Customer Relations- Operational- Pre-settlement and Settlement• Create and monitor buyer pre-settlement process• Create and maintain settlements timeline for each project • Manage bookings for pre-settlement inspections – attend if necessary• Manage bookings for valuation process – attend when necessary• Manage settlement process• Manage and prepare key collection• Liaise with vendor legal representation and follow protocol• Dispute resolution… Show more Customer Relations- Operational- Pre-settlement and Settlement• Create and monitor buyer pre-settlement process• Create and maintain settlements timeline for each project • Manage bookings for pre-settlement inspections – attend if necessary• Manage bookings for valuation process – attend when necessary• Manage settlement process• Manage and prepare key collection• Liaise with vendor legal representation and follow protocol• Dispute resolution • Liaise with external settlement solutions companies where necessary.• Refer all potential leasing opportunities to the Property Management team.Customer Service/ Communications• Be the first point of contact for all purchaser enquiries• Contact via phone all new purchasers and at set intervals until settlement to establish relationship.• Produce and maintain construction update schedules• Prepare developer updates and distribute to purchasers and relevant network groups• Provide administrative support to the Director and Department Coordinator as required.Relationship ManagementInternal: • Directors• Marketing• Sales Executives• Residential Property Management• Support staff• Business Services – HR, IT, Finance and Admin• Other KF divisionsExternal: • Clients (purchasers, vendors, landlords, tenants, other RE Agents)• Developers• Contractors• Builders• Representatives of industry bodies• Network GroupsTeam Management• Attend client and internal meetings when required, prepare minutes and undertake action points in regards to the outcomes. Show less

Independently run the Victorian Conveyancing department and perform all duties required for the successful running of same as per duties below. • Manage over 500 files, across multiple Estates (in excess of 5)• Manage client file, from contract preparation through to settlement• Meet monthly unconditional sales, settlement targets and deadlines• Use of Anstat - SAI Global Conveyancing Manager data base system • Manage the preparation of land contracts for owner occupier… Show more Independently run the Victorian Conveyancing department and perform all duties required for the successful running of same as per duties below. • Manage over 500 files, across multiple Estates (in excess of 5)• Manage client file, from contract preparation through to settlement• Meet monthly unconditional sales, settlement targets and deadlines• Use of Anstat - SAI Global Conveyancing Manager data base system • Manage the preparation of land contracts for owner occupier sales and investor sales• Complete certificate of Title searches • Compile section 32 statements for new stage releases• Coordinate registration of multiple subdivision’s• Manage diary; payment of deposit, finance approval, settlement due dates etc. • Liaise daily with mortgagors, financiers and sales staff ensuring all files are up to date• File management (electronically and hard copy)• Data Entry• Liaise with Executive Management Team in a weekly ‘workflow’ meeting• Arrange settlements with all parties • Prepare Statement of Adjustments • Provide cheque directions to Solicitors when arranging settlements • Processing of Disposition Notices post settlement • Attend settlements in place of agent when necessary • Manage all department administrative tasks i.e. photocopying, filing, archiving etc. Show less

Independently run the Victorian Conveyancing department and perform all duties required for the successful running of same, as per duties above.

Conveyancing: To assist the Conveyancing Manager with all administrative tasks required for the successful running of the Conveyancing department at Devine, Victoria.Reception: • Switchboard • Screen calls • Meet and Greet clients • Arrange board meetings • Sort incoming and outgoing mail • Make tea / coffee for meetings when required.