Sarah Dunn Heyden Email & Phone Number

Huntington Beach, California, United States

Account Manager - Golf + Licensing

Huntington Beach, California, United States

- Manages the Stitch Fix Men’s and Women’s business, as well as assists in managing +6 wholesale accounts that produce over +$16M in revenue- Develops and implements comprehensive sales strategies to help Stitch Fix achieve growth targets, which has resulted in a +150% increase in revenue over the last 2 years- Monitors each account’s performance by analyzing weekly selling, KPI metrics, inventory levels, and in-store and online visual presentations to ensure all accounts are achieving their targets and maintaining a healthy business- Manages each account’s order file to ensure all product is ordered, developed, and shipped within the ship window- Runs seasonal meetings with each account – forecasting their seasonal needs, presenting new seasonal product, and curating assortments that work best with each account based on selling data- Works with all cross-functional departments - Design, Production, Sales Operations, and Product Knowledge to ensure all projects run smoothly and are completed in a timely manner - Manages and nurtures relationships with all accounts, to further develop the partnership and ensure they are receiving the highest level of customer service and are assisted with their day-to-day needs

Specializes in home renovations for investment properties

Irvine, California, United States

Remote - Denver, Co

- Manages an active pipeline of 4,000+ vendors in New York and New Jersey territory- Exceeded my monthly sales quota for the last 3 months – hitting above 120% each month-Acts as a champion of wedding vendors nationwide by helping them grow their businesses through Zola-Helps grow the number of wedding vendors on Zola's platform- Manages incoming phone calls, emails, voicemails, and follow up contracts- Maintains positive relationships with existing vendors, and gathers feedback to assist in improving our vendor’s experience-Gathers and organizes feedback from vendors regarding their experience on the Zola platform, and communicates this feedback to the larger team-Send emails and cold calls potential new vendors-Continuously brainstorms ways to improve our vendor’s experience

Denver, Colorado, United States

Gables Vista located in the Cherry Creek area of Denver, CO • A Lease-Up community that stabilized in 10 months (Oct 2020 to Aug 2021)-Manages and trains the on-site Leasing Professional to ensure he/she understands all sales techniques, leasing paperwork, and computer software programs-Responsible for auditing all lease and renewal files for key controls and bonus submission to the Community Manager-Ensures that all Leasing Professional’s paperwork is free of errors-Assists with completing all vendor PO’s and the bi-monthly market surveys-Manages community social media platforms and market outreach programs

Denver, Colorado, United States

Gables Vista located in the Cherry Creek area of Denver, CO • A Lease-Up community that stabilized in 10 months (Oct 2020 to Aug 2021)-Generated over 80+ leases out of the 125 leases that the community received in 3 months-Assisted with the community’s stabilization of 93.73% occupied – first day we were 42.35% -Works to enhance building occupancy by responding to internet leads, answering prospect calls, conducting property tours, leasing and moving in prospective residents-Provides superior customer service relationships with prospects and current residents-Prepares all lease-related paperwork (application screenings, welcome letters, leases) in an accurate and timely manner-Utilizes sale and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve individual monthly goals to exceed the community occupancy percentage-Inspects units and delivers resident gifts to ensure readiness for future resident move-ins

Nashville, Tennessee, United States

-Oversees construction projects from beginning to end, and ensures all deadlines are met-Obtains the appropriate permits and licenses for each job-Conducts site checks to monitor progress and quality standards-Orders and ensures that all supplies and materials are delivered according to schedule-Assists the General Contractor in preparing schedules and paperwork (bids, contracts, etc)-Maintains client relationship through the process of each project-Manages invoicing to clients and monitors spending to ensure each project stays on budget-Ensures the company and sub-contractors paperwork are always up-to-date (business licenses, insurance, workers compensation)

Nashville, Tennessee, United States

Furloughed due to COVID-19-Assists the Account Manager with logistical tasks and order management to help increase sales -Resolves customer complaints by investigating problems and developing solutions based off costing, design, production lead times-Responsible for staying knowledgeable about all aspects of the client’s products and designs-Monitors production logistics to ensure products flow through the production process, and product is shipped to the client on time -Assists in researching new products, techniques, designs, trends, services, etc.-Researches new business opportunities and identifies new prospects

