Sarah Duncan Email and Phone Number
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I keep it real when it comes to the workplace and organizational culture, providing organizations with solutions for increasing employee engagement, retention, and satisfaction... in turn helping organizations grow and surpass their goals. Would you like to learn how I could partner to move the needle for your organization? Reach out to connect.
Sarah Rawal Consulting
View- Website:
- type-coach.com
- Employees:
- 8
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Consultant | Learning And Training Development, Workplace Engagement, Leadership CoachingSarah Rawal ConsultingAustin, Tx, Us
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Consultant | Sales & Customer Success. Learning & Training Development. Executive Coaching.Sarah Duncan Coaching Aug 2020 - PresentLeadership & Talent Development: Design and deliver blended learning programs focused on enhancing leadership, communication, collaboration, and team dynamics. Customer Success & Relationship Management: Drive customer satisfaction and retention through effective client relationship management, customer onboarding, and advocacy efforts.Employee Coaching & Career Development: Coach individuals through career transitions and personal challenges, helping them gain clarity and progress toward their professional goals. Facilitate Learning Experiences: Lead, present, and demo engaging online learning experiences focused on improving interpersonal skills, influencing, selling, and team dynamics (e.g., using Personality Type, MBTI). Design and implement blended learning solutions and facilitate interactive online training for global audiences.Cross-Functional Collaboration & Reporting: Collaborate with sales, customer success, and product teams to ensure customer/learner needs are met and feedback is gathered. Leverage tools like Salesforce, HubSpot, Gainsight, and Zendesk to monitor and enhance customer experiences. Report on key performance metrics including response times, issue resolution, and overall customer satisfaction.Customer/Learner Success Metrics: Track and analyze key performance indicators (KPIs) such as Service Level Agreements (SLAs), customer feedback, customer retention rates, learner outcomes, and upselling/cross-selling opportunities to ensure high customer satisfaction and business growth.
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Course FacilitatorTypecoach, Llc Nov 2020 - Present
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Learning DesignerExpression For Growth Jan 2021 - Aug 2021 -
Lead, Talent DevelopmentUnder Armour Oct 2019 - Aug 2020Baltimore, Maryland- Oversaw the corporate training program for 1000+ employees from associates to Sr. Managers, aligning the courses offered to address business goals and challenges.- Led the global Manager Training program, enhancing leadership capabilities across multiple regions and driving retention. Results included a 50% increase in manager satisfaction, a 60% improvement in coaching abilities, and a 40% increase in employees’ intention to stay due to their manager’s leadership.- Managed a team of global facilitators, ensuring successful program execution across North America, Europe, South America and Asia with programs receiving a 98% Net Promoter Score.- Collaborated with cross-functional teams and external vendors to produce scalable, high-quality learning content tailored to diverse global audiences.- Facilitated dynamic courses in-person and online, fostering skills such as communication, conflict resolution, and team collaboration.- Developed and executed long-term evaluation strategies to measure training effectiveness and demonstrate ROI for entire Talent Development Team.- Supported Talent Planning and DEI initiatives across the organization. -
Sr. Talent Development SpecialistUnder Armour Dec 2016 - Oct 2019
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Instructional Designer And Creative DeveloperXcelerate Media, Inc. Mar 2016 - Jan 2017Dublin, Ohio- Designed custom eLearning courses for clients, delivering scalable, high-impact training solutions from concept to implementation.- Collaborated with subject matter experts to define learning objectives and outcomes, ensuring training met both business and learner needs.- Delivered dynamic storyboarding and content creation to build engaging, multimedia-rich eLearning experiences. -
Technical Writer And TrainerAbb, Inc. May 2015 - Apr 2016Westerville, Ohio -
Student TeacherMiami University / Hamilton High School Aug 2015 - Dec 2015Hamilton High School -
Undergraduate Teaching AssistantMiami University Aug 2013 - Dec 2013Oxford, Oh
Sarah Duncan Skills
Sarah Duncan Education Details
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Secondary English Education
Frequently Asked Questions about Sarah Duncan
What company does Sarah Duncan work for?
Sarah Duncan works for Sarah Rawal Consulting
What is Sarah Duncan's role at the current company?
Sarah Duncan's current role is Consultant | Learning and Training Development, Workplace Engagement, Leadership Coaching.
What is Sarah Duncan's email address?
Sarah Duncan's email address is sd****@****our.com
What is Sarah Duncan's direct phone number?
Sarah Duncan's direct phone number is (888) 727*****
What schools did Sarah Duncan attend?
Sarah Duncan attended Miami University.
What are some of Sarah Duncan's interests?
Sarah Duncan has interest in Children.
What skills is Sarah Duncan known for?
Sarah Duncan has skills like Instructional Design, Articulate Storyline, Adobe Creative Suite, Project Planning, Facilitation, Public Speaking, Technical Writing, Microsoft Office, Teamwork, Improvisational Comedy, Leadership, Captivate.
Who are Sarah Duncan's colleagues?
Sarah Duncan's colleagues are Laura Masuda, Shauna Skinner, Carly Toomey, Julie Daysa.
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3uchicago.edu, uchicago.edu, uchicago.edu2 +177370XXXXX
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Sarah Duncan
United States2marinusanalytics.com, nytimes.com3 +171871XXXXX
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