Sarah Dickinson Email & Phone Number

Southampton, England, Gb

Whiteley, England, United Kingdom

Whiteley, England, United Kingdom

Delivery Manager on the digital and in-store application projects within the Strategic Initiatives team.

Hampshire, England, United Kingdom

Whiteley, England, United Kingdom

Being an subject matter expert for Contact Lenses & eCommerce online globally often requires my efforts to expand outside my steam, to the Service Desk support team - sharing in-depth knowledge, assisting in triage, resolving market issues where possible, and ease the resolution of support tickets. My knowledge allowed an opportunity to arise, where I was requested to support the launch of Glasses online launch in Netherlands.Outside my stream, there is a responsibility to be informed of updates implemented by the other 5 digital streams to keep us aware of movements and allow assessments of impacts or opportunities on upcoming releases.Other day-to-day tasks include:- SME for Contact Lenses eCommerce, and eCommerce in general- Support the Product Owner, Delivery team, markets administrators and service desk- BVT testing- Knowledge transfer & training to new starters, the L&D team, markets, service desk, and digital team across relevant documentation, welcomes pack and demos, adapting to target their various regions and user purposes (website administrators/customers/Support etc).- Attend all team meetings supporting and sharing knowledge of best practices and tools seen/used within workstreams- On-board and transfer knowledge to new members joining the team- Support releases and market administrators- Support problems solving using system knowledge and efforts required- Support the Product Owner and Business Analyst with the backlogGREATEST ACHIEVEMENT;Personally, my greatest achievement was being awarded the 2019 Digital "Unsung Hero Award".WHAT MY COLLEAGUES SAY;My colleagues have highlighted my top strengths in this role are:- Technical knowledge & understanding of the full eCommerce journey- The best eye for attention to detail- Passionate, determined, with a great work ethic who always goes above and beyond- Always helpful & supportive

Southampton, United Kingdom

Our strategic business consultants are blessed with deep knowledge and extensive experience within the digital industry to help brands leverage data technology, insight to maximise customer engagement, and better the customer experience. We exist to help organisations maximise the opportunities presented by technology and factual data to better invest for growth.Our role is to: - Educate your understanding of the digital spectrum & data - Solve your business challenges - Target your marketing more accurately via a detailed understanding of your customers - Identify opportunities for innovation, growth, process optimisation & transformationMy Role:Supporting the directors first hand, my daily tasks vary depending on projects and schedule. Tasks can vary from client communications, timelines, design updates, CMS page building, content population, website training & documentation, and general site administration.

Bournemouth, United Kingdom

Being promoted to Account Manager and Producer at WeClick Media. I bridged the gap between our clients and the delivery team, strong communication with stakeholders essential, whether it be face to face, phone or email. My job was to understand what you need as a business and work closely with our brilliant team to deliver your solution in a stress-free and high-quality process. I delivered a wide variety of projects across various industries managing the delivery of Microsites, website updates, accessible projects, and digital banners.The vast, flexible role included:• Kick-off meetings• Pitch documents• Proposals• Kick-off meetings • Functionality / Specification documents• Team briefings• Testing• Content population• CMS training workshops• Training documentation• HTML coding for emails and banners • Being skilled in CMS systems; Drupal, WordPress, Magnolia and Magenta• Managing selected clients in JIRA• Scheduling resources via manager • Working with the analytic & SEO team_____________________PROJECT TYPESCMS websites, eCommerce, Mobile, Membership sites, eLearning, Events, Bespoke Accessibility Training Programmes_____________________Platforms:Magnolia, Magento, Drupal, Wordpress, Woo Commerce, Umbraco, Sitecore, Adobe Experience Manager_____________________CLIENTSAt WeClick Media I have worked with brands including:Shortlist Media, KitBag, HAYS Recruitment, Premier League, Evening Standard, Macular Society, Kidscape, On The Market, Platinum Partners, MNDB Advertising, Contact Creative, 7-Kilos and projects contracted with Ogilvy & Mather such as Amex and Qantas.

Bournemouth, United Kingdom

My role as a digital account executive is to support the team in developing projects from conception to production, delivering on client’s expectations. Assist in every stage to keep the client in mind to guarantee we create the best experience for their audience.At WeClick Media I have worked with brands including:Shortlist Media, KitBag, HAYS Recruitment, On The Market, 7-Kilos, Premier League, KidScape, Evening Standard, Inside Networks, MNDB Advertising, Contact Creative, Macular Society, projects contracted with Ogilvy & Mather such as Amex and Qantas.

Bournemouth, United Kingdom

Bournemouth, United Kingdom

During my time at juicy I have learnt a wide range of experience in project and account management.Misc: - Manage a selection of clients and projects through brief, quotation, design, development, timelines and perform QAT - Quote for work under £500 - Project initiation and end of project checks - Write a specification document with assistance for projects under £5k - Office management: petty cash, time management and expenses (for all staff, suppliers & projects) - Overall accounts syncing with clients and providers / Manage PO's and invoices and prep for payment at the end of the month. - Job profit reports - Calculating profitability on project and investigate any reason for not hitting target - Manage an internal system used for tickets raised on projects - Be involved in company Status Report and admin meetings - Heavily assist Senior PM with 'Golden Clients', areas include project initiation, resource scheduling, all aspects of QC etc. - Image cutoutsSoftware / Other Skills and understanding: - DNS (Basic) - WordPress (confident in CMS) - Basic HTML/CSS: Updating map locations, e-mail updates, Facebook app portfolio) - FTP FileZilla: To put work onto design preview, replacing/updating files - Fasthost: Set up e-mails or forwarders - Splatmail: Uploading emails, testing in email clients, feeding back comments to developer.uploading and testing emails - Animation / Sprites

Bournemouth, United Kingdom

Working as an apprentice in the digital industry gave me a good realistic approach to tasks I may have to deal with. I felt there was no better way to learn the industry, understanding the pressure of client demands and the meaning of integrity, then to be in it.Tasks included; - Setting up emails in FastHost - Editing email templates - Support the team with image cutouts - Office management - Time and expense management (for staff, suppliers and projects) - Overall account syncing with clients and providers - Manage PO’s / invoices and prep for payment at the end of the month - Project CASH reports (project probability) This position helped me find my way around InDesign, Illustrator, Basic HTML updates and Photoshop.

Duties include offering exceptional customer service and sales support to busy negotiators; diary management and appointment booking, client retention and problem-solving.Booking numerous viewings on behalf of colleagues and assisting with sales negotiations on a regular basis.

Bournemouth, United Kingdom

After volunteering my time on a Friday afternoon after college. I was able to learn the industry and agency environment first hand. I was offered the opportunity to do an apprenticeship studying Graphic Design with YellowBox, achieving a BTEC National Diploma whilst gaining valuable work experience and skills. Duties included basic studio photography, creating and designing adverts, photo manipulation, print proofing, image cut-outs and art working; working on software including Adobe CS4 and CS5, InDesign and Photoshop.Key Achievement:* Offered additional training and support due to exceptional performance and surpassing targeted expectations.

Bournemouth, United Kingdom

Duties included direct sales and sales support, advising customers and always offering unequalled customer service, stock Control, till management and changing room supervision. I enjoyed meeting and greeting customers and assisting management with any other requirements to successfully run the premises.

Bournemouth, United Kingdom

Making and serving the renowned Shake Away milkshakes, cash handling, handing out promotional flyers and even dressing up in the famous Shake Away Cup Suit!