Huntington Beach, California

Assistant Key Account Manager - Department Stores -Helps with maximizing of sales, margin, and service by managing daily tasks and ensuring all projects are completed-Prepares and assists with all account meetings, by organizing the showroom and samples, analyzes seasonal selling reports to capitalize on gaining new opportunity, and assists with developing marketing presentations segmented for each account-Maintains positive relationships and constant communication with each account, to furtherdevelop and support their business-Manages account’s order files, ensuring all in-line and SMU product ordered isdeveloped, and all monthly and replenishment PO’s ship on time-Works with all cross-functional departments such as Merchandising/Design,Production, and Sales Support to maintain communication and ensure projects arecompleted in a timely manner-Ensures accounts have all necessary information and images needed to bestrepresent our brand and product in-store and online

Tustin, California

-Assisted all Territory Sales Representatives needs – organized meetings and sampledistribution, assisted with product line presentations, and analyzed weekly selling-Organized & executed corporate trade shows, and coordinated weekly teamconference calls-Prepared for Ecommerce and lifestyle photo shoots for all brands, by managingphotographers, models, product samples, and styling-Assisted with new brand developmental phases – branding, product design, andmarketing. Developed College Brand Ambassador marketing program

Phoenix, Arizona Area

-Developed presentations in response to various companies Request for Proposals on Keynote-Gathered all information to produce a Scope of Work response to future clientele-Helped produce and edit blog posts for the LaneTerralever social media platforms-Wrote multiple case studies based on previous LaneTerralever clientele -Took part in the agile methodology and cycle planning for each account-Created roadmapping templates to help develop a quicker and more efficient agile methodology process

Costa Mesa, California

ICON Program: 10 Week Internship Program-Participated and assisted with multiple product line showings with buyers from a variety of retailers (i.e. Tilly's, Macy's, Dillards)-Assisted organizing and planning fashion trade shows (AGENDA & Know Show)-Designed personalized visual digital whiteboard catalogs after retailers selected seasonal assortments-Completed and organized expense reports for Sales department monthly-Presented a product line showing for Spring 2016 to a key retail account-In addition to department work, participated in a 10 Week Long ‘Best Pitch’ Program (Titled: ICON Program) where 6 teams of interns were given a common question to solve • Presented to panel of Nike & Converse executives who analyzed and judged every intern group's presentation. • My group was chosen as the team with the best winning concept pitch and our ideas may soon be integrated within Hurley's future business plans

London, United Kingdom

-Developed marketing campaigns for several companies on variety of social media platforms-Frequently updated the RED HOT PR website with new coverage-Designed and created press releases for numerous clients-Organized the company's databases-Contacted several London magazine editors to schedule appointments, to present clientele's product-Mentored a fellow intern on the tasks he needed to uphold, as well as ran the company for a week while my boss was out of the country

Costa Mesa, California

-Assisted customers with clothing and shoe sections-Organized and maintain merchandise displays by color, style, size, and brand on floor display, as well as storage-Promoted to Promotions position, requiring specialized training to build both accuracy and knowledge to accomplish task (Purpose was to get department's business purchases approved and keep department monthly balance in check)-Accommodated sponsored Hurley and Nike athletes when needed assistance with sizing and questions

Huntington Beach, California

-Assisted customers with clothing and sunglass section-Organized and maintain merchandise displays by color, style, size, and brand-Promoted to cashier, requiring specialized 1-month training to build both accuracy and speed to accommodate long lines of up to 30 customers at a time

Greater Los Angeles Area

-Created sales charts in regards to upcoming seasons-Traveled with my boss to New York City, for Fashion Week to assist her with any tasks needed-Participated in conference calls to learn the company’s distribution network and record calls for future reference

Bachelor Of Applied Science (B.A.Sc.), W.P., Business Marketing

Activities and Societies: Delta Zeta Sorority (Pi Zeta Chapter), Intramural Sports

High School Diploma

Activities and Societies: Associated Student Body (Position: Sophomore Class President, Commissioner of Communications, Commissioner.