Sarah Dowd Email & Phone Number

Education Administration Support Professional | NSW GovernmentWith a focus on delivering exceptional administrative support services, I've been proudly serving at the NSW Government as Education Administration Support Officer team since February 2023. My goal is to enhance the management of daily teaching, learning operations, and activities while ensuring seamless day-to-day operations.Key Responsibilities:Provide administrative support to enhance teaching, learning, and operational activities. Maintain accurate records and files, ensuring confidentiality and compliance with relevant legislation and policies. Support the Head Teachers in meeting team plans, expectations, and deadlines. Deliver timely and effective customer support, resolving enquiries and providing accurate information. Collaborate with corporate services to advance innovative solutions and support the Skills Team's daily teaching and learning activities. Prioritising student needs, infusing a customer-centric perspective in every consultation.Passionate about: Providing excellent customer service, efficient administration, and supporting the growth of students and industry partners.Education:Graduated with a Bachelor of Business, The University of Technology Sydney, 2019Certifications/Awards:- Working with Children Check (WWCC)- Super Essentials Course from The Association of Superannuation Funds of Australia Limited