Sarah Coss Email and Phone Number
Sarah is tenured in agile project management methodologies after delivering a 200% increase in the business infrastructure at O2 Digital Creative Agency, developing new methodologies for increased retention and workplace culture. Her move to Project Management came when she saw gaps in revenue margins and having the proper people in place to deliver exceptional results. With an extensive skillset in risk management, Sarah helped grow the company's bottom line by 120%, fostering unmatched client relationships and increasing employee output, while managing fixed and variable budgets. Sarah has leveraged her background in arts with her Bachelor of Arts from Taylor University to maximize innovation within brand design and team collaboration to deliver exceptional results to each client at stake.
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Director Of OperationsO2 Digital Creative Agency Jan 2024 - Present -
Senior Project ManagerO2 Digital Creative Agency Jun 2021 - PresentPittsburgh, Pennsylvania, United States -
Operations CoordinatorO2 Digital Creative Agency Jun 2020 - Jan 2024• Increased operational efficiency by 120% in year 1 through optimization of automated processes and streamlined workflows• Worked alongside upper management to restructure employee pay, bonuses, and PTO processes for employee retention • Designed employee onboarding curriculum, interviewed, and trained all new hires with responsibility to prepare them for 85% job description comprehension by month 3 • Prepared and implemented CRM for client management, resulting in a 50% increase of clientele YTD • Championed new initiatives each month to commission all departments with forward-focus thinking -
ManagementSecuretrust Aug 2018 - Oct 2019Chicago, Illinois• Led a team of 7 analysts in security and compliance for small businesses, optimizing cyber-attack protection that made up 47% of company’s consulting services • Conducted regular performance evaluations each month to set expectations and measure against given KPIs, ensuring proper development of gap-analyses, deliverables, risk assessments, and compliance orders• Developed and delivered all training within PCI compliance within company for employee viability in payment processing• Rectified all improper use of company’s streamlined policies, procedures, standards, and processes to deliver exceptional results to all clients• Enhanced employee growth through personalized roadmaps and augmented plans for internal promotions -
Support Analyst TrainerSecuretrust Jun 2018 - Oct 2019Chicago, Illinois -
Support AnalystSecuretrust Aug 2016 - Aug 2018 -
Customer Service RepresentativeBittersweet Pastry Shop May 2016 - Aug 2016Chicago, Il -
Customer ServiceGigi'S Cupcakes Franchise Sep 2015 - Mar 2016Pittsburgh, Pa
Sarah Coss Education Details
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Photography -
Wesley InstituteGraphic Design
Frequently Asked Questions about Sarah Coss
What company does Sarah Coss work for?
Sarah Coss works for O2 Digital Creative Agency
What is Sarah Coss's role at the current company?
Sarah Coss's current role is Operations Leader | Expertise in Process Optimization, Team Development, and Sustainable Growth.
What schools did Sarah Coss attend?
Sarah Coss attended Taylor University, Wesley Institute.
Who are Sarah Coss's colleagues?
Sarah Coss's colleagues are Isuri Umesha, Brian Super, Michael Ciacelli, Aaron Melhorn, Shawn Bair, Daniel Narey, Jonathan Hawranko.
Not the Sarah Coss you were looking for?
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Sarah Coss
San Diego, Ca -
Sarah Coss
Student Researcher At The University Of Idaho Majoring In Biochemistry And Mathematical Biology.Moscow, Id
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