• Elicited business needs and requirements, created deliverables for assigned initiatives, and established consensus among stakeholders and project team members. • Analyzed, documented, and validated business needs, requirements, and to-be processes using interviews, workshops, and presentations. • Prioritized Business requirements for IT team.• Validated that IT solutions designed will meet business requirements• Ensured to-be process integrated with Enterprise Merchandising vision• Facilitated small to medium sized groups to a common understanding of a solution.• Consulted with subject matter experts and project team members to develop potential business and system solutions.

• Translated business processes into real solutions that addressed current needs and future systems requirements. Defined and collected metrics supporting human capital strategy.• Effectively communicated with both technical and business team members to gather requirements, convey expectations, identify solutions and create action plans.• Supported each Director on strategy development through needs assessment, system design and implementation phases.• Liaison/super-user for the organization with systems stakeholders and groups.• Developed and maintained project roadmaps, dashboards, metrics and measures to ensure focus and alignment.• Aligned Human Capital metrics to business plans by working with the Human Resources planning and support teams.• Teamed with Operations and partnering areas to ensure projects deliver anticipated results.

• Aligned with department managers and analysts throughout the organization to help develop and maintain strategy maps in Cognos Metric Studio. Defined business intelligence needs and created detailed system requirements for data warehousing development.• Guided multiple departments through implementing and executing strategy through training and collaboration.• Partnered with Human Resources and Information Systems to gather requirements and develop tactical Business Intelligence solutions for Performance Management.• Worked closely with Business Intelligence Security leads to define Cognos roles used to secure Metric packages and cubes, which led to an improved process for security requests.• Assisted in developing a defined process for quick-turn, tactical development of Business Intelligence solutions.

• Worked closely with management both internal to and external to Human Resources to ensure data needs were met so that well-informed business decisions could be made. • Led Human Resources in implementing a strategy map enabling the department to ensure an effective and efficient workforce.• Managed and analyzed the budget by partnering closely with Human Resource managers to better understand and resolve high budget to actual variances as large as $1.6 million.• Partnered with Information Systems analysts to ensure SAP configuration and security met the needs of various acquisitions and Human Resources organizational changes.• Collaborated with various functional teams and Information Systems analysts to address system defects and enter work requests.• Automated complex reports for the department making business processes more efficient.• Maintained data accuracy and consistency throughout all systems.