in enhanced applicant tracking and higher candidate quality, and reducing time to fill from 54 to 29 days.

Managed Team Member benefits across all property operations, including vendor & broker relations, providing guidance and assistance on benefit plans, and overseeing leave administration, risk management, and wellness. Conducted industry and community surveys to assess competitive positioning in Team Member benefits. Ensured compliance with ERISA, ACA, and other relevant regulations, as well as tribal ordinances. Proposed, implemented, and supervised the administration of new or revised plans and policies. Participated in the COVID Response Task Force, contributing to the leave of absence policy, contagious illness policy, Play It Safe Initiative, and corporate communications. Created procedures for cost control to maximize coverage while minimizing expenses for the property and team members. Created and rolled out an employee wellness incentive program in collaboration with the Tribal Clinic to establish preventive health metrics, thereby achieving a 10% decrease in plan utilization in the first year. Launched customized care programs with benefits vendors to lower employee out-of-pocket expenses and plan utilization, resulting in a 15% increase in employee satisfaction with health and wellness benefits and 25% in plan cost savings. Deployed a new leave of absence software platform to streamline and automate leave programs, which reduced processing time from 3 to 5 days to a turnaround of 24 to 48 hours.

Assisted over 200 employees at two Michigan sites. Advised site leadership on implementing corporate policies, employee relations, progressive discipline, and employee development and training. Certified as a Trainer for Change the Culture, Change the Game, and Culture Management. Collaborated with corporate leaders to gauge employee sentiment locally and align business needs. Facilitated a leave of absence program in collaboration with TPA to streamline and enhance tracking, which led to a 30% reduction in FMLA and ADA accommodation requests within 5 months. Created and executed a strategic staffing plan alongside employee engagement activities, thereby achieving a 22% month-over-month decrease in call center attrition over 7 consecutive months.

• Support 200+ employees across two MI sites (call center and distribution center).• Strategic business partner to site leadership on implementation of corporate policies and procedures, employee relations/progressive discipline, and employee development & training.• Strategic business partner to corporate leaders on pulse of employees locally and needs of the business

• Developed and implemented role specific Job Aids to establish department training• Developed and led training program for SAP Packaging Solution system• Achieved SAP Packaging Solution "Super User"/SME role; contributed to development of new business workflow practices• Project Leader for successful implementation of process improvement to purchase order practices in partnership with Planning and Procurement colleagues• Strong partner in product and process improvement projects with Senior Package Engineers

• Coordinated initiation and close out of artwork related projects maintaining strong level of detail and systems integrity• Effective communicator with internal and external customers including Package Engineering and Print Suppliers• Detail-oriented data management of projects in electronic database, master artwork, and project filing/records retention

• Senior Manager of Human Resource programs at store level• Effectively scheduled and leveraged payroll on a weekly basis• Achieved monthly training goals for staff• Effectively resolved employee conflicts and employee relations matters• Strong partner to Operations Management in policy & procedure, staffing, and employee relations

• Administration of team member benefit programs involving open enrollment and claims resolution• Specialist in unemployment administration claims• Payroll administration for hourly staff of approximately 800+ employees• Developed and led training and implementation of Payroll Time & Labor system roll out to the site• Assessed team member concerns and provided efficient resolution in timely manner

• Generalist consultant to multiple employers for management of all Human Resource related activities• Management of contract and temporary staff including new hire orientation process, payroll, and unemployment• Benefit Administrator for multiple clients including open enrollment activities, claims resolution, premium reconciliation and billing• Administrator of Family Leave and Short Term Disability programs