Managed and assisted with the closing of various transactions, including preparation, coordination,distribution, and organization of closing binders.Assisted attorneys to index, organize documents, correspondence, memorandums, and attorney notes.Provided support to a team of six attorneys and two paralegals in a fast paced commercial real estatelending group.Coordinated correspondence between attorneys and clients for active cases and other matters.Performed administrative tasks such as entering billable time, creating conflict checks, and submitting expense reimbursements.

Suggested dresses to brides and upsold bridal packages.Drove substantial sales with more than $8000 in weekly revenue through suggestive selling and by promoting add-on purchases.Educated customers on product and service offerings.Performed floor moves, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.Demonstrated self-reliance by meeting and exceeding workflow needs.Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.Trained new team members in cash register operation, stock procedures and customer service. Created new strategies with existing resources to increase credit card signups including 100 customers personally.Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.Improved customer satisfaction by finding creative solutions to problems.Recognized by management for providing exceptional customer service.Provided excellent service and attention to customers when face-to-face or through phone conversations.