Sarah Ebady, Mba Email & Phone Number

Wayne, New Jersey, United States

• Compile calculate, process reports on a weekly basis for driver, helpers and selectors’ incentive for more than 170 employees. • Analyze data and create more than 20 reports on a weekly basis in order to improve company functions. • Present all compiled reports to all levels of management through emails and presentations. • Communicate effectively with employees in order to improve the company’s production• Represent customer’s needs within business and act as a liaison amongst departments to build unified efforts to insure customer satisfaction. • Drive overall organizational understanding of customer needs and problem areas, while finding solutions to drive brand and service consistency to enhance customer experience.• Develop detailed work plans, schedules, and status reports• Design, implement, and monitor the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met under strict deadlines.

Columbus, Ohio Metropolitan Area

• Created Sales analysis and forecasting in regards to sales and future plans of projects.• Worked on the organization and execution of multiple projects to ensure that everything was on schedule and withinbudget.• Executed multiple project management tasks, and completed progress reports on projects.• Ensured excellent customer service by addressing customers problems and solving them in a timely manner.• Identification and evaluation of real estate development opportunities• Determined the value of the property based on market research and created presentations• Determination of realistic project schedules for residential homes.• Determination of value of the property based on market research • Renovate and Remodel an existing structure for rental or reselling.

Woodcliff Lake, Nj

Maintain and update the New Vehicle Limited Warranty and Maintenance information bookletsCreating, updating and maintaining Warranty Policy and Procedures documentationRespond to dealers on warranty and program-related questionsDesigning and implementing warranty training for dealer personnel

South Orange, Nj

Provided administrative assistance for the Associate Dean of Academic Services Enhanced student retention through on-site/digital advising for students Facilitated payments for professors through the use of Microsoft Excel Engaged in test proctoring and undergraduate open housesFacilitated interaction between students and administration

Montvale, New Jersey

Handled all inbound inquiries from customers delightfully Documented and updated customer information Improved customer satisfaction by 83% through expert conflict resolution Trained and assisted new employees in becoming proficient in the job

Paramus Nj

Process merchandise after a shipment has arrivedReplenish the sales floor after a day of selling Support Customer transactions and provide great service

Edison, Nj

• Maintain media catalog of press clips – electronic and hard copy• Assist with updating and entering information in Microsoft CRM (Customer Relations Management) System• Assist with preparation of presentation and proposals• Print and bind proposals and presentation decks• Various market research projects• Assist with local events including invitations, RSVPs, gifts, materials, etc.• Setting up meetings, arranging meeting rooms and materials• Update professional biographies and website content• Contributes to the team effort by accomplishing other related duties as required

South Orange, Nj

Tutor students in business core coursesTutor students pursuing Arabic as a second language with conversational Arabic as well as writting comprehension

Bridgewater, Nj

Supported complex corporate initiatives that include various phases and large cross functional project teamsDeveloped detailed work plans, schedules, and status reportsSupported development and maintenance of project plan revisions and enhancements Designed, implemented, and monitored the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are metSupported BSD team in creating, updating documentation and providing information and or training to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives

Columbus, Ohio Area

Managed a 25 unit complex overseeing tenant selection, background checks and lease agreementsSupervised a team of three employees to insure the proper oversight of the grounds

Wyckoff, Nj

Greeted two hundred customers nightly and escorted them to their tables Oversaw the front of the restaurant and ensured that it ran effectively and efficiently Trained new employees in restaurant’s policies Established a work guide for new employees Resolved customers complaints, to encourage repeat business

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration (B.B.A.), Business Management And Marketing, Legal Studies Certificate In Market Research And Entreprenership

Activities and Societies: ALFPA- executive board member Epsilon Omega Psi Honor Society, President Muslim Student Association, Vice.

Westminster Business School, Study Abroad

High School Diploma