Sarah Satterly Email & Phone Number

Louisville, Kentucky, United States

Watertown, Ny

Chesterfield, Va

Petersburg, Virginia

Managed team of over 20 hosts, servers, cooks, and bartenders in day to day operations and service. Responsible for weekly inventory of all food and merchandise products and replacement orders, handling up to $25,000 in weekly sales revenue. Provided training and oversight for all employee positions. Scheduled and conducted interviews for new hires. Ensured smooth running of all kitchen and front of house services for popular taproom, bar, and restaurant in central Virginia.

Louisville, Kentucky Area

Reviewed claims data to identify overpaid/incorrectly paid claims and initiated the recovery of that money for clients. Conducted extensive online research in clients’ claims systems, internal research materials, internet resources and phone communications with members, employers, providers and other insurers. Responsible for handling administrative duties including invoice preparation, follow-up, retractions, and file maintenance.

Louisville, Kentucky

Operated as a member of an Inbound Disenrollment Calls Team. Received, researched, and processed member disenrollment requests, escalating discrepancies involving enrollment disenrollment information between Humana and the Centers for Medicare & Medicaid Services (CMS) Processing Unit. Resolved issues, inquiries, and concerns for Medicare policy holders.As CPU Specialist, served as liaison between Humana and the CPU. Processed Medicare Advantage enrollment applications upon approval or disapproval by CMS.

Louisville, Kentucky

Responsible for inputting new and received library materials into the U of L Libraries tracking system and collection. Coordinated logistics for removal and recycling of outdated books and materials from the Libraries tracking system and collection. Catalogued and handled books classified as “rare” in the University Library system, including historical literary artifacts and collections.

Louisville, Kentucky

Maintained complete store inventory, managing and accounting for over $20,000 of money and materials per day. Trained and managed over 20 servers, hosts, bartenders, and kitchen staff.